Recently I stayed at the Ramada. I had previously stayed there so I thought I knew what quality of room. I was excited because we were bringing a pet and the hotel is pet friendly. I was disappointed about the quality of the room. The room was rundown. The beds were uncomfortable. Some of the lamps in the room did not work. There was a huge lack of privacy as you could hear everything happening in the surrounding rooms. I expect the same quality stay as my first stay. There was confusion regarding the room key. I was given a key to a room another patron was staying in. The staff was kind and apologetic and resolved the issue. However, over stay was a disappointment. The hotel needs to be updated for a better quality experience.
- Official Description (provided by the hotel):
- Beautiful South-Western style full service hotel located next to the New Las Cruces Convention Center and New Mexico State University. Once you enter the front doors you feel you are in an upscale mexican plaza. Hotel is know for its excellent restaurant and bar and great guest service. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Hotel Las Cruces
- Las Cruces Ramada Inn
- Ramada Las Cruces