Our experience at the Big Chile hotel was nothing short of excellent in every way. Expecting a regular ABVI, nice but nothing outstanding, we knew that all the great reviews we had seen were correct. David greeted us for check in, and was gracious, funny and welcoming in the first 5 minutes. We half-jokingly asked him if he had a set of ratchet tools, as we had had a minor parts issue with our car on the way in. To our surprise, he had a set! The room was another great surprise.....these rooms have the appearance of a much higher priced hotel - nice sheets and towels, quality photography on the walls instead of hotel art, and spottlessly clean and neat. The highlight of the hotel is Elina's garden "Our Australian-Desert Garden"....she has turned the courtyard into a paradise with a koi pond and beautiful, unusual plants. They have firepits, grills, gazebos and seating areas scattered throughout the area. We cannot say enough about how impressed we were with the quality, price, and hospitality of this hotel. Highly, highly recommend a stay here!