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“Ladies Shopping Getaway” 5 of 5 stars
Review of Drury Inn & Suites Las Cruces

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Drury Inn & Suites Las Cruces
3.0 of 5 Hotel   |   1631 Hickory Loop, Las Cruces, NM 88005   |  
Hotel amenities
Ranked #3 of 32 Hotels in Las Cruces
Truth or Consequences, New Mexico
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Ladies Shopping Getaway”
5 of 5 stars Reviewed April 15, 2014

We have made this an annual stop on our ladies shopping getaway trip. The hotel manager, Sharon and the front desk clerk, Sarah were very friendly and accommodating. There had been some issues with the type of room we specifically reserved but Sharon worked things out to make things work out for our specific needs. She went above and beyond in our eyes. The customer service level here is exceptional. The night time snacks and morning breakfast are very good. We will always return to Drury In & Suites Las Cruces and we would recommend it to anyone coming to the area. The location is convenient too!!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    95
    45
    13
    5
    1
See reviews for
58
56
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
TX
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 2, 2014

The hotel is off the freeway and a little hard to get too because of the freeway construction but well worth the work. The staff was very friendly, especially the man behind the front desk. They had a happy hour in the evening with snacks and breakfast in the morning. The room was very well appointed and clean. It is close to the local sites but not within walking distance.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
141 reviews 141 reviews
32 hotel reviews
Reviews in 49 cities Reviews in 49 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 27, 2014

We have stayed at the Drury Inn in San Antonio and enjoyed our stay there. We decided to try the Drury Inn in Las Crusas and had a similar experience. The hotel is clean, and the staff is friendly. They serve a light dinner until 7PM and a full breakfast in the morning. They have popcorn and pretzels and drinks in the lobby. The rooms are very clean and quite. We request a room away from the highway so we didn't risk hearing noise. The hotel chain has a point system for staying multiple times at their hotels. I am sure we will stay at another Drury Inn, they seem to be consistent in there quality of the rooms and service.

Room Tip: Get there before 7PM if you want to eat their light dinner ( which changes every night).
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irving, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

Love, love, love Drury Inn and Suites. Every time I stay at a Drury I'm always pleased. We had great service from the time we entered. We got there just as the night clerk was shutting down the popcorn and soda machine but she left it open long enough for us to bring in our bags and get settled in our room first. She even bagged up a few extra bags of popcorn for my kiddos to snack on. The rooms were spacious and even had a recliner chair with my name on it. Large tv with plenty of channels to choose from. Beds were soft and comfortable and the location was close to dining. The breakfast is like no other. Full spread - eggs, sausage, waffles, cereal, fruit, etc. Great way to save money when traveling with a family. I could go on and on. Definitely recommend staying here. Always a great experience.

Room Tip: Be sure to ask for any discounts I.e corporate, AAA, etc. Don't miss breakfast or Kick back hour...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

my family stay there. great clean facilities. probably the best hotel in Las Cruces. they gave us a drink coupon and had free dinner and breakfast. I recommend this hotel for any travelers. not to mention all the rooms are suites. nice indoor pool as well.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayland
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2014

This is the third time staying at this particular Drury Inn. It was as always, wonderful. I work full time and this time got a two room suite so I would not wake him at 4 am. With the time change from the east we arrived a little early but the helpful staff got us into the room we needed without issue. They do now charge addl for a pet and when we travel we do have a pet this does seem to stray from there well known slogan, "where the extras are not extra". As my husband and I do not drink, would rather they kept their drink cards and not charge for the pet. It is a wonderful, clean and great place to stay.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 31, 2013

This is a motel located right along side of I-10 and with it's paper thin walls this is the room for you if you like the drone of interstate traffic. The "suite" we stayed in was full of old and dirty furniture Carpet was full of stains from the animals that are allowed on the property. I think it's great that they allow animals in the rooms but unfortunately not all people have properly trained animals for such. Positives..the rooms are spacious and they do allow pets..breakfast is free and adequate..as is the afternoon snacks. Negatives..upkeep of furniture is not being done...noise is a problem...and a little overpriced for what you get. Las cruces the town is like all the border towns...vaguely dangerous...but this one does have a college...so it is somewhat civilized. One last warning...do skip the food...as constant grabbing of food by unwashed hands could make the rest of your trip an unpleasant affair...

Room Tip: corner suite
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  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Las Cruces, responded to this review, January 29, 2014
Thank you for sharing your feedback. We appreciate hearing from our guests as we use your comments to improve our product and services. I am sorry to hear that you had concerns during your stay at our hotel in Las Cruces. We understand the importance of a nice clean and quiet room when you are looking for that home away from home on your travels. Our goal is to exceed our guests' expectations during their stay at our hotel. We would appreciate the ability to address anything that was not adequate in the room. Please feel free to reach out to me at the hotel if there is anything we can do for you. I hope you will give us another opportunity to serve your lodging needs!

Sharon G., General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Las Cruces

Address: 1631 Hickory Loop, Las Cruces, NM 88005
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Las Cruces
#3 Romantic Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Las Cruces 3*
Number of rooms: 130
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, "hot" means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. Conveniently located at I-10 and Avenida De Mesilla, only minutes from unique attractions, world-class dining, shopping and more. ... more   less 
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Also Known As:
Drury Inn & Suites Las Cruces Hotel Las Cruces
Drury Inn And Suites Las Cruces
Drury Inn Las Cruces
Drury Las Cruces
Las Cruces Drury Inn

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