We have made this an annual stop on our ladies shopping getaway trip. The hotel manager, Sharon and the front desk clerk, Sarah were very friendly and accommodating. There had been some issues with the type of room we specifically reserved but Sharon worked things out to make things work out for our specific needs. She went above and beyond in our eyes. The customer service level here is exceptional. The night time snacks and morning breakfast are very good. We will always return to Drury In & Suites Las Cruces and we would recommend it to anyone coming to the area. The location is convenient too!!