We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Customer Service” 4 of 5 stars
Review of Drury Inn & Suites Las Cruces

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Drury Inn & Suites Las Cruces to your Saves list
Drury Inn & Suites Las Cruces
3.0 of 5 Hotel   |   1631 Hickory Loop, Las Cruces, NM 88005   |  
Hotel amenities
Ranked #2 of 32 Hotels in Las Cruces
Albuquerque, New Mexico
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Good Customer Service”
4 of 5 stars Reviewed April 22, 2013

Nice standard hotel that is reliably good. Staff was very attentive and friendly. Enjoyed the breakfast in the morning, though they could cut back on the salt in their food. We requested a suite on the mountain side to lessen freeway noise. Room had a slight naptha smell and walls are thin; could hear our neighbors talking...fortunately they retired early. Otherwise, it was comfortable except I didn't sleep well due to the air conditioner which was quite noisy. Really, Mr. Drury....time to step up and purchase some quieter units for your hotels...they are available: Mitsubishi, Coastal Air, etc. The pool was wonderfully clear and clean. We had it all to ourselves!

Room Tip: Ask for a mountain view.
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

158 reviews from our community

Traveler rating
    94
    45
    13
    5
    1
See reviews for
58
55
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Wakefield, MA
Top Contributor
249 reviews 249 reviews
27 hotel reviews
Reviews in 89 cities Reviews in 89 cities
314 helpful votes 314 helpful votes
5 of 5 stars Reviewed April 22, 2013

We discovered the Drury Inn chain on a road trip to Missouri and Kansas and fell in love with them. When I looked for hotels in Las Cruces and saw that there was a Drury Inn the search was over for me. And again I was not disappointed.

The rooms are clean and comfortable and the staff is very friendly. It is located right off the interstate. When we arrived we were exhausted after a long day of driving and sightseeing and we didn't really want to go out and look for a place to eat dinner. The 5:30 kickback was perfect. We didn't even have to leave the hotel until we checked out the next day. From 5:30-7:00 they have free food and drinks for their guests including 3 alcoholic drinks for adults. The breakfast is great. They pretty much offer everything.

We also stayed at the the Drury Inn & Suites in Albuquerque at the end of our trip which I will be reviewing soon. I highly recommend staying at the Drury Inn & Suites no matter where you are.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
69 reviews 69 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 23, 2013

This is our 5th stay at the Las Cruces Drury Inn and Suites and this place has gotten better each time.It was so nice to arrive and check into our suite,then grab a bite to eat at their 5:30 kickback,it really takes the pressure off of having to leave the hotel,drive around then land up eating a burger,the food is hot and the drinks are cold and its free! they have popcorn in the lobby if you have the munchies and of course there's the free hot breakfast each morning,eggs,sausage,biscuits,waffles and coffee! no need to leave the hotel...the rooms are comfy,king size beds with a door separating livingroom from bedroom very luxx...Oh! and one more important thing,,,its Pet Friendly!!! ..With all these amenities we'll be back for a 6th stay....

Room Tip: I found that rooms facing the front of the hotel are quieter,rooms to the back are facing the inters...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, Alabama
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 20, 2013

I chose this hotel because I love Drury Inns and it was close to White Sands Missile Range. I have come to expect a high standard from Drury hotels and this one met all my expectations. Good clean room, comfy beds, and nice and quiet. Drury is known for the evening "kickback" (free food and 3 free drinks, including some wine and beer). The baked potatoes, fresh veggies, and meat snacks really are enough for a light evening meal if you have had a late or large lunch. Morning breakfasts offer meat, scrambled eggs, biscuits, potatoes, make it yourself waffles plus the other normal items. The staff are very accommodating and will try to help as much as they can. Many of the guests were there to participate in the 26.2 Bataan Memorial March, the the staff put out a large selection of cold breakfast items for those of us departing around 3AM. The hotel is located close to downtown and there are many restaurant options nearby. Excellent value for cost, especially if you book online for best rate.

Room Tip: At the moment, half of the 4th floor seems dedicated to smokers. To be totally smoke free, request...
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 17, 2013

If you're searching for a great rest stop in southern New Mexico, this is the place. The rooms are modern, comfortable, and spotless. The included breakfast and dinner snack services are excellent with the only drawback being they seemed geared more toward children, which is a plus if traveling with children. Menu included macaroni and cheese, hot dogs, and chili. Another nice touch is a free soda fountain all day and free popcorn. The staff goes out of their way to ensure patrons are happy.

Room Tip: Ask for a room away from the elevator.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
61 reviews 61 reviews
59 hotel reviews
Reviews in 38 cities Reviews in 38 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 23, 2013

A storm derailed my trip and I had to make an unexpected stop. There was plenty of room in the parking lot for my 26 foot u haul truck! The rooms were warm and comfortable. The staff was quite pleasant as well. Happy hour is a nice added touch with some appetizers and beer. Breakfast was delicious as well. Actually, it is probably one of the better hotel breakfasts I have had (and I stay in lots of hotels!). Rooms are clean, wifi is fast. Be aware that the walls are kind of thin so if you neighbors who snore or do other noisy things, you will probably hear it!! Applebees is walking distance, so if you want to go unwind at their bar, you can simply walk to it.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 17, 2013

We always ask for a handicap-accessible room with a roll-in/walk-in shower when we travel as my husband is a big man and has trouble stepping over a tub wall. The room we had at this hotel had a tub and we managed, but would have preferred not to deal with that. Other than that inconvenience, which probably wouldn't matter to most folks, the room and bathroom were very nice.

The staff was very helpful and friendly and check-in was easy and fast. The staff both at the evening "Kickback" and the morning "HotSpot" buffets were great as well.

The room was most clean and quite large with ample room between the bed, desk, chair and TV cabinet, probably even for a wheelchair. The bed was comfortable, if a bit softer than I like. We both enjoyed a good night's sleep anyway.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Drury Inn & Suites Las Cruces? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Drury Inn & Suites Las Cruces

Address: 1631 Hickory Loop, Las Cruces, NM 88005
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Las Cruces
#4 Romantic Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Las Cruces 3*
Number of rooms: 130
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, "hot" means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. Conveniently located at I-10 and Avenida De Mesilla, only minutes from unique attractions, world-class dining, shopping and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Regatta Hotels, Expedia, Priceline, Travelocity, Booking.com, Orbitz, Drury Hotels Company, LLC, Odigeo and Tingo so you can book your Drury Inn & Suites Las Cruces reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Drury Inn & Suites Las Cruces Hotel Las Cruces
Drury Inn And Suites Las Cruces
Drury Inn Las Cruces
Drury Las Cruces
Las Cruces Drury Inn

Owners: What's your side of the story?

If you own or manage Drury Inn & Suites Las Cruces, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.