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“Nice place in Las Cruces” 4 of 5 stars
Review of Drury Inn & Suites Las Cruces

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Drury Inn & Suites Las Cruces
3.0 of 5 Hotel   |   1631 Hickory Loop, Las Cruces, NM 88005   |  
Hotel amenities
Ranked #4 of 32 Hotels in Las Cruces
Atlanta, Georgia
Top Contributor
61 reviews 61 reviews
59 hotel reviews
Reviews in 38 cities Reviews in 38 cities
53 helpful votes 53 helpful votes
“Nice place in Las Cruces”
4 of 5 stars Reviewed February 23, 2013

A storm derailed my trip and I had to make an unexpected stop. There was plenty of room in the parking lot for my 26 foot u haul truck! The rooms were warm and comfortable. The staff was quite pleasant as well. Happy hour is a nice added touch with some appetizers and beer. Breakfast was delicious as well. Actually, it is probably one of the better hotel breakfasts I have had (and I stay in lots of hotels!). Rooms are clean, wifi is fast. Be aware that the walls are kind of thin so if you neighbors who snore or do other noisy things, you will probably hear it!! Applebees is walking distance, so if you want to go unwind at their bar, you can simply walk to it.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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156 reviews from our community

Traveler rating
    93
    44
    13
    5
    1
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57
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Ohio
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 17, 2013

We always ask for a handicap-accessible room with a roll-in/walk-in shower when we travel as my husband is a big man and has trouble stepping over a tub wall. The room we had at this hotel had a tub and we managed, but would have preferred not to deal with that. Other than that inconvenience, which probably wouldn't matter to most folks, the room and bathroom were very nice.

The staff was very helpful and friendly and check-in was easy and fast. The staff both at the evening "Kickback" and the morning "HotSpot" buffets were great as well.

The room was most clean and quite large with ample room between the bed, desk, chair and TV cabinet, probably even for a wheelchair. The bed was comfortable, if a bit softer than I like. We both enjoyed a good night's sleep anyway.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2013

We stayed there Feb 2013 and found it new and clean.
Especially after the bad deal at Hotel Encanto.
Room was clean, free food good, and convenient location.
They have a nice breakfast, not continental.
They have a food bar in the evening. This for a decent price.
I'll be back.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Top Contributor
64 reviews 64 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 15, 2013 via mobile

We have been traveling for two weeks now, and we are traveling with pets so we booked this hotel in advance. First of all, this hotel had the friendliest service, cheerful check-in, free upgrade to a suite since we arrived early and our room wasn't ready. THAT is service. They have free cocktails and food in the lounge area, and free breakfast. The room was clean, nice, and the hotel was quiet. The bed was comfy too. In these weeks of travel this is the first where I could say anything about the service, nice job of training or hiring staff! Now the only complaint I had was the toilet paper, scratchy Scott TP is not a good choice, other than that I give the Drury Inn in Las Cruces two thumbs up.

Stayed January 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North of Los Angeles
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 13, 2013

We stayed in a double queen room in this hotel. The room was great, we arrived a bit early and the room was ready. The staff is great and very friendly. Slept very well here.

The evening food was good, but we went to the Cracker Barrel close by for breakfast the net morning because weekend breakfast doesn't start until 7am and we wanted to leave earlier.

We've stayed at this location before and it was still very clean and well managed.

Easy on and off from I-10.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 5, 2013

I always try to stay at Drury when traveling with my dogs. Clean, comfortable, and good locations.(could use some more between Dallas and NM) - On our trip out to AZ. the King Suite room was fine as usual. However, on the return trip, when we stepped onto to the 4th floor it was incredibly cigarette smoke filled, as was the "non smoking" Suite. I called the desk and was moved to a 3rd floor "non smoking" Suite. This room had been smoked in as well. The front desk response was- we can come and "spray the room". Not great when you have smoke allergies! No other rooms available, so we stayed anyway. Overall Drury is great choice, just be careful of this one if you need non smoking.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Las Cruces, responded to this review, January 11, 2013
Thank you for staying with Drury Hotels. We appreciate the feedback you gave on your stay with us in Las Cruces. We regret that your stay was not up to your past experiences. Your comments will help our team address these issues and provide better service in the future. We appreciate your business at all of our hotels and hope you will give us a chance in the future in Las Cruces.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kferrell1
Top Contributor
80 reviews 80 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 31, 2012

Booked last minute on there website. Hotel is in a quiet, safe area. Near several resturants. Easy off and on highway access. Used hotel as a overnight stop on road trip from Cali to Tx.
Hotel is very clean and seemed as if new. Staff were very friendly and always asking if we needed anything.

Had 2 queen beds and had enough space on room to allow for a pack in play or roll a away if needed. Bathroom was nice, updated and large.

Beds were weird. They were very bouncy, almost like being on a trampoline. Slept fine though. Didnt hear highway noise, but could slightly hear next door tv.

Breakfast was great! Oatmeal, eggs, sausage, biscuits and gravy, wafgles, cereal, pastries...lets just say breakfast buffet!

After staying at a string of crummy La Quintas, Drury will be our new go to hotel. They serve popcorn and soda in afternoon, hot buffet in evening and mixed drinks in evening as well..all free!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Las Cruces

Address: 1631 Hickory Loop, Las Cruces, NM 88005
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Las Cruces
#6 Romantic Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Las Cruces 3*
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, "hot" means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. Conveniently located at I-10 and Avenida De Mesilla, only minutes from unique attractions, world-class dining, shopping and more. ... more   less 
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Also Known As:
Drury Inn And Suites Las Cruces
Drury Inn & Suites Las Cruces Hotel Las Cruces
Drury Inn Las Cruces
Drury Las Cruces
Las Cruces Drury Inn

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