Pros: This is a residency hotel, understand that first. Lots of rules which are rigidly enforced. Great staff, very helpful, always available, even if the front desk is closed. Rooms are routinely cleaned every two weeks. They will clean what they have to clean by law, and will clean whatever else you let them besides. Every room has a kitchenette, which is nice. No oven for safety reasons. Very quiet. Quiet hours strictly enforced.
Cons: Front desk hours. However, you can reach the staff of you need something (toilet paper at 2am is not an emergency). TV is small and sound is not the best. No PBS, which I thought strange. WiFi pretty bad, lots of buffering, and way too expensive ($10/wk). New mattresses still hard as bricks, but I always bring my own matress topper.
Overall: I stayed here for six months and felt safe because of what others would call draconian rules. I had no problems and thank the entire staff for a great stay.
Side note: Who cares if there's no pool? It's a desert, bozo.
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