Bed was comfortable,good shower pressure, air conditioner was erratic and loud. Breakfast,was below par...waffle maker broken...sausage and bacon were both under-cooked, the eggs were formed and dry. Had a two bedroom suite, bedrooms are nice size, living room and kitchenette are small, stained chair in living room, wall in kitchen by trash needed washing, one of the toilets was less than clean, light under microwave did not work. TV's in all rooms were nice. Check in easy, check out simple. Free laundry. IHOP within walking distance, Peter Piper Pizza, in front of hotel, easy to bring pizza back to room if you don't want all the noise of the kids. Stayed on a Friday and Saturday night, so no evening foods. Price for two nights was $324.66, not cheap..

Stayed here as the first night of a long road trip from El Paso to Dallas, on point breaks.

The rooms were clean, breakfast was decent, staff was friendly, no complaints

As a Priority Club platinum I got a $3 certificate to the pantry; not sure if my room was upgraded. Bathroom was very nice, and there were two TV: though only the one in the living room was one of the newer flat screens.

There's an IHOP within walking distance (and a Chucky Cheese type pizza place you don't want to go unless you have kids).

Overall, a very cozy and satisfactory stay.

Stopped here for the night on our trip back from Dallas on way to Phoenix. It is located about 10-15 minutes north of I-10 just off the I-25, traffic willing. Could be significantly longer because of all the really bad construction right now. Chose it though because of the great rates. Plenty of shops and restaurants within a few minutes' drive. Sam's Club right down the street for cheap gas if you are a member. Check in was quick and efficient. Because I am a platinum member I was upgraded to a one bedroom which was nice. Bedroom had two beds but because of space limitations one was pushed up next to the window. Flat screen tv's in both rooms with good selection of channels. Room was clean and reasonably modern. Internet worked fine and was free. Shower worked fine. Furniture and bed were comfortable. Very quiet. Nice view of the mountains. We were located on the second floor down one wing quite a ways so a long walk to the elevator and then another long walk back to the exit. You cannot park in front of the hotel except to check in because the main lot belongs to the fast food place and were told they are quick to tow. Stayed on Friday so missed out on the evening reception. Also, left too early in the morning to try the breakfast. The great room did look very nice and inviting. Tired when we arrived and just wanted to get something to eat. Front desk told us Ruby Tuesday delivered to the hotel for free. Got a menu and placed our order. Quick delivery and steak was great. After a long day's drive especially enjoyed being able to eat while sitting with feet up in front of the telly.

We started out our stay at the Staybridge Suites on a very hot Saturday afternoon in Las Cruces. We checked into the hotel and left our dogs there whilst we went onto Hatch to enjoy the chilie festival. It wasn't exactly cool in our room at the time of entry but that wasn't expected because often times to save energy vacant rooms aren't cooled. So when we returned several hours later it was with less enthusiasm that we came back to a "hot" (over 80) degree room. After several attempts to get the air to kick on I called the front desk and he told us how to operate the thermostat and that the a/c needed to sense movement in the room in order to come on. Well it came on, it was very loud, and not very cool. We were sharing a two room suite with my sister and her room wasn't cooling at all. So I called the front desk again and he said that there was no maintenance staff available at that time and that the best he could do was give us a fan. Whee.... We sent my husband down to get it (it was late, we were tired, and it was hot) and when my sister call back to ask what kind of room discount we were going to get for broken a/c their response was "If you leave, you will get a full refund". SAY WHAT?????? Kidding right. I mean really it had been 106 earlier that day and now our room was cooling to a balmy 80 along with the noise the thing was making and the thin walls that we got to experience our neighbors let me just say I was less than happy with them. And until that I was ready to hop on trip advisor and give them a glowing review because the room was clean, nicely furnished, convenient to the highway and where we were going, and there just aren't any other hotels where you can get a 2 room suite for that price. When we were greeted at check in it was plesant, helpful, friendly. All things you want in a hotel, but they couldn't handle this issue and to top it off we couldn't get ice because we have ice makers in the refrigerators in our rooms (which was turned off so no ice was in the bin because the room was vacant). The breakfast that is included is just ok. The eggs were runny, and the bacon burnt but there was plenty of it. You might be better off cooking in your room.

My advice. Ask a lot of questions up front (like is the hotel full and what is your pet fee), and don't go in the summer. Of course you could get cold in the winter too. Nice beds, clean, and good room, somewhat lacking in customer service. The choice is yours.