Choice International needs to dump the ownership and/or this property. What an embarrassment to the Comfort brand. I was checked in and out by Rosa. She's a wonderful person, recognized my status with Choice, and upgraded my room. Now the building, lobby, and halls/rooms are well kept and very appealing. The cheapness of the owners reeks in the amenities of this place.
My room was a suite and very nice until I took a closer look. I had two old tube TV's from the 1900's. I haven't experienced a tube tv at a hotel in at least 5 years. The picture was fuzzy so I had to turn it around and connect the cable properly. The entire room had 1 trash can. The two toilet paper holders had 1 roll sitting on the sink unopened. I attempted to listen to the radio when I went to bed and there was no clock/radio. The next morning I used a worn out, thin washcloth and attempted to shave with a restrictor on the hot water faucet. It came out in a low stream, cold was fine, hot was totally restricted.
Breakfast looked good as I walked in but only 2 egg frisbees in the hotplate. I took one and nobody attempted to refill it. The apple juice came out clear because it was water. The orange juice was so sour I threw it away after 1 sip. I saw a few biscuits, a couple pieces of bread, and 1 small danish for the bread selection.
Any guest can see the property owners/managers are doing everything to cut corners here. It works one time, then you never get the return guest. I will not even think of staying at this place again. The owners are cheap. Choice needs to get somebody down to this hotel to fully inspect and upgrade.
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- Also Known As:
- Comfort Inn And Suites Las Cruces
- Comfort Inn & Suites Las Cruces Hotel Las Cruces
- Comfort Inn Las Cruces
- Las Cruces Comfort Inn