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“Very nice staff. Okay Rooms. Decent Breakfast” 4 of 5 stars
Review of TownePlace Suites Las Cruces

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TownePlace Suites Las Cruces
2.0 of 5 Hotel   |   2143 Telshor Court, Las Cruces, NM 88011   |  
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Ranked #13 of 32 hotels in Las Cruces
Carmel, Indiana
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
8 helpful votes 8 helpful votes
“Very nice staff. Okay Rooms. Decent Breakfast”
4 of 5 stars Reviewed January 25, 2014

The Towneplace Suites is fairly new and very clean. The staff is very friendly and accommodating. Laundry service was easy. Staff was very helpful with business packages arriving daily, and they quickly scanned and emailed documents to me whenever I needed it. The beds are okay. The breakfast is simple, but includes waffles, microwavable breakfast sandwiches, and greek yogurt / yogurt parfaits. Free wifi was fast enough. TV had a usable guide via dish or direct tv.

Room Tip: Room 122 is adjacent to the lobby and is very loud.
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 people have reviewed this hotel

Traveler rating
    24
    22
    9
    3
    1
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12
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Detroit, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 16, 2014

Usually great place to stay. This time room stayed warm despite turning off furnace and opening window even though it was winter. Made sleeping a little tough. On the morning we checked out the breakfast person must not have come in. There were shortages of coffee cups milk cartons certain types of cereal and the waffle maker was left a mess by someone. The front desk guy tried to help and cleaned the waffke maker but didn't seem to know where the other supplies were. Nobody starved but not typicalMarriott efficiency.

Stayed January 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Top Contributor
108 reviews 108 reviews
18 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 5, 2014 via mobile

Stayed here one night only, but really enjoyed it. This is a typical Towneplace...very welcoming, good bed, clean, and reeks of quality. Laundry facility was clean, clean, and only $1 to do a load of laundry and $1 to dry. ( So tired of others who charge a arm and leg) Front desk super helpful and nice. Lobby and room decorated nicely. Clean fitness area with all amentities. Free breakfast was good. Made me feel welcome travelling with small dog. What can I say it is Marriott.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Top Contributor
131 reviews 131 reviews
117 hotel reviews
Reviews in 84 cities Reviews in 84 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed December 26, 2013

Dependable Marriott property. Clean, simple, nice size room with kitchenette. But best thing is for runners - there are endless trails right out the back door! Decent choice for traveling through to somewhere else

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belen, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 18, 2013

I had some major issues with my reward points and couldn't seem to get the problem fixed. Oz, the young man at the front desk, called Marriott for me and worked out the problem. He went above and beyond what a front desk clerk is suppose to do.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Top Contributor
70 reviews 70 reviews
56 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

Front desk was really nice. They even gave us a free snack to choose from their snack bar. Rooms were clean and smelled good. Lots of closet space. Dishes were clean. I can't believe they allow pets because you could never tell from how good the room condition is.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2013

Rooms are ok... seems to have alot of furniture for the size of the room. A queen size bed, a full kitchen, a desk and table for the TV and a sleeper sofa take up alot of room. So much in fact that the sofa sleeper is right up against the wall and cannot be opened because it would hit the air conditioner. Also, most important, as a government employee it is important to me to have a wired internet connection to be able to work from my room. All this hotel is 100%wireless only. So it really does not meet the need of all travelers asI would expect from a business type hotel. I only stayed one night, and changed my reservation to a hotel that meets my needs. But... the one night was quiet and comfortable..... so it was average to me....

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites Las Cruces

Address: 2143 Telshor Court, Las Cruces, NM 88011
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Las Cruces 2*
Reservation Options:
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Also Known As:
Towneplace Suites Las Cruces Hotel Las Cruces

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