Let's start with the positives: It has high-speed internet and it's right next to a Cracker Barrel restaurant. Now the negatives: Where do I start? I found this place online, rated at 2 1/2 stars, for a moderate price - should've been just what I was looking for. Unfortunately I was HUGELY disappointed right from the start. When I walked in the lobby, it smelled terrible, was dingy, and the decor is old. Hardly welcoming. Anyway, I'm traveling by myself with a 1 yr old and 3 yr old, it's late, and I've already paid for my 4-day reservation, so it's too late to turn back now! Giving them the benefit of the doubt and hoping my room is in better condition than the lobby, I somehow manage to wrestle my 2 babies and our luggage up to my 3rd floor room in one trip all by myself since there were no available luggage carts, and am very ready to kick off my shoes and relax... but no such luck. The room was littered with hair - EVERYWHERE!- long black hairs on the sink, tub, and ice bucket, and the "fresh" washcloth and shampoo on the side of the tub was wrapped by a long pubic hair (I took a picture on my cell phone if anyone is interested). There was a layer of dust on everything, the carpet is full of stains, grout missing in the bathroom tile, the plug for the tub was broken and sitting to the side (not a good thing with 2 toddlers) and just like the lobby, everything is dingy and old. Just the type of appointments you'd expect from a side-of-the-road No-Tell Motel. Also, no firdge or microwave (my fault for not realizing I was paying for a room without those amenities, I thought they were standard these days). Anyway, I'm on my last (4th) night, I come back to my room after a very long, stressful day of family business, and my bed isn't even made. There was a note from housekeeping saying it couldn't be made because she "could not touch my belongings"... I had left my babies blanket on the bed this morning. If ALL belongings need to be removed before the bed can be made, there needs to be a big sign posted somewhere! I'll be checking out tomorrow even though it turns out I'll be here the rest of the week. I would rather pack up all of my belongings and go through the hassle of moving than stay here one more night. It's horrible!
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- Also Known As:
- La Quinta Inn Las Cruces Organ Mountain Hotel Las Cruces
- La Quinta Las Cruces
- Las Cruces La Quinta