After reading some of the reviews below, we were skeptical - even checked the bed for bedbugs! Alas, no bedbugs - the bedding was immaculate and very comfortable. The air conditioning did kick on and off all night which was a little irritating, but otherwise the room was quite comfortable and had a nice view of the Organ Mountains. The breakfast was the most disorganized part of our experience. Not well laid out as other Hilton Garden Inns we have experienced. You had to stand in line to place your order for breakfast - the buffet had no hot food, so you had to wait for it to be prepared. Once we got our food, it was fine - no complaints. It just was not well laid out for what was a pretty big crowd of people on a couple of busy mornings. The staff who worked the breakfast area were quite friendly. The bar was ok - pretty pricey. The front desk staff were all very friendly and welcoming. There was a fire alarm in the middle of the night on our first night there. Everyone went outside. Eventually the fire department came, the alarm went off and everyone went back to bed. We never had an explanation from a staff member, and when we inquired the next morning, they didn't know what cause it. Some general communication and apology for the inconvenience would have been nice.
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- Also Known As:
- Hilton Garden Inn Las Cruces Hotel Las Cruces