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“Great hotel” 5 of 5 stars
Review of Hilton Garden Inn Las Cruces

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Hilton Garden Inn Las Cruces
3.0 of 5 Hotel   |   2550 Don Roser Drive, Las Cruces, NM 88011   |  
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Ranked #5 of 32 hotels in Las Cruces
Los Cruces, United States
1 review
2 helpful votes 2 helpful votes
“Great hotel”
5 of 5 stars Reviewed November 18, 2013

Excellent all around, great staff, clean rooms, nice lobby, clean, polite. have stayed 3 times now for business would stay there every time. Excellent all around, great staff, clean rooms, nice lobby, clean, polite. have stayed 3 times now for business would stay there every time.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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285 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Chandler, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2013

Very nice hotel. Service is great. In room meal was outstanding. There was a beautiful heated pool area with a fireplace. It was extremely relaxing . Very nice hotel. Service is great. In room meal was outstanding. There was a beautiful heated pool area with a fireplace. It was extremely relaxing

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 15, 2013

We stayed in early September. Check-in was easy with a friendly person. The room was quiet - we were on the side of the front entrance. There is plenty of parking in back if the front side is full (the elevators are closer from the back parking lot). They allowed us for late check-out around 1pm - we had an early morning activity and wanted to return to the room after the morning event (Thank you for allowing it). Breakfast was also good - choice of buffet as well as made fresh to order. Friendly cook and waitress. I also appreciate having the complimentary coffee in the room.

Room Tip: Ask the front desk person about a room for your needs; i.e. away from the elevator, corner room, two...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013

Lovely lobby with helpful staff; comfortable and clean room relatively near the University with excellent freeway access. Good wired internet access. Quiet location is near university golf course and next to gas station. Plenty of parking.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Deposit, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2013

Having stayed at many hotels over the course of my career and travels, I can honestly state that this is a great hotel! From the exceptional and unwavering hospitality of Rebecca at the front desk and Ivy at the restaurant/bar, the staff alone made the stay tough to beat. Then, when you add in the amenities which include the outdoor firepit, heated pool, and hot tub, gym, laundry facility, and business center, it was exceptional. Made to order breakfast daily and room service at night if you so choose...great features, especially for someone staying 30+ days like my case. Add to the the gas station, shoppette with Red Box and Subway next door, you've got a hit. Less than a mile or two to the UNM Las Cruces and downtown eating establishments... This place was a true pleasure to stay. See you there, because I'll be back!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa R, General Manager at Hilton Garden Inn Las Cruces, responded to this review, November 6, 2013
Thank you so much for your GREAT review on our Hilton Garden Inn Las Cruces. We are so pleased that you had such a lovely stay with us. We can't wait to have you back as our Guest!

Warm Regards,

Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2013

This hotel fit our needs perfectly. I thought the lobby was nicely and appropriately decorated for the southwest area; they provided fresh iced and flavored water and coffee/tea at all times. Our room was comfortable, clean and quiet. They need to provide 4 bath towels when there are 2 adults staying in the room however. We will stay here again when visiting the area.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Rancho, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2013 via mobile

I was very impressed with the friendliness of the staff as I was always greeted with a warm smile and asked by every employee if I needed anything and was enjoying my stay. I look forward to staying again the next time I am in town!

Stayed October 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa R, General Manager at Hilton Garden Inn Las Cruces, responded to this review, October 31, 2013
Thank you for taking the time to share your experience at the Hilton Garden Inn PHD on TripAdvisor. We are so pleased that you had such a lovely stay with us. Looking forward on your return!

Warm Regards,

Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Las Cruces

Address: 2550 Don Roser Drive, Las Cruces, NM 88011
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Las Cruces
#2 Business Hotel in Las Cruces
#8 Family Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Las Cruces 3*
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Also Known As:
Hilton Garden Inn Las Cruces Hotel Las Cruces

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