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“Worst service ever” 1 of 5 stars
Review of St. Clair Winery & Bistro

St. Clair Winery & Bistro
1720 Avenida de Mesilla, Las Cruces, NM
575-524-2408
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Ranked #11 of 307 Restaurants in Las Cruces
Certificate of Excellence 2014
Price range: $25 - $100
Cuisines: Winery
More restaurant details
Restaurant details
Good for: Romantic, Entertaining clients
Dining options: Breakfast, Dinner, Lunch, Dessert, Late Night, Reservations
Description: St Clair Winery & Bistro brings French country cuisine and award winning New Mexico wines to a comfortable bistro setting. Outdoor patios are also available, making your dining experience one-of-a-kind. Enjoy a glass of refreshing wine while you listen to live jazz music Wednesday through Sunday nights.
Senior Contributor
28 reviews 28 reviews
11 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Worst service ever”
1 of 5 stars Reviewed May 5, 2014

Got there at shift change. No service for ever. Finally got food, mine wasn't undercooked and cold. Manager offered no help. Never going back.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StClairBistro, Guest Relations Manager at St. Clair Winery & Bistro, responded to this review, June 12, 2014
Erika, we are sincerely sorry for your negative experience. We appreciate your feedback and will use it to improve ourselves to better serve every customer. We fully believe there is no excuse for poor service and we hope that you will reconsider and give us a chance to provide you with a great dining experience in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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267 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
17 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“So full..”
5 of 5 stars Reviewed May 4, 2014

I was so hungry I didn't even get to take picture of it. I had the chicken salad and it was very filling. The service was phenomenal. We sat outside because it was a wonderful day. A must if you are in the area.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
13 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Wonderful dinning experience and great wine ”
5 of 5 stars Reviewed April 28, 2014

Great wine selections. Generous portions. Good prices. Great atmosphere. I would done here again. Visit included entertainment with a couple playing music. It was a nice touch!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico, United States
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“My Fabulous Dining Experience @ St Clair Winery & Bistro In Las Cruces, New Mexico”
5 of 5 stars Reviewed April 25, 2014

April 25, 2014

Yesterday we decided to stop at one of my most "favorite" restaurants in Las Cruces, New Mexico... St Clair Winery! :)

We decided this time to dine in the bar/lounge area. Our server Robert was professional, charming, and very knowledgeable in all aspects of the wines offered and new menu selections recently added since our last dining experience there.

I decided to order the new Bison Burger upon Robert's recommendation... Which was a "EXCELLENT" suggestion! The Bison Burger was served open faced suggested at a temperature of med well which was cooked to perfection... served sliced in perfect portions, over a bed of delicious kale with sliced tomatoes & avocado to accompany the entree. I was very happy with my meal and would suggest this new entrée to "ALL" my friends and visitors coming to Las Cruces. I paired my entrée with a glass of the delicious Lescombes Merlot with my meal. For dessert me and my friend shared a Port Wine Brownie A la Mode which was delicious and tbe serving was big enough for two! Atmosphere was very nice decorated with wine bottles everywhere of the different wines they have to offer for purchase @ the restaurant or for retail in their nice gift shop with everything from chocolates...to adorable tee shirts. While dining at the bar we enjoyed watching a video of the winery and how the wine is made along with different menu selections. ..and views of other St Clair Winery locations and the vineyard in Lordsburg, New Mexico.

Once again thank you for a exceptional dining experience St Clair Winery!!!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, New Mexico
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Don't pay by credit card”
4 of 5 stars Reviewed April 16, 2014

Atmosphere, al fresco especially, fine. Food decent. Wine not California but an experience worth having. Since there are not that many decent restaurants in Las Cruces, this gets higher ratings than might otherwise be possible. To avoid a bad experience, be prepared to pay with cash. Some years ago, one of our credit cards was compromised after using it at St. Clair Winery. Given the review of another restaurant patron, I'm guessing nothing has changed in establishing a work policy for St. Clair Winery and Bistro.

  • Visited October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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