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“baymont inn & suites” 5 of 5 stars
Review of Knights Inn Gallup

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Knights Inn Gallup
2.0 of 5 Hotel   |   3208 West US Highway 66, Gallup, NM 87301 (Formerly Baymont Inn & Suites Gallup)   |  
Hotel amenities
Ranked #17 of 28 Hotels in Gallup
Sulphur
1 review
“baymont inn & suites”
5 of 5 stars Reviewed July 3, 2013

a very clean & nice hotel...I came there with an injury to my knee & was accommodated...friendly staff

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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123 reviews from our community

Traveler rating
    14
    22
    42
    22
    23
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 30, 2013 via mobile

You could hear foot steps toilets water talking. No insulation trains were not a problem. Guest noise day and night. Desk was friendly and helpful but they had no way to quiet all the noise. Don't be close to the Libby. 24 in and out

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 26, 2013

The front desk person was lovely, but the promised pool was unseated and 45degrees! The Internet to the rooms was not working. The bathroom wallpaper was peeling and there was mold on the bathroom ceiling. The toilet paper holder was falling off the wall! We have stayed in a number of modest motels on this trip that were clean and in working order. This was not one of them. Skip this hotel. Even at the bargain price, it was not worth it.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2013

Do not stay in this hotel!! We were sold a room that not only had a malfunctioning keyless deadbolt, but also broken doorbar! We hesitated staying hear in the first place due to the reviews, but it was 12 am and we had already checked 7 other hotels and they were booked solid and rhis hotel said they had one non-smoking room left. This is reason alone not to stay here, but rhere were other unacceptable issues as well. The closet doors were broken with one door completely broken and the other hanging by a thread. Also, the A/C unit about 3 am started making a horrible noise. So, we had to turn it off. I will say room was clean, but the hotel is in great need of remodeling and clearly doesn't maintain the property.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2013 via mobile

First off, when I booked room for 8 days, I told them i had to have internet access. I needed two beds (there are 4 of us), I need an icebox. Upon arrival they said all that is available is a room with one bed. After throw ing a fit we were put in a smelly smoking room. Icebox doesn't work. Internet doesn't work. A/C froze up during the night so could not sleep. No coffee in room. Continental breakfast was a joke. Very dissatisfied.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Santa Clarita, California
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 23, 2013

About a year or so ago my wife and I visited relatives in New Mexico. On our way there we spent a night at the Comfort Inn in Gallup, New Mexico. Recently on a trip across country we once again spent a night at the same hotel but this time it was the Baymont Inn & Suites. Advertisements along the Interstate indicated that the hotel had been newly remodeled so we decided to stop for the night. I will not swear to it but I thought we stayed in the same room except for the fact that this time the refrigerator did not work, there was no microwave and when we opened the windows there were no screens. I will say the beds were comfortable, the price was reasonable, it was easy to find and it was quiet (railroad noise was not a problem). If any remodeling had taken place it was not very noticeable. Overall our stay was OK but I think if we find ourselves staying in Gallup again it will not be at this establishment.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knights Inn Gallup

Address: 3208 West US Highway 66, Gallup, NM 87301 (Formerly Baymont Inn & Suites Gallup)
Location: United States > New Mexico > Gallup
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 28 Hotels in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn Gallup 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Comfort Hotel Gallup
Comfort Inn Gallup
Gallup Comfort Inn

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