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“Excellent value” 5 of 5 stars
Review of Red Roof Inn Gallup

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Red Roof Inn Gallup
2.5 of 5 Hotel   |   3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301   |  
Hotel amenities
Ranked #7 of 27 hotels in Gallup
Yorkshire
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Excellent value”
5 of 5 stars Reviewed March 3, 2013

This is an excellent value motel and I couldn't fault the room at all. It was big, clean, had a brilliant shower and a very comfy bed. The room also had a fridge, microwave, coffee-maker, hairdryer, iron & complimentry toiletries in it.
Breakfast was also excellent -waffles, muffins, cereals, porridge & drinks. And the staff were very friendly and helpful. You can't go wrong with this motel.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, March 5, 2013
We are so happy that you enjoyed your stay with us! We always strive to make guests feel as comfortable as possible so we are very happy that you had a pleasurable experience here. We really hope that the next time you are coming through Gallup you will stay with us again so we can serve you to the best of our abilities. Have safe travels! See you next time :)
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216 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Menifee
Top Contributor
89 reviews 89 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 27, 2013

This was our first overnight stop on a drive from California to Pennsylvania. I checked the reviews ahead of time and had two options available in Gallup. Red Roof Inn was clean, well priced and the staff was friendly. Our room was on the second floor and it was a cold, windy walk to the car. I would definitely recommend requesting a room on the ground level. The breakfast was decent (there was a waffle iron) and the coffee was a god start to the day.

Room Tip: Rooms on the ground floor have easier access to your car and there is no need to carry suitcases ups...
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Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, March 1, 2013
Dear Guest, thank you so much for staying with us on your way through Gallup. We are sorry you had to deal with stairs while it was windy out. Hopefully the next time you pass through, the weather will be less abrasive. Thank you for taking the time to write a review on our property. We look forward to seeing you the next time you are passing through; or if you decide to stay in Gallup for a few days to take in some beautiful scenery and unique culture. We hope the rest of your trip is a safe one.
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Pontiac, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 31, 2013

Stayed in a Red Roof inn in Amarillo then night before and it was a very nice place so decided to try them again .. Was nt disappointed .. my stay was just as nice .. Staff was friendly and did want your stay to be good .. room was nice and clean .. no complaints .. will stay there again
Thanks

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
I am so glad you enjoyed your stay with us! We look forward to seeing you again when your travels bring you through Gallup.
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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2013

I stayed here after an ice storm prompted me to pull off the highway for the night. The young woman behind the front desk was friendly and down-to-earth, the rates reasonable, and the room (a queen bed) was clean with a great, clever set-up for a small space.

Another bonus feature -- you can open the windows to get a fresh exchange of air in the room -- not something to be taken for granted. (Windows at at many higher-end properties cannot be opened, as we know. And many of these properties suffer from sick-building syndrome, leaving guests feeling ever-so-fatigued in the stale air like that of a long flight.)

My only suggestion? "Red Roof Inn Cleans Green". Switch over to non-chemical, natural cleaning products (studies show they're more effective -- and less expensive -- at killing germs, bacteria, mold and dirt) and dump the chemical cleaners that are a big health-hazard for folks with allergies and asthma -- an estimated 30% of today's population.

Not only will you make your guests more comfortable, it's good for business. Did you know occupancy rates are off the charts at upscale, expensive hotels offering "allergy-friendly" "pure rooms", as they're called.

So yeah, Red Roof Inn, lead the budget-hotel pack and offer "Live Like a Billionaire, Stay on a Budget Book Your Pure-Green Room at Red Roof Inn". I'll be there!

Bottom line: Great stay, I'd stay again.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
Thank you so much for your positive comments. We always appreciate suggestions for improving our property so that our guests feel more comfortable. Thank you for your taking the time to make your valuable suggestions known to us. We hope you will stay with us again the next time you are in town.
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northeast Kansas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

Stayed here one night. We checked in late and had booked through orbitz. The front desk gal seemed a little annoyed about that and kept muttering about them only getting paid $35 for a room. She tried to convince me I was getting ripped off by orbitz by not booking directly w/ them, but the price she said we would have gotten was at least $10 more than we'd paid!? Oh well, that being said, the rooms were in good shape and clean. The outside looks tired. The continental breakfast was a little weak with make your own waffles, 2 dry cereal options plus oatmeal, apples, small blueberry muffins, orange juice, apple juice and coffee. Seating was very limited with only space for maybe 6-8 (2 tables) and a love seat in the lobby. If you are on the 2nd level the cleaning carts shake the floors and sound like jet planes flying over as they race back and forth in the morning (annoying). The pool didn't have the snow cleaned off of it and we were unable to use it. (joking) Overall it was a good value and we would stay here again if in the area.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
Thank you so much for taking the time to share your thoughts with us. We are always working to improve, so we will use your comments to try and do so. I hope you are able to see for yourself that we are always improving the next time you come through Gallup. If you let us know in advance that you are coming, we will order sunny weather so you can use the swimming pool.
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Prunedale, California
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 4, 2013

The hotel was clean, but the bathroom needs some attention. There was mildew around the tub. The bathroom fan turns on with the light and you cannot turn it off. There is free breakfast, but not much to choose from. The breakfast area is in the main lobby and is very small and to warm. Beds were not very comfortable. Wasn't horrible, but would pay a bit more for a better hotel.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
Thank you for staying with us here in Gallup. I am sorry some features of our property were not to your satisfaction. We value your comments and will use them to make changes that will make your future stays with us more enjoyable. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park Hill, Oklahoma
Top Contributor
68 reviews 68 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 31, 2012

One of the worst I've stayed at. It was first time I've stayed at red roof inn. Hoping this one was just old. I really didn't feel real safe. Clean enough, got in late so just slept and left. Did not eat there, don't know if even had a restaurant.

Room Tip: If just want a bed and don't care about frills or decor it was cheap.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
I am so sorry you had a bad experience with us. We are always making improvements so we hope that you will give us another try in the near future. Thank you for taking some time out of your day to share your thoughts with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Red Roof Inn Gallup

Address: 3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301
Location: United States > New Mexico > Gallup
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gallup
#7 Business Hotel in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn Gallup 2.5*
Reservation Options:
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Also Known As:
Red Roof Inn Gallup Hotel Gallup
Gallup Red Roof Inn

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