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“Good value” 4 of 5 stars
Review of Red Roof Inn Gallup

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Red Roof Inn Gallup
2.0 of 5 Hotel   |   3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301   |  
Hotel amenities
Ranked #9 of 28 Hotels in Gallup
northeast Kansas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“Good value”
4 of 5 stars Reviewed January 5, 2013 via mobile

Stayed here one night. We checked in late and had booked through orbitz. The front desk gal seemed a little annoyed about that and kept muttering about them only getting paid $35 for a room. She tried to convince me I was getting ripped off by orbitz by not booking directly w/ them, but the price she said we would have gotten was at least $10 more than we'd paid!? Oh well, that being said, the rooms were in good shape and clean. The outside looks tired. The continental breakfast was a little weak with make your own waffles, 2 dry cereal options plus oatmeal, apples, small blueberry muffins, orange juice, apple juice and coffee. Seating was very limited with only space for maybe 6-8 (2 tables) and a love seat in the lobby. If you are on the 2nd level the cleaning carts shake the floors and sound like jet planes flying over as they race back and forth in the morning (annoying). The pool didn't have the snow cleaned off of it and we were unable to use it. (joking) Overall it was a good value and we would stay here again if in the area.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
Thank you so much for taking the time to share your thoughts with us. We are always working to improve, so we will use your comments to try and do so. I hope you are able to see for yourself that we are always improving the next time you come through Gallup. If you let us know in advance that you are coming, we will order sunny weather so you can use the swimming pool.
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241 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Portland, Oregon
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 4, 2013

The hotel was clean, but the bathroom needs some attention. There was mildew around the tub. The bathroom fan turns on with the light and you cannot turn it off. There is free breakfast, but not much to choose from. The breakfast area is in the main lobby and is very small and to warm. Beds were not very comfortable. Wasn't horrible, but would pay a bit more for a better hotel.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
Thank you for staying with us here in Gallup. I am sorry some features of our property were not to your satisfaction. We value your comments and will use them to make changes that will make your future stays with us more enjoyable. We hope to see you soon!
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Park Hill, Oklahoma
Top Contributor
71 reviews 71 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 31, 2012

One of the worst I've stayed at. It was first time I've stayed at red roof inn. Hoping this one was just old. I really didn't feel real safe. Clean enough, got in late so just slept and left. Did not eat there, don't know if even had a restaurant.

Room Tip: If just want a bed and don't care about frills or decor it was cheap.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia530, Manager at Red Roof Inn Gallup, responded to this review, February 22, 2013
I am so sorry you had a bad experience with us. We are always making improvements so we hope that you will give us another try in the near future. Thank you for taking some time out of your day to share your thoughts with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2012 via mobile

My husband and I were very impressed with everything about this motel. We had been staying at Motel 6 and Studio 6's on our trip across country and back and I was to the point that I was disgusted with staying in motels. We still had one night left on our trip and I didn't want to stay with the chain of motels we had been staying so I pulled up Tripadvisor and read all the reviews on this motel and thought we would give it a shot. I was pleasantly surprised at how well kept the rooms are. The front office was nice and welcoming and the clerk was very pleasant. I thought the other chain was the only motel that allowed dogs but found out that the Red Roof Inn allows pets also. Woo Hoo, we will now be staying at Red Roof Inn's from now on. Red Roof Inn even has a continental Breakfast included in the price. You won't be disappointed.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 20, 2012

If you're in need of a place to hang your hat for the night, this place will do. But I'd honestly never come here again. When we got to our room, one of the beds was mysteriously wet. The other bed had hair and the dirty imprint of a face on the pillow. The lady at the front desk was super nice about it, giving us fresh sheets, offering to put them on the bed for us, and giving us a 10% discount on the room. But by that point, I think the damage had been done. Couple all of that with the fact that it just didn't seem like that nice of a neighborhood, and well, you get back to my second sentence of this review.

Room Tip: First floor rooms facing the courtyard seemed to shield the noise from the highway pretty well.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, Colorado
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2012

Older motel. Rough on outside. Room was clean in in excellent repair. Comfy bed, good wi fi, frig and microwave. Nice shower. Clean carpets. No problem with our small dog. Breakfast was simple but adequate. With waffles. Only problem was outlets. only 2! And the clock and bed light connected to them. Advise taking a plug with multi- outlets. Pillows were comfy but only half size. What's with that! Some train noise. No horns just the rumble of them going by.It was a lot for the money. Papa Johns delivers too.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
113 reviews 113 reviews
18 hotel reviews
Reviews in 44 cities Reviews in 44 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

Due to tripadviser rating and a $36.99 coupon from a motel guide we decided to try the Red Roof. Pleasently surprised. Room large, nice size flat screen tv, frig, fully stocked bath with shower only. Management should consider updating the beds which are a couple of years past due. Also, there is a train track near by with trains running all night. Not a deal breaker but wanted you to know if you are a light sleeper. Bottom line, cheap, clean and reasonably quiet. I would stay again if the price is the same.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Gallup

Address: 3304 West Highway 66, I-40 at US 66, Exit #16, Gallup, NM 87301
Location: United States > New Mexico > Gallup
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Gallup
#6 Business Hotel in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Gallup 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Red Roof Inn Gallup Hotel Gallup
Gallup Red Roof Inn

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