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“horrible, dirty hotel” 1 of 5 stars
Review of Days Inn Gallup East

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Days Inn Gallup East
2.0 of 5 Hotel   |   1603 W Hwy 66, Gallup, NM 87301   |  
Hotel amenities
Ranked #24 of 27 Hotels in Gallup
Las Cruces, New Mexico
1 review
“horrible, dirty hotel”
1 of 5 stars Reviewed July 17, 2014

we stayed here cause there wasn't any other availability to stay. the sign stated newly remodeled rooms. this was a lie. there was nothing new about them. the comforters were old and dirty, they had holes in them from where people smoke in the rooms even though they say the rooms are no smoking. the sheets and towels are dingy yellow. only 2 towels per room (and they were tiny). the tub/shower is stained like the maid service doesn't ever scrub the tubs, so you have to take showers with flip flops or shower shoes. they have continental breakfast, but a sign that says you can't take breakfast to your room, how unwelcoming is that to your guests.

also, their pool was closed by the city for inspection, twice so they couldn't pass the city inspection for their pool.

sorry but I really think that someone in upper management of Days Inn should go an inspect this franchise owner and take his franchise away, it is an embarrassment to the Days Inn name. this hotel was a TOTAL DISGUST!!!!!!!

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sherry m, Front Office Manager at Days Inn Gallup East, responded to this review, July 23, 2014
Thanks for the review. Sorry your stay was not what you expected. We are trying our best to keep the motel up to standards. Next time you come in it well be better.
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84 reviews from our community

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Arlington, Tennessee
1 review
1 of 5 stars Reviewed July 9, 2014

This place is definitely not for families! Although I reserved the room a week in advance, when I arrived the room that was reserved for me had one bed instead of two as I had requested. The front desk quickly resolved this issue, however, when my family and I entered what should have been a non-smoking room we quickly noticed the heavy smoke odor. My children, who have severe allergies, immediately began sneezing. Even though it stated that it was recently renovated, the room was outdated. The beds were very small and uncomfortable and the carpets did not look very clean. The condition of this room was deplorable. We spent about an hour here before I decided that checking out would be the best thing to do for the health and safety of my family, even if it meant losing the cost of one night's stay. I regret that I exposed my family to such a horrible place for any length of time.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sherry m, Manager at Days Inn Gallup East, responded to this review, 3 weeks ago
Thanks for the review. Sorry about the room stay and we try to keep our rooms cleaned.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joplin, Missouri
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 5, 2014

If you are traveling through do not stay anywhere in Gallup. We stayed here and it was the scariest part of our entire vacation. The front desk person was nice, but the neighborhood is scary. We left early the next morning and did not look back. There may be a nice part of the town, but we sure didn't find it.

Room Tip: Any other town.
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  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sherry m, Manager at Days Inn Gallup East, responded to this review, 3 weeks ago
Thanks for the review. Sorry Gallup is bad for you!! But Gallup is really good and quite.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gallup
1 review
1 of 5 stars Reviewed June 15, 2014

This hotel was horrible....it said it was renovated but it wasn't. There were holes in the walls the bath tube didn't drain....

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sherry m, Manager at Days Inn Gallup East, responded to this review, 3 weeks ago
Thanks for the review. Well no one came up to the front desk and say the room was no good. Also you had 15 min. to cancel once you set foot in the room. Also sorry about the room stay. Next time it well be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Gallup East

Address: 1603 W Hwy 66, Gallup, NM 87301
Location: United States > New Mexico > Gallup
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 27 Hotels in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Gallup East 2*
Reservation Options:
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Also Known As:
Gallup Days Inn
Days Inn Gallup

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