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“Beware!” 1 of 5 stars
Review of Microtel Inn by Wyndham Gallup

Microtel Inn by Wyndham Gallup
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Microtel Inn by Wyndham Gallup
2.0 of 5 Hotel   |   3270 West Highway 66, Gallup, NM 87301   |  
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Ranked #14 of 28 Hotels in Gallup
Aurora, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Beware!”
1 of 5 stars Reviewed September 30, 2011

If you don't mind a cold shower & then standing in the water because it won't drain or someones nasty nail clippings in the corner or perhaps the frayed carpet, cigarette burns in the beadspread - postage size bathtowels also frayed. If that does not do it how about being treated like it's a bother for you to breath in their hotel then this is the place for you. I give it a ZERO! Plus they advertise $39 for a room they are out if when you get there! The only reason we chose this place is because we had such a pleasant stay at the Microtel in Roton NM. Never again!

  • Stayed September 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 reviews from our community

Traveler rating
    25
    36
    53
    37
    34
See reviews for
59
53
25
28
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Top Contributor
70 reviews 70 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 12, 2011

Well appointed room with extremely comfortable queen beds with coverlets, flat screen TV. Very clean and inviting; everything in working order. Mini-fridge in room with large freezer compartment. More than we expected for $60 on an "event-weekend." The complimentary breakfast was adequate. Located in far west Gallup.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 16, 2011

The woman at the Front Desk was rude and very unprofessional. We were traveling with babies, and she refused to give us a crib. After waiting to speak with the manager, she stated she would give us a refund and we could leave... at 10pm at night. You can imagine our disbelief! She would not give us her name and was very argumentative. The room did not have any towels, and when we asked for towels, she was hesitant to provide any. Never again will we stay at this hotel! We will either stay in Holbrook or travel to Albuquerque. Traveler Beware, Stay away from this Hotel.

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Top Contributor
348 reviews 348 reviews
61 hotel reviews
Reviews in 157 cities Reviews in 157 cities
205 helpful votes 205 helpful votes
1 of 5 stars Reviewed May 24, 2011

This is written not as a review of the facility because we did not stay here but as a warning of Microtel Inns policies in general.

On May 17, 2011 at 5:36 pm we were in a Hampton Inn in Montrose, CO. Using the wireless internet provided there I made a reservation, at least I thought I did, for the following night May 18, 2011 at the Microtel Inn, Gallup, NM about 275 miles to the south.

However, I obviously made a mistake and entered the date for that day May 17, 2011 instead, quite obviously, a horse on me. Another horse on me, I not only missed the incorrect date of the stay, the Microtel website in plain sight, gave the cancellation of May 15, 2011 by 4:00 pm two days prior to the reservation date. There is no way on earth this reservation could be cancelled. No possible way since the reservation was made far after their cancellation limit.

I recently tried to make a reservation with some other chain and it too fell after the cancellation date and their website warned me about it, thankfully.

Microtel Inns and by association Wyndham Rewards et al, are not that honest and up to date.

As you can see I am a bit on the… Ok I’ll own up to it, the stupid side. But please take my stupidity and learn from it. Microtel Inns refuses to budge from their “rules”. Even after several emails Microtel Inns is sticking to charging my card as a no-show.

Be aware of Microtel Inns’ stupid, inflexible, cancellation policy and make certain of your dates and never, ever make a reservation with Microtel that falls after their ridiculous cancellation policy. Better yet never make a reservation with Microtel Inns.

Microtel Inns will never see another dime from us. As usual with corporate America their rules apply and they win this round, but they will lose this war.

Stayed May 2011, traveled as a couple
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2011

Excellent rate of $41 for a queen that was a brand new bed, that was better than some 5 star places I've been in past year. Clean. Mini fridge in room, new tile in bathroom.

  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 21, 2010

Anyway, I guess the most people stay in Gallup only for one or two days. So the hotel itself is quite good for that.
Easy to find, easy to park, check in was a bit strange. The guy at the reception was a bit short-spoken. But the room was nice. Only the smell of the cleanser was disturbing, after running the air condition, it was ok.
The bed was large and comfy.
I was concerned about the railroad passing nearby, but there was no nightly train noise (like e.g. in Flagstaff)
Wifi was ok (free). In the morning some breakfast.
And the price was very fair (anyway, I used a coupon)

  • Stayed October 2010, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dripping Springs, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2010

The room was nice and clean. The staff doesn't smile, but I wouldn't say they were rude to us. The room smelled good and the night before we had stayed at a motel that we wouldn't put our worst enemy in, so this was a welcome change. Didn't matter about the staff at all after that. They did recommend a restaurant and even gave us a coupon for a discount there, but still without a smile. I would stay here again, because it was clean and comfortable.

Stayed November 2010, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn by Wyndham Gallup

Address: 3270 West Highway 66, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #14 of 28 Hotels in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn by Wyndham Gallup 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Microtel Hotel Gallup
Gallup Microtel

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