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“Dirty room.” 2 of 5 stars
Review of El Capitan Motel

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El Capitan Motel
1300 E Historic Highway 66, Gallup, NM 87301   |  
Hotel amenities
Ranked #1 of 3 Gallup B&B and Inns
Miami, Florida
Top Contributor
288 reviews 288 reviews
14 hotel reviews
Reviews in 52 cities Reviews in 52 cities
92 helpful votes 92 helpful votes
“Dirty room.”
2 of 5 stars Reviewed July 10, 2012

Price & location were o.k. Room & bath were dirty. There was hair on bathroom floor & tub. There was a spider in sink. We requested another bath towel. ( bath had two bath, one hand towel, & one washcloth). Manager informed us that we certainly had enough for two people. He said that he would look for another towel. He finally came up with one more towel. Would not recommend.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
    3
    9
    6
    5
    7
See reviews for
5
12
2
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
St Helens, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 29, 2012

The rooms here are very spacious and clean. The bathroom was also big and pleasant, with a good powerful shower and a hair dryer. Towels are tiny but smell nice! The lady who checked me in was quite friendly and happy to let me inspect the room.

On the downside the walls are very thin, so your sleep will only be as good as how quiet the people in the next room are (general tip when travelling on a budget - take earplugs). Luckily I wasn't disturbed by the people on either side of me. I was woken a few times by passing trains though. The drivers seem to make a point of honking their horns when passing through towns in the early hours of the morning. But that's something you'd have to put up with anywhere in Gallup as the town is basically strung out along the railway.

I don't think the air conditioner in my room was working as after an hour the temperature hadn't changed. It wasn't a problem though as it got cool at night.

All in all I'd recommend the El Capitan for anyone on a budget, and I'd recommend Gallup as a place to stay despite the noisy trains - it's a lively little town.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 18, 2012

We were doing a rt 66 trip and decided to stay here for a night. Check in was quick though not the friendliest. The room itself was great. It was clean, HUGE, had a fridge and microwave, and a decent bathroom. We'd stay here again if in the area.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 6, 2012

It's 3:25 AM. I was awakened by loud knocking and "Gallup Police!" at a nearby room. This was on top of many noisy comings and goings, including repeated horn honking. All this after 10:30.

The room was clean and basic. Maybe I shouldn't be surprised at what $43 gets. I wpuld have gladly paid double to stay somewhere I could have gotten s decent night's sleep. My experience may be a fluke, but I wouldn't tempt fate by returning.

  • Stayed April 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anaheim
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 20, 2011

room was very clean and had good mattress with fridge/ microwave. we had a good sleep at night since tired of driving all day. will stay again here if passing by.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Capitan Motel

Address: 1300 E Historic Highway 66, Gallup, NM 87301
Location: United States > New Mexico > Gallup
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Gallup
Price Range (Based on Average Rates): $
Number of rooms: 21
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