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“standard of excellence” 5 of 5 stars
Review of Comfort Suites Gallup

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Comfort Suites Gallup
2.5 of 5 Hotel   |   3940 E. Historic Highway 66, Gallup, NM 87301   |  
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20% off room rate
Ranked #3 of 28 Hotels in Gallup
The Woodlands, TX
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“standard of excellence”
5 of 5 stars Reviewed June 11, 2010

We travel on long road trips, and often use Choice Hotel chains, so we chose this property in Gallup in March 2010 for the first time. We were pleased with its cleanliness, convenient location, comfortable room and friendly staff, so booked it again in May. An even more satisfying stay - very personable and helpful front desk staff, a note in our room welcoming us back together with snacks, penlights and other goodies, super clean inside and out, good hot breakfast at which the manager was greeting guests, offering newspapers and cleaning away cups and plates. Why can't more lodging sites recognize that all these factors matter and create positive impressions that lead to future stays and positive reviews by guests?

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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244 reviews from our community

Traveler rating
    152
    76
    10
    6
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Cleveland, OH
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 27, 2010

We stayed one night at Comfort Suites Gallup as part of a driving tour of the four corners area. Although Gallup itself isn't spectacular, the Comfort Suites hotel is great - brand new, super clean, and really comfortable beds/pillows. Check-in was swift and friendly, and the free hot breakfast in the morning was an additional plus. If you need a clean, spacious place to stop over in Gallup I'd highly recommend Comfort Suites.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Scotland
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 15, 2010

Undertaking a car tour of SW USA and stopping over at places recommended by Trip Advisor. This was a great experience. Everything was fine. Room spacious and comfortable. Would endorse all other reviews. However why would anyone want to come to Gallup?? We are starting our Route 66 trip west so that's our excuse. Also, dont make our mistake, the hotel is at the extreme EAST end of Gallup's route 66. (We started our trip west too soon). Made up by our swim in the very smart pool and spa

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
1 review
4 of 5 stars Reviewed May 15, 2010

Directly with the hotel. Its cheaper. Be sure to ask for AAA discount, AARP or ask for any discount that they have. They will not tell you automatically. The choice hotels line gave me a better price than the hotel.

Stayed April 2010
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California
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 8, 2010 via mobile

We stayed here with our pet after 1 hours of driving. The room was a pleasant surprise. Good size suite on the first floor. The full breakfast is well worth it. We liked it so much we stayed there again at the end of our trip on our way back to CA.

The place is new so everything seems really clean. I hope they can keep this up.

  • Stayed April 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Traveling BBQ Tour
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 1, 2010

Pulled into the hotel at midnight. Long, long day traveling from Palm Springs. Upon arrival, the Choice Hotel system was updating and front desk person was not able to check us in. Just about the time I was going to raise a stink, she gave us keys to the room she "believed" we were in and apologized for the inconvenience. When we got to the room, we were greeted with a personalized goody bag and shortly thereafter, a call from the front desk asking if everything was OK.
Great nights sleep (wife heard trains but I sure didn't), wonderful breakfast and great environment. Right down the street from gas station and very easy access back to interstate. This is where I would stay the next time in Gallup!

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
Top Contributor
56 reviews 56 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 5, 2010

Stayed at the Gallup Comfort Suites for one night on way to midwest from Calif. I can't recall having a better experience with a manager in any hotel we have ever stayed at.

Upon arrival in our room we found complimentary fruit, chips, candy bars and water with a note appreciating our Choice Priv. membership personally signed by the manager. Upon checkout he was at the desk and again thanked us for staying and commentied that his guests are important to him

The hotel itself was very well kept and comfortable, but again it was the attitude of the manager and the entire staff that made this property excell.

If Choice Hotels doesn't seriously think about giving this property Plantinum Status then they should be ashamed.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Gallup

Address: 3940 E. Historic Highway 66, Gallup, NM 87301
Phone Number:
Location: United States > New Mexico > Gallup
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Gallup
#2 Romantic Hotel in Gallup
#5 Family Hotel in Gallup
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Gallup 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
As the only 2 Time Platinum Award Winning Choice Hotel in the entire state of New Mexico you will enjoy the best hotel Gallup has to offer, but don't take my word for it, just read the reviews. Gallup, NM is known for an abundance of variety, but what you will enjoy and remember the most are our beautiful Sunrises and Sunsets, which are enjoyed by many from our spacious lobby. Remember these items when traveling through this area. Our days are mild, but because of our elevation (above 6500 ft) a jacket for the evenings, a camera, plenty of bottled water (if you don't have any, just ask at the front desk) and lots of time. Gallup, NM and the Southwest is not an area to be rushed through, so take your time and enjoy the people, the food, the shopping and the scenery, and when you return you can relax in your amazing triple sheeted bed, (only hotel in Gallup that triple sheets). ... more   less 
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Also Known As:
Comfort Suites Gallup Hotel Gallup

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