I arrived at the hotel around 1:00 and after about 5 minutes waiting at the desk for a clerk to show up, was told that my room would not be ready until after 3:00 as it had not yet been cleaned. The clerk made it clear that I was bothering her by trying to check in and was very rude. Returning after 3:00pm, they were unable to find my reservation (they had it when I was there at 1:00??). There was a new clerk on duty at this time and he was very polite, apologizing for the missing reservation. The room was clean but not inviting and I was put in an ajoining room with VERY loud neighbors. There was no computer hookup on the desk and I had to plug laptop into phone and work on the bed.