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“Clean and friendly” 4 of 5 stars
Review of Hampton Inn & Suites Farmington

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Hampton Inn & Suites Farmington
1500 Bloomfield Boulevard, Farmington, NM 87401   |  
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Ranked #2 of 23 Hotels in Farmington
Albuquerque, New Mexico
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Clean and friendly”
4 of 5 stars Reviewed April 4, 2014

Stayed here with my parents... Two nice rooms. Staff is very friendly and helpful. Even made sure we weren't near the visiting little league team. Very clean and well decorated. The breakfast was tasty and offered at good hours. Also could get cup of coffee at any time of the day.

Room Tip: Make sure to ask where in parking lot will be close to entrance and access to your room. We were dir...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
    201
    81
    11
    9
    4
See reviews for
88
87
21
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Loma, Colorado
1 review
5 of 5 stars Reviewed April 2, 2014

We always stay at this hotel for our baseball tournament and the people who work there always are so friendly and helpful. They take good care of all of the boys and their families. The rooms are clean and spacious and I would recommend anyone to stay at this hotel.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oklahoma city, United States
1 review
5 of 5 stars Reviewed March 21, 2014

Our family traveled from OKC to Farmington for my wedding. With 20 people (kids included) we were very comfortable. No one in the family complained. It was that pleasant of a stay. We ate the breakfast every morning. We loved the healthiness of the breakfast served as well as the variety. Very clean, friendly, and well maintained.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 19, 2014

Made reservation well over 120 days in advance expecting reservations and Hilton Honors preferences would be reviewed and honored. Arrived late on day of stay commencement only to find inferior accommodations. Upon inquiry, staff advised upgrades were only granted at time of arrival with no compassion, regard or consideration and lacking of candor and integrity. Post-stay survey was completed reflecting dissatifaction to be met with a telephone call the following day from the GM, Tony. He spent more time in argumentative fashion justifying the actions of his staff and blaming lack of personnel for not being able to review reservations or preferences rather than listening and entertaining my reasons for dissatisfaction. He promised to refund the stay in keeping with Hampton's guarantee policy, yet completely failed to honor that commitment. Customer service is certainly not his forte and not within keeping of the Hilton brand.

Room Tip: Make reservation and follow-up by telephone to ensure proper consideration of accomodations.
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  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inn_Keeper_NM, General Manager at Hampton Inn & Suites Farmington, responded to this review, March 26, 2014
Dear TripAdvisor Member,

Your review gives people the wrong impression about my staff. They are compassionate, always hospitable to our guests, and have the utmost integrity. First and foremost, we take our guests’ comments very seriously and strive for their total satisfaction. That’s why I called you immediately to listen to your concerns, offer my apologies, and provide further assistance.

You reserved a double-queen standard room and stayed three nights. Since our hotel was completely “sold out” we couldn’t offer you a free upgrade. My desk agents went above and beyond to satisfy you. They even called other hotels to find a king bed.

Invoking the Hampton 100% Guarantee was the very least I could do to win back your loyalty.

Our well-appointed rooms feature 32” LCD TV with high-definition channels, free wireless internet by AT&T, fridge & microwave, and in-room coffee. Guests love our On-The-House Breakfast featuring fresh waffles, delicious oatmeal, heart-healthy items, and fresh scrambled eggs.

Thanks for your continued loyalty to the Hampton brand. Please allow us another opportunity to provide a warm welcome.

Best Regards,

Tony Debona
General Manager
(505)564-3100 x500
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Rancho, New Mexico
1 review
4 of 5 stars Reviewed March 19, 2014

The Inn was clean and the staff friendly. Breakfast was wonderful. The room is dated and needs some updating and I did smell stale smoke smell in the hallway which really turns me off. One of the elevators was shaky (bumpy) and needs servicing. That was scary.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, United States
1 review
5 of 5 stars Reviewed March 16, 2014

I've stayed at this hotel many times and I'm always impressed with the cleanliness and the attentiveness of the staff. Business travel isn't always easy especially in out of the way places but the staff and managers (Tony and Terry) make it easier to be on the road for long business trips.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBUQUERQUE, United States
1 review
4 of 5 stars Reviewed March 14, 2014

I thought this hotel was a nice place to stay given the area it is located. the internet was ok some streaming was very slow for movies. However I experienced either a rash or bites on my lower legs which was very uncomfortable not sure what the cause was it cleared up when I got back home?

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Farmington

Address: 1500 Bloomfield Boulevard, Farmington, NM 87401
Phone Number:
Location: United States > New Mexico > Farmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 23 Hotels in Farmington
Price Range (Based on Average Rates): $
Number of rooms: 73
Reservation Options:
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Also Known As:
Hampton Inn & Suites Farmington Hotel Farmington
Hampton Inn And Suites Farmington
Hampton Inn Farmington
Farmington Hampton Inn

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