Upon arrival, after a 6 1/2 hour drive, the young lady at the fron desk was extremely sweet and pleasant. She was most accomodating to get me in my room and made sure if I needed anything all I had to do was ask. I asked if coffee would be available by 5-6 each morning since I was to leave out for meetings each day by then. The young lady said she would make sure there was coffee ready in the dining area.....and she did! The staff went above and beyond and it was much appreciated. I got to the room and it was absolutely one of the cleanest rooms I have stayed in. The bed was very comfortable, the bathroom was spacious and clean. I was in this hotel for 5 days and each evening upon returning to the hotel, I was greeted at the door by a friendly face, smile and a cheerful hello. The snacks provided each evening in the lobby was much welcomed. I cannot express how friendly and accomodating the staff is at this hotel. Overall, this is a fabulously clean, comfortable, new place to stay, a great location and the nicest staff I have ever experienced on travel.