Friends Tourist agency booked us into this horrible hotel. We refused to stay. Trying to book thru Agoda was useless, the Charm computers had not overcome the millennium bug! They were stuck on 1988! That made them useless, you could not change the date so could not book anything else.
Besides the power went off. When we returned to the room to collect our things, no power, no cool drinks
The staff did not understand or didn't want to. When we checked in we handed in our passports. When we said we were not staying they said we did not hand them in! Ages later, they were found.
The rooms prison-like, mouldy, the drain covers were off. There is a pergola in the centre where people should loudly and spray-painting, paint going everywhere.
A resort? I think not, that's a joke! I would give this dump a miss, is not worth $10 a night. Some rooms have glass fronts, so no privacy.
No views, about 2klms from the village on a busy road and miserable staff, brick walls, no power, mouldy fittings, closed in rooms, grotty bathrooms and poor maintenance make for a miserable 'resort' holiday! There are plenty of cheaper hotels with views and near the beach. The beach is about a metre wide full of plastic bags and rubbish anyway.
- Also Known As:
- Charm Hotel
- Charm Phu Quoc Island
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