We stayed here for three nights and were very disappointed with the level of service by staff. Given the wonderful hospitality in most places in Vietnam, we were surprised how lacking the quality of service was. It was low season but the reception staff did appear to have a very basic level of training. This was typical of all the service we received. There are fabulous facilities at this hotel but it is hard to find staff willing to assist you particularly at the beautiful pool, pool bar and beach bar. The private beach was strewn with litter as were the waves as they came in. I would not return to this hotel if I went back to Phu Quoc
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- Also Known As:
- Sasco Blue Lagoon Hotel Phu Quoc Island