From the first e-mail to VTB, I knew this was a company dedicated to customer service, then booked the package tour in the Hanoi and Saigon via them. They listened to our needs and custom-planned our itinerary for our full 7 days. They provided our guides (the best!), our hotels (Indochina Gold), all transportation in Hanoi, Sapa and Halong. They even arranged a top-end factory tour that I was unable to get and took us on 5:00 a.m. walk-about in Hanoi and the Mekong to experience the wholesale markets and the awakening cities. Accommodations were excellent. My group and I were extremely pleased with VTB and highly recommend them for any length of trip.
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