My partner and I stayed at the Chen for three nights recently and we couldn't believe the price of the food! We were not informed that you needed to book a table for the all you can eat buffet so decided not to take the tape on offer inside the restaurant which was lacking atmosphere. You could have heard a pin drop!
The all you can eat buffet was overpriced and nobody explained to us that there was also a regular menu on offer also. After some confusion with the staff members we ventured to the beach bar which was much more relaxed playing good music and enjoyed some great food (if a little overpriced!)
We ended up eating out every morning and evening as we weren't prepared to pay the high prices! Breakfast was $24!
It's a very relaxed place with a great Infinitiy pool but staff don't seem happy and cannot communicate due to lack of English. This was surprising as all other resorts we stayed in throughout Vietnam educated their staff to a basic level so they could communicate with different nationalities.
We were impressed with the room and the outside shower was a nice touch! Don't bother trying to fill the bath though as we ran our water for over an hour and then gave up at about half way, the bath was just too big!
This place has great potential but they don't have the atmosphere right. Throughout the resort you do feel like you need to whisper constantly as to not disturb anyone. Some would love the tranquility but my partner and I didn't enjoy the lack of friendly chat but that could just be us!
Overall we were dissappointed.
Tiffany and James