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“False Advertising-they lie!!” 1 of 5 stars
Review of Subic International Hotel

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Subic International Hotel
3.0 of 5 Hotel   |   Rizal cor. Sta. Rita Road, Subic Bay Freeport Zone, Olongapo, Luzon 2200, Philippines   |  
Hotel amenities
Ranked #16 of 16 Hotels in Olongapo
Subic, Philippines
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“False Advertising-they lie!!”
1 of 5 stars Reviewed December 29, 2012

I booked this hotel through Agoda and it said they had a pool, babysitting and a gym, none of which was true. They said they could shuttle us to a pool on the other side of town at their other hotel. For the gym, they said it was in a massage parlor and was opened from 1pm to 1am. For the babysitting, they said they do not offer that anymore. Those were the lies. Also, the place looked terriable from the outside. Needed a paint job 10 years ago in and out and the staff seemed used to getting complaints. I had to pay way too much for them to let me use the internet (100 pesos per hour or 500 per day) so that I could complain with Agoda and Tripadvisor. When I called Agoda, they put me on hold for 25 minutes while they contacted the hotel. They said that the manager of the hotel was unavailable until Monday, so they could not determine if I could get a refund until Monday (2 days). Whatever you do, don't stay here!!!

Room Tip: Just don't stay here. The view was of transformers.
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    4
    7
    17
    8
    11
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14
2
1
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 5, 2012

Stayed at this place a few years back and it was a dump then. Recently returned to stay in Olongapo for a couple of nights and this place had done nothing but gotten worse. DO NOT WASTE your money or time with this hole in the wall.

Room Tip: yes, go to another place
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  • Stayed January 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binãn, Laguna, Philippines
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 26, 2012

1. Service. The hotel provides excellent service from all staff including security and shuttle drivers. You can ask for directions, tips, and everything you need that are not in the hotel and you will get satisfied.
2. Location. It is at the center of Subic. Shuttle is available, and many taxis are waiting and are not charging a lot. You pay 70-100 pesos to get you almost anywhere in Subic.
3. Amenities. The rooms in Bravo bldg. are spacious. The hotel needs renovation to keep up with its rivals. I wish they have a bidet for the toilet. And I wish I don’t have to stand inside the bath tub to take the shower. And I hope they put a sign on how the shower works (LOL)In case you want a dipper (tabo) just dial room service.
4. Facilities. They have an elevator in Bravo bldg. and a pool in Delta bldg. Nice lounges on each floor and a clean hotel.

Room Tip: 5th floor rooms are cooler than 4th floor rooms
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okinawa, Japan
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed August 24, 2012

Stayed for one night on business for location and rate; terribly disappointed. Exterior is outdated and dirty. Rooms were shabby and falling apart at the seam. Cleanliness of beds is questionable at best. In room A/C unit was terribly noisy and had to be shut off at night in order to fall asleep. Internet wifi was spotty at best and there were several service issues with the network dropping offline. Breakfast was okay; bottomline: stay somewhere else.

Room Tip: Try another hotel.
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  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taguig, Rizal, Philippines
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2012 via mobile

Stayed their overnight with my family...very nice hotel...friendly staff, room is clean,nice place...foods are great...nice experience...complete package worth evert penny...if you have big budget go here....

  • Stayed September 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 16, 2012

My family went to Subic last April 14-15 and we stayed in Subic International Hotel's Delta Wing. Supposedly it was renovated in 2009.

I remember staying here in 2009 and okay, it was a lot cleaner then than it is now. There are stains on the carpet and we didn't even want to walk around the hotel room floor barefoot. For awhile I couldn't enter the bathroom without slippers.

The bathroom is fairly clean. Although my mom got asked it to be sprayed with Lysol and cleaned the bathtub with alcohol.

When we first entered the room, it smelled wrong. At first I thought it smelled like smoke (and it's a non-smoking room) but then I realized it smelled old! Which is why we had to spray the whole room with Lysol despite it having just been cleaned.

Our air-condition started dripping the morning before we left. We had to get all the trash cans of the room so the carpet wouldn't get wet.

The staff are nice and friendly and quite helpful actually Food was so-so. The location is good, near the old duty free and restaurants and walking distance to casinos. I guess you really get what you pay for.

I would not come back here again unless I had no other choice.

Room Tip: Choose the Delta Wing. It's a lot newer and probably safer.
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 8, 2012

DETAILS:
- Stayed at the Bravo wing for 3D/2N on April 5 to April 7, 2012. Stayed at room 324.

PROS:
- Room – was very spacious. We were lucky enough to be given two huge twin beds. Opposite one of the beds was a couch that can easily fit 2-3 people and a table. There were areas across the bed which didn’t have anything adding more space to the room. As for the sink and shower water, I never had any problems with the hot-cold adjustments and hot water was readily available all the time.
- Food – was excellent. Though I’ve only tried their breakfast meals, it didn’t disappoint. During the first morning, I ordered their American Breakfast. It came with a huge bread basket served with some fresh fruits (you may opt for a fresh fruit juice) and coffee or tea. On our last day of the trip, it was almost 12nn already but they still allowed me to order some breakfast. Plus points for this establishment.
- Staffs – were very courteous and friendly. They would always greet us whenever we enter-exit the hotel. Apart from that, the lobby staff would always make it a point to help us right away without even asking for their assistance. (E.g. shopping bags, etc.)
- Location – is excellent. It is right in the middle of SBMA. Sooner or later, the new Ayala Mall will also be completed which is right across the Bravo wing. If I’m not mistaken, Subic International Hotel might be the nearest hotel to this up and coming mall.

CONS:
- Hotel – last time I’ve been here was more than 7 years ago. One thing that concerns me (and some reviews I’ve read) is the sometimes musty scent of the hotel. Since nothing has noticeably changed all these years, their carpeted rooms and hallways have picked up everything from the scent of cigarettes, saltwater and suntan lotion, etc. These are evident with the markings and stains you might sometimes see.
- Rooms – Yes, the rooms. If you are very sensitive, it might be a turn-off to see some cracks, molds and poor repainting done in the room. In addition, the bed and its sheets are really old so I highly suggest bringing your own blanket and use their blankets to serve as your second layer of bedding.

OVERALL
- Stay here – if you’re planning to go to Subic for a few days and do not plan on splurging some extra cash on high end resorts. If you plan to wander outside and not stay indoors most of the time, this hotel will suit your needs.
- Do not stay here – see CONS.

“What matters most is if you do get what you paid for and consider everything as extra”

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Subic International Hotel

Address: Rizal cor. Sta. Rita Road, Subic Bay Freeport Zone, Olongapo, Luzon 2200, Philippines
Location: Philippines > Luzon > Central Luzon Region > Zambales Province > Olongapo
Amenities:
Fitness Center with Gym / Workout Room Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 16 Hotels in Olongapo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Subic International Hotel 3*
Number of rooms: 284
Reservation Options:
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