I booked this hotel through Agoda and it said they had a pool, babysitting and a gym, none of which was true. They said they could shuttle us to a pool on the other side of town at their other hotel. For the gym, they said it was in a massage parlor and was opened from 1pm to 1am. For the babysitting, they said they do not offer that anymore. Those were the lies. Also, the place looked terriable from the outside. Needed a paint job 10 years ago in and out and the staff seemed used to getting complaints. I had to pay way too much for them to let me use the internet (100 pesos per hour or 500 per day) so that I could complain with Agoda and Tripadvisor. When I called Agoda, they put me on hold for 25 minutes while they contacted the hotel. They said that the manager of the hotel was unavailable until Monday, so they could not determine if I could get a refund until Monday (2 days). Whatever you do, don't stay here!!!
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