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“Awesome time in Serene Villa!” 5 of 5 stars
Review of Serene Villas

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Serene Villas
5.0 of 5 Villa   |   Jl. Drupadi 22, Seminyak, Bali, Indonesia   |  
Hotel amenities
Ranked #16 of 304 Specialty Lodging in Seminyak
Singapore
1 review
1 helpful vote 1 helpful vote
“Awesome time in Serene Villa!”
5 of 5 stars Reviewed December 2, 2013

My family of 8 had a great time in Serene Villa. The service is exceptional and my 2 kids love the company of Yani whom they lovingly address as Aunty Yani. The staff at Serene Villa were accommodating to our requests. The security is tight with all bedroom doors locked up by the staff after housekeeping when we left the villa for our day trips. The Villa is close to most good eateries like Cafe Bali and the Junction. Overall my family had a wonderful experience during our stay. One minor drawback was the swimming pool water had a weird souring taste which could be lack of chlorine.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this review, December 18, 2013
Family's find villa living the perfect option to give everyone what they want under one roof. With a group of 8 its always a challenge to keep everyone happy all the time and we are glad that we have been able to satisfy you overall. Thanks for the feedback on the pool water, it might be related to the heavy rains we have had recently which can upset the pool PH Balance. Our Engineer is aware and is trying to ensure this issue does not happen again. Come back soon Aunty Yani will be waiting !
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316 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 1, 2013

We have stayed in 2 of the villa suar villas and absolutely love them. The staff are amazing, we have 2 children and they looked after them so well, we honestly feel like part of the family. The decor is so refreshing and comfortable and the pool a good size. We will go back time after time to stay here. Also the location is perfect.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this review, December 18, 2013
Thanks for your feedback. Being made to feel like one of the family is really the best accolade that we could ever get. Our staff were very pleased to read your comments and as with many guests they become good friends and welcome back returning guests year after year. Villa Suar's great location makes it a perfect choice for holidaymakers who want to be in the middle of everything and only a short walk to the beach. We look forward to your return soon.
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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 25, 2013

I had family staying at this location, while my fiance & I stayed at a nearby hotel. We ended up spending all of our free time (excluding sleeping) at the 3 bedroom villa. The facilities were very modern. We spent a lot of time watching movies (they have a large list on a hard drive) from the pool! My family arranged for a surprise BBQ dinner cooked by the staff, which was great quality (chicken, seafood, beef, salads, etc) and reasonably priced. The staff were always available to assist and next time we come to Bali we will be booking at Serene as the privacy and facilities really made it enjoyable.

Room Tip: The 3 bedroom villa was very spacious.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this review, November 29, 2013
Often guests who have friends staying at Hotels nearby Serene, who are amazed to see the difference a villa vacation can make when they visit their villa staying friends. We hope that you will be a villa convert very soon.
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Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2013

We stayed in Villa Frangipani in November 2013 for over a week. Everything was perfect from the get go. From the booking process dealing with with Nyoman Suditar and Yudis to the beautiful villa and the gorgeous Isna that serviced our villa.
I have travelled to bali many times over recent years and have stayed at more expensive and less expensive places than Serene.
Serene lived up to every expectation. The villa was very well sized, it was clean and it was beautiful. The pool was big and the yard just perfect for our 13 month old son. I often get tired of Villa breakfasts but Isna was such a good cook both my husband and I loved the food.
Isna was the perfect person to service our villa, she was a great cook, she was friendly, happy and always willing to meet our needs. More than anything she was amazing with our one year old son. He wanted her to come home with us.
If you don't mind a short stroll to the shops and restaurants defiantly stay here.
A big thanks to Serene and their wonderful staff. We would go back for sure

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SereneVillasTeam, Manager at Serene Villas, responded to this review, November 29, 2013
Serene Frangipani is a favorite with families with children with the large garden area, pool and indoor outdoor living areas. Happy to hear that the Serene team was able to satisfy both your breakfast and family needs. Isna like most of our staff love children and are able to bond quickly and often build good relationships with our guests who return every year to saty with us. We hope that we will see you again at Serene Villas.
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Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed November 14, 2013

I stayed here with my husband for only 3 nights in the Lotus Villa. It was our first time staying in a villa and it was an interesting experience. I want to separate my review on the villa concept/experience and the villa itself.

Villa Concept:

Everything was outdoors (partially covered), except for the bedroom, which was an enclosed room with air conditioning. It took some getting used to showering 'outdoors' and we gained a new pet lizard/gecko that likes to crawl to our bathroom shower every night through the open roof. The shower is hugeee, so it never got too close. Because everything is 'outdoors' aside from the bedroom, there will be mosquitos flying around. The staff do set up the mosquito repellent at night but you can't get them all.

Nothing against Serene Villas, but we discovered that we are more hotel people than villa people.


Stay at Serene Villas:

The villa was always clean, you have your own kitchen, own little pool, good movie selection, and even though our villa was right next to the front desk, I didn't mind it because there was always security there especially at night.

The location was ok. It's not too convenient walking around there because the roads are narrow and there are no sidewalks but taxis are super cheap in Bali (compared to North America). My taxi costs never exceeded $5 USD per trip (to Kuta and Legian). We attempted to walk out one night towards the beach area (around 7pm) and we felt that the road was kind of dark and shady, so we returrned to the villa.

Despite that, the service more than made up for it. My absolute favourite thing about Serene Villas was the service. I am not sure if all Balinese people are nice like this but man, Serene Villas deserve an outstanding service award or something.

My lovely 'butler' Wita, made an awesome breakfast for us every morning and made sure our villa was always clean and stocked. We had hired a driver for a full day (not from the villa) and due to miscommunication, he didn't show. So the front desk called and complained to them. We arrived late at night on our first night and we were hungry, and they let us order food from room service even though the chef had left for the night. They made reservations for us, exchanged money for us, the list goes on.

The service we received definitely raised the bar of our service expectations and we definitely felt spoiled.

Even though we discovered we are not too fond of the villa concept, I want to thank each and every staff member at Serene Villas for spoiling us and making it an enjoyable stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpaceAtBali, Manager at Serene Villas, responded to this review, November 16, 2013
Thank you for your honest review. Villa vacations may not be for everyone as you have discovered but we are glad that we were able to deliver good service and make your short stay feel welcoming and comfortable.
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Australia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 13, 2013

We stayed at Cendana Villa in October 2013 with x2 other couples, celebrating my sister's 40th Birthday. We were picked up by Serene Villa transport and delivered to this amazing Villa that we enjoyed every minute of our stay. Our Butler Sumi was an absolute delight preparing an amazing breakfast every morning. The airconditioned bedrooms were spacious and well appointed. x3 Large bathrooms, luxurious and refreshing after a hard day shopping. Pool was a delight in the morning, afternoon and evening. Loved staying at Serene Villas and will no doubt stay again next year. We have always stayed at large 5 Star Resorts but I must say staying in Villa accommodation in Bali is a fantastic change that I would recommend to anyone.
Thanks again to everyone that works at the Villas for making our stay truly memorable !!!!!
My sister had a fantastic 40th Birthday Celebration catered at the Villa with a seafood extravaganza !!
Well organised and impeccable cleanliness throughout the villa.

Room Tip: Cendana was perfect for x3 couples, private rooms and great to share breakfast in the mornings toget...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpaceAtBali, Manager at Serene Villas, responded to this review, November 16, 2013
Thanks for your review. Staying in a villa when celebrating a birthday or special occasion cant be beat. Many guests after having their first stay at a villa in Bali never return to a traditional hotel. Come back and stay with us at Serene again soon.
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Adelaide, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 11, 2013

We spent the 2nd week of our Bali holiday at Serene Villas (2 Bedroom Acacia) on a friend's recommendation - it was all that she & other reviewers have said; well located, excellent amenities & outstanding staff. Location in a quieter area between the shopping on J Raya Seminyak & the restaurant strip of J Kayu Aya is an ideal base to spend your days relaxing by your pool or step out for a meal or some shopping. (get the staff to inform you of the laneway "shortcuts") Beaches & bargains are what entice a lot of visitors to Bali, but for us it is the Balinese people that keep drawing us back & our 'butler', Sucipta, highlighted this once again. Attentive, friendly & informative, our interaction with him added to our understanding of Bali & provided a family atmosphere to our stay.We learnt a lot from him- suksma Sucipta. This was typical of all the staff. Would certainly recommend Serene for your Bali holiday

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SpaceAtBali, Manager at Serene Villas, responded to this review, November 16, 2013
Thanks for your review. Yes the Balinese people make a holiday in Bali so special. We passed on your kind comments to Sucipta ! We hope you will choose another Serene Villa in the future.
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Additional Information about Serene Villas

Address: Jl. Drupadi 22, Seminyak, Bali, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #16 of 304 Specialty Lodging in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Serene Villas 5*
Number of rooms: 16
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Also Known As:
Serene Villas Hotel Seminyak
Serene Villas Bali/Seminyak

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