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“Family holiday getaway in a private setting” 4 of 5 stars
Review of Peppers Sentosa

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Peppers Sentosa
5.0 of 5 Hotel   |   Jalan Pura Telaga Waja, Seminyak, Bali 80361, Indonesia   |  
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Sentosa Romance Package
Ranked #40 of 115 Hotels in Seminyak
Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Family holiday getaway in a private setting”
4 of 5 stars Reviewed March 19, 2013

The villa is located in Seminyak area, Bali. About 300 meter off the main road, you will find this sanctuary of private villas. Each villa has at least 2 bedrooms up to 5 bedrooms. Each villa comes with its own private swimming pool, and a separate living room with kitchen. The breakfast is quite nice since we can pick our own choice from the menu, plus they provide a buffet table for standard breakfast like bread , butter, and jam. Milk , various cereals and juices are also available.

You can walk abot 500 meters to reach the Seminyak beach, where they sometimes have a traditional Balinese dance show by the beach. If you are a shopohollic, you can take a taxi to Seminyak Square which is just a 5 minute drive , or you might as well walk for about half an hour time. The weather in December is going to be very hot due to summer in Australia; on the other hand, May or June will be a nice time to go there if you prefer a cooling weather. But, don't worry so much since the sun will always be there.

If you like to share the pool with some other guests, they also provide a common swimming pool just across the breakfast resto area.

The room is very well maintained, and you really feel like you are in Bali or resort island. The bath room floor are mostly marble, but in the shower area they put a big flat black stone with a huge shower head from the top.
There you can have a shower feeling like in the rain.

To get to your room, they also provide buggy to fetch you to and from the lobby, or you can also just walk.
The food is rather pricey (expensive), therefore it is wise if we can get the villa which includes the breakfast.

I will recommend you buy your own drinks from a small retailers outside and put them in the fridge.

Room Tip: Some 2 bedroom villa has a carport so it is easy for you to access to your car rather than having to...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sentosabali, Manager at Peppers Sentosa, responded to this review, April 2, 2013
Dear frankykoo

Thank you for staying with us at Sentosa Seminyak, and for this detailed review.

We have received and taken into consideration feedback with regard to having drinks and snacks available close by. From this feedback this, we recently introduced 'The Deli' - a pre-order menu of light bites and beverages that are priced very competitively.Simply place the order prior to your arrival or at check-in, and we stock up your pantry and your villa refrigerator to your liking. Something for you to indulge when you visit next time.

I looking forward to welcoming you back.

Kind regards,
Sashi
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272 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Perth, Western Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2013

We stayed in the 5 bedroom presidential suite. These villas are really good if you want total privacy. However you may as well stay at home around your pool as stay here. There are loads of villas on this property so depending on which villa you are in you may have a rather long walk to get to the main building where the restaurants and main pool are. The restaurant is where you have breakfast and the main pool is where they have Happy Hour. If you want to get to the shopping areas then you have to walk a fair distance to the main road and then on the the shops. So don't stay here if you don't want to be easily accessible to these things. Apart from that the rooms and staff were very good and breakfast is fantastic!

Room Tip: Try and get a villa located as close to the main building as possible.
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sentosabali, Manager at Peppers Sentosa, responded to this review, April 2, 2013
Dear Andrea64

Thanks for staying with us at Sentosa Seminyak. Good to hear that you enjoyed our villas and the breakfast!

The resort is spread over 4 hectares and the most of our 5-bedrooms villas are a little more private, located deeper in the resort . We do however offer pick ups/drop offs to and from every villa to the main lobby. Taxis are also readily available from the lobby to the shopping and dining belt of Seminyak, just 5 minutes away.

Looking our for some refreshing changes when you visit next, and I hope to welcome you back.

Kind regards,
Sashi
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Hong Kong
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 7, 2013

We stayed in these villas last year and had a good time. Its a very big place and while its private it feels big. Its also sort of in the middle of not too much but walking distance to most things. The staff were nice and accommodating and the villa was a bit tired but still very comfie and enjoyable. Breakfast at the hotel was included but there was not too much variety but still a good start. It just didnt "wow" me and it was not incredible and was not at all personal. We stayed at another villa the week before and that was special. In a different area of bali and much roomier and more personal and private.

i think i have been a bit ruined by living in asia as i re-read this.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sentosabali, Manager at Peppers Sentosa, responded to this review, April 2, 2013
Dear Miccsh,

Thank you for your recent stay at Sentosa Seminyak, and for taking the time to review us.

We are amidst several refreshing changes in our villas and, food and beverage offering, so we look forward for an opportunity to welcoming you back.

Thank you and regards,
Sashi
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Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 4, 2013

We stayed in a 4-bedroom villa. The villa grounds were nice - nice pool, garden, pond etc. But the rooms themselves were of very poor quality. The wood had faded in certain areas, very little furniture. Nice outdoor bathroom though. Definitely could do with a bit of an upgrade in terms of the furniture in the rooms.

Great location but the villas are very spread out - this means that its a long walk to the lobby and entrance (there are golf buggies available but you have to wait a while for them to come). There is a back entrance for taxi pickups.

We did not eat at the restaurant in the hotel but we ordered food and drinks to our villa which took a long time and was very overpriced. We had a bbq in the villa - quite nice.

Very good location - walking distance to the beach and restaurants. The spa was very nice and modern, with good masseuses.

The front desk was very unhelpful. We had to catch an afternoon flight and the woman told us that we could leave the hotel at 2hrs before the flight and we would make it with plenty of time. There was so much traffic that I made the domestic flight JUST as it was boarding. Terrible advice.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sentosabali, Manager at Peppers Sentosa, responded to this review, March 8, 2013
Dear msmtjia

Thank you for review. We appreciate you taking the time to give us your feedback.

Happy to share, we have commenced upgrading our villa facilities and now reviewing our spa and, food and beverage offering. You will see refreshing changes when you next visit Sentosa Seminyak.


Yours sincerely,
Sashi Rajan
Resort Manager
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2013

Stayed at sentosa in December just before Christmas. We were a large party of 15 and we had 2 four room villas which included my grandmother who is very elderly. The staff were amazing and friendly, we were greeted with a smiling and welcoming face every day. They were all so helpful with my elderly grandmother helping her with anything she needed. The breakfast was amazing especially the eggs Benedict. The villas were beautiful and enormous which was perfect for the whole family to relax around the pool together. Reception was so helpful when we wanted to organise a bus to take us around bali. The villas are so close and walking distance to lots of restaurants and the beach. The complementary massage was so nice and the spa is beautiful. If your going to bali anytime soon i would definitely recommend Sentosa Private Villas.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sentosabali, Manager at Peppers Sentosa, responded to this review, March 8, 2013
Dear Isabella R

Thank you for review. I am happy to hear that you and the rest of the family enjoyed Bali, and the stay with us.

We hope to welcome all of you back again soon.

Yours sincerely,
Sashi Rajan
Resort Manager
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Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 14, 2013 via mobile

Just completed my first trip to Bali and stayed here. Gat location and friendly staff with a nice quiet and peaceful setting. Villas are nice and private and quiet but possible a little dated now, especially on the outside and around the pool and windows, some time should be spent on the maintenance and upkeep which would not take long.

Other then that, great place and appreciate the warm and inviting stay.

Stayed February 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sentosabali, Manager at Peppers Sentosa, responded to this review, February 15, 2013
Dear BBM1978

Thank you for review. I am happy to hear you enjoyed your stay with us. Seminyak is always a great place to be!

We appreciate your feedback. We are currently in the planning stage of a refurbishment which will include the villas, our spa and restaurant. This will refresh the entire space.

We hope to welcome you back again soon.

Yours sincerely,
Sashi Rajan
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 12, 2013 via mobile

Stayed at Sentosa for 5 nights in a 2 bedroom villa.

The complex is great with only minutes to all the creature comforts of Seminyak.

The villa was more than adequate and the staff were accommodating.

The only minor negative is that the property is showing signs of age.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sentosabali, Manager at Peppers Sentosa, responded to this review, February 15, 2013
Dear SMDO007

Thank you for review. I am happy to hear you enjoyed your stay with us.

We appreciate your feedback. You might like to know that we are currently in the planning stage of a refurbishment which will include the villas, our spa and restaurant. We are also commencing a significant maintenance program which will refresh all villas over the next couple of months.

We hope to welcome you back again soon.

Yours sincerely,
Sashi Rajan
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Sentosa

Address: Jalan Pura Telaga Waja, Seminyak, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Seminyak
#20 Family Hotel in Seminyak
#33 Spa Hotel in Seminyak
#37 Luxury Hotel in Seminyak
#38 Romantic Hotel in Seminyak
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Peppers Sentosa 5*
Number of rooms: 45
Official Description (provided by the hotel):
Peppers Sentosa is conveniently located just 7 kilometres from Denpasar International Airport on the southwest coast of Bali. The area's famous sunsets and golden beaches are within walking distance as are Bali's most popular bars, cafes and restaurants. Spacious and private accommodation ideal for families and intimate groups, allows you the luxury of being self-contained, but with the services and facilities of a Peppers hotel on call 24 hours a day. Each villa has a private swimming pool and open-air living and dining spaces. All are elegantly furnished, opening out to the beautiful tropical gardens and large poolside Bale traditional Balinese pavilion. Peppers Sentosa offers guests tropical gardens, lotus ponds, Bale overlooking the 35 metre rock pool and private swimming pools. ... more   less 
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Also Known As:
Sentosa Private Villas Hotel Seminyak
Sentosa Private Villas And Spa
Peppers Sentosa Bali/Seminyak

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