Have stayed at Sentosa close to 15 times. Every time its fantastic. The villas are in the best location in Bali close to all the world class top restaurants (Sarong, Metis, Mozaic, Mamasan, Sardine), good wanky bars (Potato Head, Ku De Ta, Hu'u), beauty salons (Amo spa), designer shops (Magali Pascal), etc. If you go to Bali for the cosmopolitan scene that it offers, you will want to be near all these things. The villas are architect designed and have that 5 star hotel feel (Asian opulence), not that cheap & nasty feel (grimy blue tile, sandstone, pebbles stuck to concrete walls) that some villas claiming to be 5 star have. The villas also allow for privacy so you don't have to share your pool, nor see any annoying guests if you choose to. (My sister once got punched by a Frenchman at the Padma in Legian for sitting on a chair by the pool which he said was his- people like this can be avoided by the fact you will have your own private pool). The menu is good and the lobster club sandwich is something which I crave when I am not in Bali. I have ordered the carpaccio close to 20 times and never got sick. The cocktails are nice too. Try the Evo Juice.
They clean the rooms twice a day/ do the clean up in the morning then come to turn the beds at night. This adds to the luxury. I am annoyed that they downgraded the water sizes in the room to small. This is the only downfall. Also more attention to cleaning the glass in my shower would have been nice.
The spa is lovely. Get the man because some of the ladies are hit & miss in the massage department. Ask for the stronger masseuses & a room upstairs!
Pros: Location, style of villas, private pools, ratio of staff to guests, black stone in pool, Bali-slate on outside of each villa, huge private bathrooms which don't look cheap, architect designed villas, great menu, lobster club sandwich.
Cons: Better cleaning of shower glass needed & floor mopping in bathroom needs to be more thorough, downgraded waters to small, bits of furniture with marks (however when we stayed at the 2nd best suite at 'the Legian' they had marks on the furniture there too- probably comes from people with kids).
Ask for a room in the "old part" or "original villas" they have real grass thatc...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your review and feedback.
I was delighted to read that that you return regularly to Sentosa Seminyak, and enjoyed your recent stay with us.
We appreciate the constructive feedback and we will definitely be looking into them. You might like to know that we are currently in the planning stage of a refurbishment that will refresh the villas, as well as upgrade a number of our services.
We look forward to extending once again the warm Sentosa hospitality to you on your next visit to Bali.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.