While the service was prompt, friendly and professional, I think the product is getting tired and needs an update. We booked a 1-bedroom villa and was upgraded to a 2-bedroom villa with 1 room locked. We did not like that the master bathroom has an open ceiling at the shower area. That meant that we were unable to keep the mosquitoes out of the bathroom or use the shower when it rains. At the same time, the "open air" shower was not accessible from the outside, so we were unable to rinse off after a dip in the pool. Weird design. The wooden panelling around the pool deck is old, with some part of the wood splitting. Need to be careful otherwise you may get wood splinters in your feet when you walk on them. The pool is a good size, with a maximum depth of 1.4m. This was our favourite part of the villa and we spent most of our time in the pool. There is however, a hidden step at the deepest part of the pool. My hubby had on a few occasions stepped on the sharp edges of these steps, which were not marked out. Outdoor jacuzzi is nice with strong powerful jets, but a lack of hot water tap meant that it was a tad too cold to use it in the evenings after a long day out. Location wise, this villa is in the heart of Seminyak, so you can't really go wrong with that. We understand that there were 3 newer villas which were built 2 years ago, as compared to the ones we stayed in which were built 5 years ago. It may have been a better experience if we were placed in the newer villas.
There were 3 newer villas which were built 2 years ago, as compared to the ones we stayed in which w...
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