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“Perfect stay in the heart of Seminyak” 5 of 5 stars
Review of The Ulin Villas & Spa

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The Ulin Villas & Spa
4.5 of 5 Hotel   |   Jl. Merta Sari | P.O. Box 2062, Seminyak, Bali Kuta 80361, Indonesia   |  
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Hotel amenities
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$375 (USD)
Ranked #2 of 106 Hotels in Seminyak
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Perfect stay in the heart of Seminyak”
5 of 5 stars Reviewed January 5, 2014

My family and I spent a fantastic 4 nights at the Ulin Villas from 28 Dec - 1 Jan. The staff were extraordinarily accomodating allowing as an early check-in (even providing a 1 bed villa to my extended family for a few hours before they flew back to Australia even though they weren't even guests!). The staff also kindly arranged for a late check-out at 6pm. The villa was well equipped and positioned right in the heart of Seminyak. We had a nanny so were able to do without the temporary pool fence the staff offered to erect for our stay. We occasionally ate in the villa and the food was of a high quality. The breakfast options cooked in front of you in the villa were a highlight. I recommend Ulin Villas to anyone wanting to stay right in the heart of Seminyak.

Room Tip: Both 1 bed and 2 bed villas were very well equipped.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan W, General Manager at The Ulin Villas & Spa, responded to this review, January 11, 2014
Dear "Chris G"

Thank you very much for taking the time to review your recent stay at THE ULIN VILLAS AND SPA. I am pleased to hear that you found your holiday with us was perfect and that the team members extraordinarily helpful, always friendly and attentive. I also pleased to know that you enjoyed the beauty of the villa and the food services.

Please allow us to also thank you for recommending us to your family and friends for them to stay with us whenever they wish to visit Bali. We are excited and very much look forward to welcoming you in the future again.

Warmest regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE
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444 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Nashville, Tennessee
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 31, 2013

My wife and I spend 6 days, and 5 nights at the Ulin Villa in December, and despite being there in the rainy season, we had the most excellent stay. I can find little fault with the Ulin. Here are a few highlights, tips and suggestions.

We stayed in Villa #6. It was perfect. Being halfway down the path, it was ultra quiet. We never heard another guest and the only outside noise we heard was the very occasional dog. We kept commenting on how quiet and secluded the villa felt. It was wonderful.

I can't really say a negative thing about the villa. It was BEAUTIFUL. Well kept from the buildings to the grounds. The outdoor massage tables are epic. So amazing to get a relaxing massage before bed as the rain sprinkled outside. It was addicting and we found ourselves trying to get back in time for a massage each night. The only thing disappointing were that treatments ended at 10PM, so if you wanted to get a 90 minute massage before bed, you had to try and get back to your villa by 8:30, which proves hard if you want to go out for dinner.

One thing to note is the entire bathroom (sans sink/vanity) is outside. We LOVED the outdoor shower and tub and found ourselves showering 3-4 times a day because it was so relaxing. The only weird part is the outdoor toilet. That took some getting used to.

The Location was great. Easy to walk to everything. One thing to note is that it's on a quiet side street, so it can be hard for taxi's to find. Having the address didn't help too, so have a map you can show out of town taxi drivers if you want to get back.

The car services provided by the hotel were great. Drivers were courteous, knowledgeable and the vehicles were nice, clean and well maintained.

The staff were great! Definitely some language barrier issues, but that is to be expected. We also loved our massage treatments. I'm not a big massage fan, but even I enjoyed the massages!!

Afternoon tea service was awesome. Do yourself a favor, and ask for the "spa's ginger tea." This is a fresh made tea with Ginger, Lemongrass and Palm Sugar. We fell in love with it and have been trying(not successfully) to replicate at home.

Also, DO THE 100 CANDLE DINNER. WOW. The single most romantic dinner we've ever had. We felt like were were on the set of some TV show!

There are only a few negative marks, which I really can't specifically hold against the hotel, but I will include in the review. These honestly didn't make our stay less enjoyable, just a few areas that can be improved.

1. The food can stand some improvement. We had breakfast daily, room service and the candlelit dinner. I feel the villa could benefit from the services of western chef to direct the crew a bit, specifically in western cuisine. Granted, my wife and I are huge foodies, and I travel the globe in search of great food, so our standards are very high. Everything fell short of the mark just a bit. It was a bit of a buzzkill to have to send food back in our romantic dinner because it was completely raw. At breakfast, we found the key: eggs over easy, toast and fresh fruit. The fruit was SO amazing. (get mango in season… WOWOWOWOW) They also can cook eggs properly, even over easy. One thing to note, they cook much of your food in villa in your kitchen, so be prepared (and dressed!)

2. Don't let the term "mini bar" fool you. This is not what I'm used for for a mini bar (nor what I think most people would consider a mini bar). When we heard "unlimited mini bar" we got excited. (who wouldn't!) It consist of 4 sodas, 2 beers, a bag of chips and nuts. That's it. No liquor. Now, it's free, so I guess I can't be picky, it just was a little mis-leading. Liquor is also hard to find locally because the island is mainly hindu. If you're wanting a night cap in your villa, you'll need to bring it in, and when you see a place that sells liquor BUY IT, because I went to 5 places one night just trying to find some vodka.

3. Internet is slow and unreliable. Great if you want to unplug, but if you do have to get any work done, very frustrating. I have a $200 cell call because I couldn't get a fast enough connection for Skype.

TO SUMMARIZE:
Truly amazing. The slightly negative marks should not deter you at all, they are the only minor areas to improve. We will go back without any hesitation. It's truly paradise. We love the villa, staff will completely reccomend this hotel to everyone we have the opportunity to. You will not regret staying here.

Room Tip: Stay in the middle villas (5,6 or 10,11)
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan W, General Manager at The Ulin Villas & Spa, responded to this review, January 2, 2014
Dear “Zito Z”

Thank you very much for taking your valued time to write your review.

We are pleased to read that your stay at THE ULIN VILLAS AND SPA was a perfect retreat composed by the beautiful villas, the location and most importantly the high level of service delivered by our staffs , always helpful and went out their way to ensure your holiday was perfect. We highly value your comments and the constructive feedback which we believe will assist us to persistently improve.

We very much look forward to welcoming you back again to THE ULIN VILLAS AND SPA.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
midlands
Top Contributor
182 reviews 182 reviews
39 hotel reviews
Reviews in 70 cities Reviews in 70 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed December 28, 2013

This is one of the best places I have ever stayed in. The entrance down a small lane is a bit off putting but the Villas are beautiful, entirely private with lovely individual pools. The place is immaculately clean and the staff simply could not do enough. There is little to no noise from the "main drag" which is only 500 metres away so you have the best of all worlds.
I can't praise it highly enough

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan W, General Manager at The Ulin Villas & Spa, responded to this review, December 30, 2013
Dear “MidlandsArttravel”

On behalf of all team at THE ULIN VILLAS AND SPA, I wish to thank you for staying with us and for taking your valued time to write your review on tripadvisor. I am delighted to read that you have just had one of the best holiday experience right from the immaculate cleanliness, the great location to the friendly helpful staff members.

The entire team and I look forward to welcoming you back to THE ULIN VILLAS AND SPA on your future trip to the island of Bali.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
87 reviews 87 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 28, 2013

Found Ulin Villas on the internet and must say it was as it was bang on the money. Don't be put off by the entry which is off a small lane way.
Very private villas, with very competent, courteous and respectful staff. ( cannot rate highly enough)
Breakfast was delivered to the Villa and was fantastic, fresh fruit, juices and brewed coffee. Afternoon refreshment was another added bonus as was the mini bar that was included in the tariff and was restocked daily.
The pool was perfect and the gardens were very well maintained.
The Villa was clean and spacious as was the outdoor shower and toilet.
Good wifi however it did drop out on occasion.
Staff attended to insect control every evening and we did not find the Mosquitos to be a problem in our outside of the villa.
We enjoyed a couple of massages in the villa around the pool and could not fault.
Staff were more than happy to drop us off at restaurants and assisted with bookings.
The villas are well positioned and are within walking distance to some great restaurants and cafes.
Overall could not fault and if it is a quiet, private experience you are seeking can thoroughly recommend.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan W, General Manager at The Ulin Villas & Spa, responded to this review, December 30, 2013
Dear “CaMaWa”

I would like to thank you for taking the time to post a review on tripadvisor and highly talk about THE ULIN VILLAS AND SPA as perfect and very private pool villas that deliver the best value for what you spend. I am very happy to hear that our team members looked after you very well on all the requests you had, up to small little details that made your stay fabulously relaxing.

We very much look forward to welcoming you back to THE ULIN VILLAS AND SPA in the future.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2013

We stayed 8 nights at Ulin in mid-December and I can't find a single fault. Excellent location, great breakfast, helpful, friendly staff and beautiful villa. We stayed in villa 10, located back from the street where it was quiet and peaceful. The pool and gardens were divine. Free re-stock of the mini-bar daily was a real treat, as was the on tap filtered water. Afternoon tea was prepared in the villa kitchen for us each day upon request and the breakfast cooked fresh in our kitchen and beautifully served to order. We even had a bbq cooked for us in our villa (included in the price) and the whole kitchen was decorated for the event. So special! Nothing was too much trouble for the staff who arranged spa visits, restaurant bookings and other events with efficiency and ease. This was a truly relaxing break for us and we would thoroughly recommend a stay at Ulin.

Room Tip: villa 9 or 10 are in an ideal location for quiet and only a short walk from reception.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan W, General Manager at The Ulin Villas & Spa, responded to this review, December 30, 2013
Dear “Noreen E”

Thank you very much for taking your valued time to share your review of your recent stay at THE ULIN VILLAS AND SPA. It is a pleasure to read how much you loved the beautiful villa you stayed, the impeccable service from our team members, the food service (of course the BBQ) and the convenient location. I am delighted you had a relaxing stay and to know you would have no hesitation in recommending us to your friends and relatives.

We could not wait to welcoming you again on your future trip to the island of Bali.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 26, 2013

We went Bali for relaxation and not for sightsee of shopping. We stayed for 5 days at this villa, with our 9 year old son. The experience was awesome. This is a boutique hotel for families and couples who want some quiet time. The villa we stayed has a pool, kitchen, outdoor dinning and a outdoor bathing and jacuzzi area.

Food wise, the breakfast was sumptuous and variety was good. In any case, the location is of walking distance to all eateries and restaurants less than 300 meters away.

It was raining when we went in mid November 2013, but other than being kept indoors for 1 day or so, there is nothing to complaint about.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan W, General Manager at The Ulin Villas & Spa, responded to this review, December 30, 2013
Dear “CatLowH”

It is gratifying to read your review. I am delighted to know that your stay with us was simply relaxing and also pleased to hear that you had such an awesome holiday experience. THE ULIN VILLAS AND SPA is a boutique hotel with an all pool villas property and aim to deliver a truly memorable experience whether for family getaway or to cherish the romantic escapade.

We are excited and very much look forward to welcoming you and your loved ones in the future.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 25, 2013

had a short 3 night stay. couldn't really fault except for the small bin under the sink in the kitchenette tends to get full as it's quite small.
we stayed in the 2 bedroom villa and the pool is quite big. At least it doesn't look like a pond / jacuzzi . :) and you can really swim in it.
food wise is not really consistent as it's cooked by different people every day. On some days, it's good, on certain days, the portion is like almost halved. (referring to baked beans).

Service is impeccable.

plenty of restaurants a short 2 min walk away (as you've already read from the other reviews).
as compared to a beach front resort, the only draw back is you need to walk / travel quite a bit if u wanna get to the beach. The resort drops you off free , (we dropped off at Ku De Ta), which is like a 3 min car ride away). It's also walkable, probably a 15 min walk from resort to beach.

easiest beach access is via ku de ta. as the rest is closed off by the hotels / resorts.

wifi internet is a little flaky, i think the vendor sets the session expiry too fast, it's a hassle to have to login continuously. Otherwise, it could be that the access points keep rebooting. They are using mikrotik. Signal is weak and almost unusable in villa 9 half the time. could be improved upon.
but then again, i'm supposed to be disconnected from the world and to relax. so maybe this is preplanned? :)

I would recommend this resort, even for 'fussy' singaporeans! :)

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayan W, General Manager at The Ulin Villas & Spa, responded to this review, December 25, 2013
Dear “KKKuik”

Thank you very much for taking the time to share your review.

I am pleased to hear that your stay at THE ULIN VILLAS AND SPA was enjoyable and most everything you have ever expected, the impeccable service, the private swimming pool and the prime location. We highly value your comments on the waste bin at the kitchen area and the wi-fi where unfortunately was not meeting your expectation. We have submitted this issue to our provider to solve or prevent any fault occur on rainy seasons or slightly bad weather. We a look forward to welcoming you again on your future visit to the island of Bali.

Merry Christmas and Happy New Year,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ulin Villas & Spa

Address: Jl. Merta Sari | P.O. Box 2062, Seminyak, Bali Kuta 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Seminyak
#2 Spa Hotel in Seminyak
#4 Romantic Hotel in Seminyak
#5 Family Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ulin Villas & Spa 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover an intimate award-winning boutique villa experience in the heart of Seminyak, Bali’s most fashionable destination to dine, drink and dance. The Ulin Villas and Spa is steps away to an array of most sought-after restaurants, chic boutiques, funky shops and within walking distance from the white sand beach for which the island of Bali is famed. It’s a tropical retreat that invites seasoned travelers to experience each day as it slowly evolves. Offering luxury living space, cutting-edge Balinese design and modern comforts, all villas feature private swimming pool, designer kitchen, en-suite bathroom, pool-side dining area, your very own tropical garden and most everything you would possibly expect. The Ulin Villas and Spa is created for you to stay in, chill out and relax. Experience an impeccable sincere service that everybody have been talking about. Create your own love story and make the most of this magical island has to offer. From the soft whisper of morning breeze, to the tropical noonday sun and topping it off with a romantic rendezvous beneath a star studded night sky – at The Ulin Villas and Spa, you would never fail to fall in love.We actively involve and proudly support “Bali Caring Community” a Bali based non-profit organization initiated by a group of hoteliers to bolster the Balinese unfortunates.The Ulin Villas and Spa has also been a proud sponsor of the “Comedy for Cancer Fundraiser” since 2007. “Comedy for Cancer” is a charity initiative to support the work of ANZGOG (The Australia and New Zealand Gynecological Oncology Group) for ovarian cancer research. ... more   less 
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Also Known As:
The Ulin Villas And Spa
The Ulin Villas Hotel Seminyak
The Ulin Villas & Spa Bali/Seminyak

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