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“Wonderful!” 5 of 5 stars
Review of The Ulin Villas & Spa

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The Ulin Villas & Spa
4.5 of 5 Hotel   |   Jl. Merta Sari | P.O. Box 2062, Seminyak, Kuta, Bali Kuta 80361, Indonesia   |  
Hotel amenities
Ranked #2 of 81 hotels in Seminyak
Sydney, Australia
Reviewer
4 reviews 4 reviews
“Wonderful!”
5 of 5 stars Reviewed March 31, 2013

We have just returned from 5 days at the Ulin Villas and had a wonderful stay! The villa was awesome and the service was excellent. Villas are cleaned from top to bottom every day and at night candles are lit around your private pool to create the perfect holiday experience. Breakfast was good and staff come to cook this is your villa for you at the time you ask for and they will call to let you know they are on the way. Overall we had a fantastic time at the Ulin and we can't thank the staff enough for the experience, from being met at the airport with a private car, cold bottled water and cold face towels to cool down after the craziness of Bali airport all the way through our stay, however, a word of warning about the spa! We booked an Aromatherapy Massage and were not impressed and still have the bruises to show from the experience. Again,the spa staff were friendly but the massage was terrible!
Leave out the spa treatments and you'll have the perfect Bali experience at Ulin, highly recommended!

Room Tip: We had a one bedroom villa (number 2) which was peaceful and serene, a haven away from the madness o...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, April 9, 2013
Dear “AK”

We were very happy having you with us. Thank you very much for sharing your review and observation. I am very happy to find your stay with us was wonderful and very relaxing, coupled with sincere care from all team members who always went out of their way to ensure your stay was pleasant and perfect. We highly value your comments and suggestions over the massage where we will immediately address and discuss with related departments within the hotel. Almost all of our visitors (in house hotel guest and outsiders) loved the massage at our Spa. We regret that you did not enjoy yours. We are committed to use your feedback and comments to enhance the experience for all of our guests. See you again on your future Bali holiday.

With warm regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
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396 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Adelaide, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2013

We have just returned from our second stay at the Ulin Villas and again couldn't fault the wonderful staff, service, villa facilities and the included extras ( breakfast, in villa BBQ, airport pickup, shuttle service, massages etc etc) The friendliness of all the staff and the attention to detail are beyond any expectations. We will definitely return to Bali again and wouldn't consider staying anywhere else in Seminyak.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, April 9, 2013
Dear “JJRay79”

It is always a pleasure to welcoming our loyal customer and we are happy to read that you extremely enjoyed your second stay with us. Thank you very much for your high credit to our team of staffs who were highly professional, friendly, sincere and always helpful. I am also delighted to know that you loved the breakfast, the in villa private BBQ and the massage. Once again thank you very much for your review and we look forward to welcoming you on your third visit with us.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2013 via mobile

Excellent stay. Exceeded expectations. Villa is well fitted out. Love the candles along pool at night, cooked breakfast in villa (poached eggs were yummy). Had 1 massage in villa & 1 in spa. Landscaping is well thought out along with the lighting. We stayed in a 1 bedroom and may be back again with kids in tow and stay in a 2 bedroom. Fantastic being so close to all the restaurants (2 min walk). We had good feeds at all (Chandi, ginger moon, kitchen club, Ultimo). Will be Recommending this villa to friends.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, April 9, 2013
Dear “Darwinharwood”

Thank you very much for taking your valued time to share your review of your most recent stay with us at THE ULIN VILLAS AND SPA. I am delighted to know that the every moment of your time here were exceeded your expectations right from the romantic ambience of candles around your private pool, the “yummy” breakfast, the beautiful landscape and also the lighting. Above all we love to read that you enjoy the attentive service from our team members and thank you for your recommendation to your friends. We are excited and very much look forward to welcoming you again soon.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2013

Like the reviewer below (KarlzyP), we just returned from our honeymoon at the Ulin Villas & Spa in Seminyak. We can only whole-heartedly agree with that review: the privacy, tranquillity and luxury of the one-bedroom villa (with private pool) exceeded our expectations. The staff was extremely friendly and helpful, the attention for detail was superb and the food was delicious. We had booked the "designed for lovers" package. Being 2 women we were a little apprehensive but it turned out to be absolutely no problem - we had no negative experiences in this way at all from anyone. We loved the little cranes on the bed and the candles outside every night! Our package included a 90-minute massage and a romantic, 5-course candlelight dinner. The villa was already amazing to start with, but for the dinner the staff dressed it up even more romantically so that it was a truly magical and perfect experience. The mini bar was topped up every day, housekeeping came twice daily for cleaning and mosquito prevention, and breakfast was always fresh and on time, prepared at the villa. On our last day we also booked a fresh fruit facial at the Ulin Spa, and once again the experience, like the massage, was nothing short of perfect. We were sad to have to have to leave this wonderful place to go back to dreary old England, so would definitely recommend a stay there. Thank you to all at Ulin Villas for making it such a memorable honeymoon for us!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, March 11, 2013
Dear “srcn1983”

We are honored that you have chosen to stay with us for such a precious moment “your honeymoon”. I am thrilled to read that your stay with us exceeded the every expectation you had, from the extremely friendly staff, the attentive service, superb attention to detail, the great food and not to forget the beautiful private pool villa. We are excited and look forward to see you again on your future holiday.


Warmest regards from all of us here,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth Aussie
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 8, 2013

You really have the best of everything at Ulin Villas - peace, privacy and relaxation within the Villas, yet easy access to restaurants, shopping and discovering Seminyak.

From the moment we were greeted at the airport, the service and the friendliness of the staff never faltered. Private breakfast, rooms cleaned everyday, fridge re-stocked, complimentary afternoon tea in the villa, turn-down service and mozzie control each evening, availability of a driver for local trips, room services, spa facility.... all excellent. The lay out of our one bed villa was great, spacious enough and everything we required provided. I particularly liked the filtered chilled and boiling water unit in the outdoor kitchen. We didn't have to do our usual 'go and buy water' upon arrival routine and had the convenience of having it on tap as required.

We had seen a previous review comment about a hard bed, however we did not find this to be the case as our bed was very comfortable.

Ulin Villas was all that we hoped for and more! We did not want to leave and look forward to returning one day!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, March 11, 2013
Dear “Aussiefam5”

It was a pleasure to have you staying with on your last holiday in Bali. I am very pleased to hear that you had the best of everything here with us at THE ULIN VILLAS AND SPA. Your privacy is our passion and all of our villas and also service philosophy is designed to offer a boutique villa experience and to let you enjoy the luxury of being yourself. I am happy to read that you loved the privacy, the high level of professional personal service and our warm friendly team members. Our location is indeed perfect, yet within steps away from all the restaurants, shops and beach while very serene once you are inside of your villa. We all very happy and truly look forward to welcoming you again soon.

Warmest regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2013 via mobile

My husband and I stayed at The Ulin Villas and Spa for our honeymoon from 25th Feb until 02nd March. From the moment we were picked up from the airport, when the driver handed us a cool bottle of water, we were treated like a king and queen. As it was our first time in Bali, we were constantly hassling the staff with little questions and getting advice, but even though some staff had limited English, they were more than happy to help and were extremely friendly. We are now friends with one of them on Facebook! On our last day my husband was a little ill. The concern that the staff had was genuine and heartwarming and they supplied us with rice tea free of charge to help him feel better.

As for the villas themselves, our one bedroom pool villa was amazing. It really blew us away. The outdoor bath was really cool, and on our arrival was set up with rose petals. The entire villa was completely private and secluded. I was a little concerned before our trip because of a review I read about the beds being too hard. I don't like hard beds either, but I found that although the beds were firm, they were very comfortable and I slept very well.

Obviously, being in the tropics, mozzies were a small issue, but the staff came in every afternoon and spray the gardens and villa to reduce them. Good luck finding anywhere in Bali where the mozzies won't find you! We just packed some extra bushmans.

The hotel is situated in a really bustling part of Bali. Don't worry about finding anywhere to eat because there are countless places within a 30 second walk.

We only had one issue the entire trip, but it was easy solved. On the first night there was a storm, and the light shades outside the villa were banging against the wall, waking us up. I simply hung a couple of face towels over the bottom of them to stop them from making a noise. Housekeeping removed them the next day, but after I put them up again the next night, they left them there for me.

All in all, the holiday was great, the weather (mostly) held out for us, and the villa took our breath away, but it truly was the staff that made our stay so enjoyable. Every single person always had a smile and a hello for us. No request or question was too hard. They even took a dress of mine that had broken to the tailors to get it fixed.

If you want to stay in Seminyak, stay here. You won't regret it.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, March 11, 2013
Dear “KarlzyP”

Thank you very much for taking your time to post a review of your holiday with us at THE ULIN VILLAS AND SPA. We all very happy to know that your stay with us was amazingly fabulous and to find that you had the best service you ever had. Our commitment is to deliver a genuine care, friendly and creating a memorable experience to all guests. I am also happy to know that you enjoyed your villa right from the private pool, immaculate private garden and all the little touches that made the different. We look forward to share that beautiful Bali has to offer on your future Bali visit.

Happy days,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed February 25, 2013

I stayed 3 days 2 nights at Ulin Villa in Feburary, 2013. It was one of the best vacation experience I have ever had. Although Ulin Villa is not a brand new villa, it's been well maintained, and everywhere was so clean. Mosquitos never bothered us, as the repellors were set everywhere in the villa, which they do in the everning. The villa itself is super spacious, the swimming pool inside the villa is also big enough. The bathroom & showerroom are semi-outdoor and you feel so relaxing. The staff speaks good English and are very friendly and helpful. The spa was awesome and I fell asleep completely. The location is great, just 1 min away from the central Seminyak and there're many restaurants and bars around. I literally have no complaint about the villa. I definitely recommend you to stay and have an unforgettable vacation experience at Ulin Villa =)

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, March 11, 2013
Dear “Sei S”

I am very happy to read your review and glad to know that your stay with us has been a vacation experience you will never forget. All of our villas (no matter the type: one, two or three bedroom villa) are indeed spacious and probably one of the largest of its kind within Seminyak area. I am delighted to hear that you loved the private pool, enjoyed your very own private garden and the spa treatment that was very relaxing. Thank you once again for your review and we all look forward to welcoming you again on your future Bali holiday.

Kind regards,

Wayan Winawan
Corporate General Manager – KARANIYA EXPERIENCE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Ulin Villas & Spa

Also Known As:
The Ulin Villas And Spa
The Ulin Villas Hotel
The Ulin Villas Hotel Seminyak
The Ulin Villas & Spa Bali/Seminyak
Address: Jl. Merta Sari | P.O. Box 2062, Seminyak, Kuta, Bali Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta > Seminyak
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Seminyak
#2 Luxury Hotel in Seminyak
#6 Family Hotel in Seminyak
#14 Business Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ulin Villas & Spa 4.5*
Official Description (provided by the hotel):
Discover an intimate award-winning boutique villa experience in the heart of Seminyak, Bali’s most fashionable destination to dine, drink and dance. The Ulin Villas and Spa is steps away to an array of most sought-after restaurants, chic boutiques, funky shops and within walking distance from the white sand beach for which the island of Bali is famed. It’s a tropical retreat that invites seasoned travelers to experience each day as it slowly evolves. Offering luxury living space, cutting-edge Balinese design and modern comforts, all villas feature private swimming pool, designer kitchen, en-suite bathroom, pool-side dining area, your very own tropical garden and most everything you would possibly expect. The Ulin Villas and Spa is created for you to stay in, chill out and relax. Experience an impeccable sincere service that everybody have been talking about. Create your own love story and make the most of this magical island has to offer. From the soft whisper of morning breeze, to the tropical noonday sun and topping it off with a romantic rendezvous beneath a star studded night sky – at The Ulin Villas and Spa, you would never fail to fall in love.We actively involve and proudly support “Bali Caring Community” a Bali based non-profit organization initiated by a group of hoteliers to bolster the Balinese unfortunates.The Ulin Villas and Spa has also been a proud sponsor of the “Comedy for Cancer Fundraiser” since 2007. “Comedy for Cancer” is a charity initiative to support the work of ANZGOG (The Australia and New Zealand Gynecological Oncology Group) for ovarian cancer research. ... more   less 
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