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“Unforgettable Ulin!” 5 of 5 stars
Review of The Ulin Villas & Spa

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The Ulin Villas & Spa
4.5 of 5 Hotel   |   Jl. Merta Sari | P.O. Box 2062, Seminyak, Bali Kuta 80361, Indonesia   |  
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Hotel amenities
Ranked #3 of 107 Hotels in Seminyak
1 review
1 helpful vote 1 helpful vote
“Unforgettable Ulin!”
5 of 5 stars Reviewed November 20, 2011 via mobile

We have just returned from 2 weeks in Bali with another couple. The absolute hightlight for all of us was the amazing ulin villas. From the moment you arrive at the airport, until the time of departure, the service is absolutely impeccable. There was not one staff member that didn't go above & beyond to make our stay unforgettable.

Great value for money, a beautiful setting, we had villa 15 right at the very back of the complex. 2 separate huts (bedrooms) with their own outdoor showers & huge bath, then a outside living area with kitchen and large plunge pool. Sooooo breathtaking.

Included in our package was daily breakfast in your villa, the staff come in and cook for you (delicious!), a 60 min massage per person (very relaxing) and a BBQ dinner in our villa (very romantic all lit up and heaps of food for the 4 of us!).

Great location, walk down a short ally to a variety of some great restaurants, very high standard plus shopping (boutique style) and good quality weekend markets.

Some recommended restaurants/bars include;

Jemme (short drive by courtesy bus)- gorgeous little restaurant with adjoining jewellry shop. Cornfed chicken for two is a must, great cocktails but just overall quaint setting.

Kuduta - we missed sunset but arrived to gorgeous candlelight, day beds, very romantic setting. Very trendy, pricey in comparison to Bali prices, but very classy & gorgeous views. The place to be seen!

Chandi - along restaurant strip just down from ulin. Amazing food, my friend ordered the ribs and they were bloody fantastic!!! Great lychee martinis, jaw dropping white chocolate dessert. One of the best meals. Very popular so try and book in if you can.

Khaima - great atmosphere, belly dancer performs, try the local Indonesian cuisine, the mee goreng was very yummy! Cocktails also great. Right near Chandi on front restaurant strip

Champagne bar - red carpet welcome, good atmosphere, music, waitresses bring around complimentary canapes, the cocktails are huge and come light up in very cool glasses!

Ultimo - great setting, very very popular - they don't take bookings so you may have a short wait for a table, but well worth the wait. I had the raviolli and it was one of the best pastas I have ever eaten. Great meal, highly recommended.

All in all ulin & seminyak was unforgettable. Definitely highly reccommeded.

Thankyou ulin!!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 4, 2011
Dear “Danandmitch”

I am happy to read that you had an unforgettable experience that was composed by an impeccable service presented by our team members, the amazing villas, the breathtaking private pool surrounded by greeneries and of course “a great value for money”. Thank you once again for your review and we look forward to seeing you again on your forthcoming stay.

Warmest regards,

Wayan Winawan
General Manager
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443 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2011

My husband and I spent a beautiful honeymoon at the Ulin Villa in Seminyak with their 'honeymooners' package. We booked into a one bedroom villa with private pool. During our stay there, the staff went all the way out to ensure that we were taken care of and that we were comfortable. It was literally a stress-free vacation and I would recommend staying at this villa especially for honeymooners. The special '100 candles' candle-lit dinner specially arranged for us was the highlight of our stay at the villa and was definitely went beyond our expectations. However, it would be better to make your own arrangement for the desired private tours around Bali due to the limited choices offered by the villa. Nonetheless, we will definitely be back there again soon.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, December 4, 2011
Dear “MandyWong”

I highly value you have taken your valued time to post a review and share the experience you had during your stay with us. I am very delighted to find that you had a wonderful stay, more especially a great honeymoon. I am also thrilled to hear that you talk so highly about the service rendered by our team members. Our aim is to ensure our guest could make the most out of each stay and to deliver an experience that is beyond expectation. Our signature 100 candles candlelit dinner is indeed special and I am happy to know that you loved it very much. I am excited and very much look forward to welcoming you again on your future Bali holiday.

Kind regards,

Wayan Winawan
General Manager
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Singapore, null, Singapore
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 9, 2011

We spent 4 nights stay at Ulin for our honeymoon. When we made enquiries online, the General manager, Wayan and his team attended to us, and it makes the service very personalised and tailored according to our preference before we even booked the place. We didn't take alcohol, so they kindly substituted the drinks in the mini bar with non-alcohol items. The only disappointment was a miscommunication between the reservation and front desk team, that left us waiting for more than an hour at the airport for the hotel pick-up. After multiple calls to the villa, we finally got picked up. The driver, Made was nice and explained the miscommunication and also the heavy traffic that took him a longer time to reach us. He also gave us an introduction to Bali as he drove us back to the villa. The staff at the villa and the place itself make up for the initial disappointment with their helpful and sincere services. Most of the time, we relied on them to give us recommendations and drop us off to the places we want to dine or visit, and one of the drivers was very helpful to recommend us a nice shopping place with reasonable price with lots of T-shirt variety after we told him what we were looking to shop for. They were very flexible to adjust the items in the package included in our booking, we were offered to replace the half day shopping tour with a half-day tour to Tanah Lot, when we express our preference to do some sight-seeing. It certainly saved us a lot of trouble looking for alternative transportation to get us there.

The in-villa breakfast at Ulin is fabulous, there's a wide selection, and the foods are really nice. There was some mistake to the orders for the breakfast on our first morning, and after we feedback to the staff, they made sure the staff who delivers the breakfast stayed and give a brief introduction of our breakfast every subsequent morning. We felt it was a nice move to make sure that the foods are right according to order before he leaves. The spa is good too, the ambience was excellent, simply perfect for a relaxing and pampering spa. The masseuse are very courteous, and skillful. They checked with us about the strength applied during the massage. However it would be also great if they were to prompt us in advance before they apply the body scrub and polish, which was very cold. It took us by surprise.

After one of the spa that we had, we were pleasantly surprised by the lovely and romantic set-up at our villa for our five-course candle-light dinner, and it was really wonderful. We simply love the privacy we had in our villa, and the private pool, open concept bath tub and shower is simply wonderful!

We were pleased to find a basket of flowers from Wayan in our villa on the third day, we also had a nice chat with him and he was keen to find out if everything was alright with us. It was very warm gesture, and we were made feeling at home and welcomed. It was indeed a memorable honeymoon for both of us, thanks to Wayan and his team in Ulin.

Room Tip: Smaller number rooms are nearer to the spa and reception. Room 1 is next to reception, and you may h...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, November 17, 2011
Dear “HweeMei”

It was a pleasure to have you staying with us and we were honored that you have chosen us for a precious moment “your honeymoon”. Thank you very much for taking your valued time to write to tripadvisor, sharing your experience of you most recent stay at The Ulin Villas and Spa. We are delighted to read that you had a great holiday and memorable moments. I was also very delighted to be able to meet you in person during your stay and to have a short chat with you. We are happy to know that you loved our signature candle light dinner, the daily breakfast and the overall services performed by our team members. Please accept our most sincere apologies for the miscommunication that caused the pick up service slightly delayed. We encountered a slight problem with our hotel computerized information system where some information posted by reservation department did not show up on front office section. We have immediately solved the technical issues with our information system and now decided to also have hard copies contains arrival information for front office. Once again we apologies for the inconvenience this have caused. Thank you very much for your review and we look forward to welcoming you again in the future.

Kind regards,

Wayan Winawan
General Manager
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South Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 30, 2011

My fiancee and I spent a week at the Ulin Villas in September, in a one bedroom villa. This was our second stay with Ulin and I can't wait to go back again!

The villas are gorgeous, the breakfasts are wonderful with lots of variety to choose from and the staff are amazing, nothing is too much trouble for them and everything is done with a smile.

The location is also fantastic, a quick 2 minute walk to Ultimo restaurant and everything else that "Eat Street" has to offer.

I cannot wait to return, in fact I have already started saving for our next trip to Ulin :)

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, November 17, 2011
Dear “millyd33”

We thank you very much for your loyalty and for your second visit (of course we do hope you will make your third and many to come). I am very happy that you enjoyed your stay. We did a lot of enhancement on our services including the improved breakfast (where I believe you found much more to choose from and I agree “they are delicious”). Once again thank you very much for taking your time to post your review. We would be honored to have you staying with us again in the future.

With warm regards,

Wayan Winawan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 26, 2011

We've just returned from a 3 night stay at Ulin Villas. I did loads of research before our trip, so we checked in to the villa with already very high expectations - but even so, the excellent staff with their fantastic service exceeded all expectations.

We stayed in a 3-bedroom villa as there were 7 of us. Everything about the place was perfect, and anything that was lacking was quickly brought by the staff at just a phone call. No request was too difficult - the staff even replaced a gas tank at 8pm (we cooked our own dinner at the kitchen in the villa).

Every member of the staff was friendly, with a ready smile and always so helpful. We used the free shuttle to Kuta, and this is something small I noticed - the drivers from Ulin are even courteous to other drivers on the road - a rare sight in Bali with their mad drivers!

The pool was perfect, our rooms were spacious and very comfortable, bathrooms were an amazing experience. We all enjoyed ourselves tremendously and really looked forward to returning to our villa at the end of any venture outside of it!

Thank you to Wira and your amazing team!

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, October 28, 2011
Dear “meyueli”

Thank you very much for taking the time to share your very detailed review. I am delighted to find that you tremendously enjoyed your recent stay and loved your holiday with us. I am also pleased to read that you made the most of our villas, the excellent service performed by our team members and their friendliness. Once again, thank you very much for your review and see you again on your upcoming Bali holiday.

Happy days,

Wayan Winawan
General Manager
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2011

First time to Bali, we couldnt have asked for more! Wonderful service and loved our villa! So quiet and peaceful! perfect getaway! Close to everything! Loved the car service to Kuta and Legian.
The service was truly amazing!
We did not want to leave!
We are planning on coming back October next year!!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, October 28, 2011
Dear “MichelleEM”

It was a pleasure to have you staying with us and I am very happy to read that you had a wonderful stay and felt in love with our villas, the service that was truly amazing and our location which is centrally positioned. I am excited and look forward to welcoming you again to The Ulin Villas and Spa.

Kind regards,

Wayan Winawan
General Manager
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Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2011

This is the 1st time we visit Bali and after much research on the web, we eventually booked a 3-bedroom villa traveling with our 1 year old baby and I am glad we did. Starting from the quick email responses to my queries about the amenities and surrounding areas, to being welcomed by a friendly staff who served cold towels and mineral water while on the way to the villa, to staying at the awesome villa with large and clean private pool and comfy beds, and ending off with a perfect BBQ dinner and soothing massage. We spent most of the time in villa as it's so relaxing with free soft drinks and beer replenished everyday. Breakfast was great and service was fast and prompt when requested. There is an 1 incident when my sis-in-law dropped her wallet in the taxi on the way back the villa. Luckily the security always track every vehicle numbers alighting at the villa and they managed to contact the driver and sent the wallet back to her! It's so amazing that everything is done so quickly without your notice and giving you the space and freedom to relax at the villa. 1 little comment i got is I felt there should be tissues in the living room so we need not walk to the rooms to get 1 whenever needed. We will certainly be staying at the villa again.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winawan, General Manager at The Ulin Villas & Spa, responded to this review, October 28, 2011
Dear “William-Loon”

Thank you very much for taking your valued time to post your review and share your observation of your recent stay at The Ulin Villas and Spa. It always takes extra efforts when becoming a first time traveler to a destination. Magazines, web research and other traveler reviews can be very helpful not only finding a hotel but also restaurants and other hot spots. I am very happy to find that you had a great time with us and very much enjoyed your stay at The Ulin Villas and Spa. We take every reasonable step to ensure our guest could make the most of their holidays. I am thrilled to hear that you also loved the friendliness of our team members, the services presented during your stay, the daily breakfast and the in-villa BBQ. We highly appreciate your suggestion to have tissues in the living room of the Three Bedroom Villa (I definitely agree with you). Please say our regards to your family and see you again your next Bali holiday.

With warm regards from all,

Wayan Winawan
General Manager
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Additional Information about The Ulin Villas & Spa

Address: Jl. Merta Sari | P.O. Box 2062, Seminyak, Bali Kuta 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Seminyak
#3 Luxury Hotel in Seminyak
#4 Romantic Hotel in Seminyak
#5 Family Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ulin Villas & Spa 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover an intimate award-winning boutique villa experience in the heart of Seminyak, Bali’s most fashionable destination to dine, drink and dance. The Ulin Villas and Spa is steps away to an array of most sought-after restaurants, chic boutiques, funky shops and within walking distance from the white sand beach for which the island of Bali is famed. It’s a tropical retreat that invites seasoned travelers to experience each day as it slowly evolves. Offering luxury living space, cutting-edge Balinese design and modern comforts, all villas feature private swimming pool, designer kitchen, en-suite bathroom, pool-side dining area, your very own tropical garden and most everything you would possibly expect. The Ulin Villas and Spa is created for you to stay in, chill out and relax. Experience an impeccable sincere service that everybody have been talking about. Create your own love story and make the most of this magical island has to offer. From the soft whisper of morning breeze, to the tropical noonday sun and topping it off with a romantic rendezvous beneath a star studded night sky – at The Ulin Villas and Spa, you would never fail to fall in love.We actively involve and proudly support “Bali Caring Community” a Bali based non-profit organization initiated by a group of hoteliers to bolster the Balinese unfortunates.The Ulin Villas and Spa has also been a proud sponsor of the “Comedy for Cancer Fundraiser” since 2007. “Comedy for Cancer” is a charity initiative to support the work of ANZGOG (The Australia and New Zealand Gynecological Oncology Group) for ovarian cancer research. ... more   less 
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Also Known As:
The Ulin Villas And Spa
The Ulin Villas Hotel Seminyak
The Ulin Villas & Spa Bali/Seminyak

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