We stayed here for 10 nights with our young family, 3 kids under 7. They gave us a standard family room (which consists of two standard rooms). Our room was overlooking the stairwell on the 2nd floor. The night we arrived (we received NO welcome drink or fresh towels), it took at least a hour to check in, at 10.30pm with a 1 year old, wasn't much fun, got to our room no worries to find our air conditioner wasn't working, all I wanted to do was put our 1year old down to sleep, he was exhaused after the flight with no nap,(our pre ordered cot wasn't in the room either, and the 1st one they bought up after I had to ring reception and remind them they couldn't erect) but had to wait for maintenance to come to fix our air cond. Finally this got done and we all went to sleep. Woke up in the morning, went to the toilet and flushed it only to find that the toilet was leaking and absolutely reaked, we rang reception to let them know, they came up and said they fixed it, in fact all they did was mop up the leak, so everytime we flushed the toilet same drama, got sick of ringing them in the end and just got used to the smell or used the kids toilet which also leaked but the smell wasn't as bad. The staff had great trouble understanding the most simple things. We also got told off for bringing chips and water down to the pool and was warned we would get fined if we were to bring our own supplies down by the pool. The breakfast was in our outdoor restaurant and the food got pretty boring quick. It was very cramped and hot and not enjoyable at all, you would work up a sweat just eating breakfast.
Wasn't much happening in the kids club, one bonus with this hotel was the cinema, though you have to book, but the kids loved watching the new movies they bought that day for some relaxtion time and it's supervised, so that was a plus for the kids and parents.
Now for the pool, I didn't like the tiered pool as I found this dangerous, very hard to keep an eye on the kids with all the tiers. The kids area down the bottom where the beach pool was ok, but there was grides missing on the bottom of the pool and my eldest boy got his foot stuck in there.
I have been to Bali many times and have stayed in nicer 3* hotels than this one and they class the Breezes a 4*, I really don't know how?
The location was great and only a 5 minute walk to the beach, great spas up the road and really cheap, and for restaurants the options are endless.
Would I stay at the Breezes, not a chance, so many more nicer hotels in Bali.
They really need to work on the customer service skills in the Lobby, yeah the staff are nice, but that is the Balinese, they are beautiful people.
Think twice before booking here.
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- Also Known As:
- The Breezes Bali Hotel Seminyak
- The Breezes Bali Resort And Spa
- Breezes Hotel Seminyak
- Contiki Resort Bali
- The Breezes Bali Resort & Spa Seminyak