My friend and I stayed here for 8 nights and the service was first class. On arrival we were greeted with smiling faces and a welcome drink. The staff were always helpful and very friendly. Our room was cleaned everyday, beds were made and cute towel animals left on our beds with a lovely note from the cleaner. It was especially lovely after a day out to return to our room refreshed and clean. Anything we used eg bottled water, toiletries supplied by the hotel was replenished each and every day. The room was well appointed and led onto a balcony that overlooked the lush tropical foliage and the pool below which was a lovely place to sit and relax anytime of the day. The buffet breakfast was amazing, the food was first class, a wide variety to satisfy everyone adults and children alike. The staff walked around offering tea and coffee to the guests at their tables which was nice and they were fast to refill our cups. The hotel is beautifully decorated with traditional Balinese furniture throughout which made us feel the ambience of the Balinese culture especially in the Lobby. The hotel and the grounds are kept impeccably clean they take immense pride in everything that they do. The location of the hotel puts it close to shops, modern spas where you can spend hours having a massage or pedicure at the end of a long day, restaurants and a five minute walk to the beautiful Seminyak Beach. The pool bar is where you can head for some cocktails and a game of Pool Bingo which is a lot of fun with guests and staff. There are many activities also on offer. I would highly recommend this Resort to anyone singles, couples and families. We saw lots of families with young children, everyone is catered for. A must stay when you come to Bali.