We just came back from a trip to Bali and there isn't really a fault in this hotel at all! Every review you read here is true! I rarely write reviews but felt I had to this time to commend the team at TS Suites.
Due to the heavy traffic at Bali airport, we got out relatively later than expected so had to keep our GPO, Silva, and our driver waiting. However when we got out, we were greeted with big smiles and friendly conversation that made us feel at ease. Silva was fantastic, had great recommendations for Bali and spoke really good English. Nothing was too hard, even when we needed her help when we were out exploring, she replied to our texts straight away with the address of the place we were looking for. She talked us through all the services TS Suites had to offer and there are just so many. It is quite rare that you find a 24hr breakfast/bar/pool hotel and that definitely worked in our favour since we arrived at the hotel close to 11pm and were starving.
We stayed in a Sand Suite and it was beautiful, clean, well designed and extremely spacious. We had in room check in and was made to feel at home straight at away.
The pool, breakfast and bar staff are really friendly and nice. It was my birthday on Monday and we hadn't said anything to any of the staff but as we finished our breakfast, the whole crew came out with a cake singing happy birthday to me. That is a high level of service right there!
All in all the experience has been great and I would definitely stay here again and have no issues recommending this place to everyone I know going to Bali. Thank you TS Suites for making our short but sweet stay so enjoyable.