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“Great new hotel, Great Price, Superb Service” 5 of 5 stars
Review of TS Suites Leisure Seminyak Bali

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TS Suites Leisure Seminyak Bali
5.0 of 5 Hotel   |   Jalan Nakula No. 18, Seminyak, Bali 80361, Indonesia   |  
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Ranked #32 of 116 Hotels in Seminyak
Certificate of Excellence
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Great new hotel, Great Price, Superb Service”
5 of 5 stars Reviewed May 27, 2014

This new establishment has just opened in Dec2013. The rooms are huge with bathtubs, free mini-bar which gets refreshed daily, awesome 24-hour pool with Jacuzzi, late check out timing (2pm), a real 24-hour Gym and a whole lot of great stuff. The staff are super friendly and always willing to help.

The rooms are great. Everywhere was spacious. A lot of walking space in your rooms. Everything is there. Complete set of toiletries (no shaver though), Lots of pillows, Lots of towels and access to Cable TV.

Location wise, its not bad.. its a 10-minute walk to Kuta Beach. There is a tourist info and motorbike rental shops just outside the hotel lobby. Mini marts are also nearby. There are some food establishments in the hotel grounds itself. If you want to savour local street food, there is a small market about 5minutes walk away.

My only gripe was it's free Wifi connection. There was signal almost everywhere but the connection is weak. Even if we did get a connection.. the internet speed was almost unusable. My FB page took a whole 10minutes to load .Yes.. 10 minutes.. and I'm not exaggerating. When it actually loaded, there were no images or videos. I had a pre-paid SIM card so this was not a huge setback for me.

Another minor setback to me was that the hotel does not seem to reply to your emails. They prefer that you call them up to book for airport transfers, etc.

Room Tip: Choose a room which does NOT face the Main Road (the front of the hotel)
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NugieNugroho, General Manager at TS Suites Leisure Seminyak Bali, responded to this review, May 27, 2014
Dear AzMean,

Warmest greetings from TS Suites Leisure Bali,
We do trust this email find you well..

Thank you very much for choosing us as your preferred accommodation while stayed in Bali and spared your time to gave your sincere complimentary on Trip Advisor.

It was an honor to served you and family to gave the best experienced of your holiday at TS Suites Leisure Bali and it will be tremendous to have you again here at your convenience time.

Should you need any assistance in the future, please do not hesitate to contact us directly.

Thank you for your kind assistance.

Best regards,


TS Suites Leisure Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

Hotel with excellent service. Staff is very attentive, prompt, helpful and friendly. They are always smiling and are always polite. Every staff will greet you whenever they pass you by or serve you. They made my stay really enjoyable. Housekeeping is highly efficient and hotel room is very spacious with a huge tub for us to enjoy. On top of that, the mini bar is free! As in you don't have to pay a single cent for the drinks, chips, chocolates and nuts they provide you. And they replenish the mini bar daily. How awesome is that! Prices of food in hotel is highly affordable and reasonably priced too. Location of hotel is great! 5 mins walk to nearby shops and restaurants and 10 mins drive to Kuta beach and legian and Kuta shopping belt. Overall, I LOVE the hotel and would highly recommend that you stay at TS Suites if you intend to come to Bali.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NugieNugroho, General Manager at TS Suites Leisure Seminyak Bali, responded to this review, May 27, 2014
Warmest Greeting from TS Suites Bali,

Dear Serenang,

We would like to thank you for the compliment and comments about our hotel.

We try to created the awesome property designed and you are satisfied the service staff and facilities we provide 

We will keep it up to improving our service quality.

Thank you for choosing to stay with us and looking forward to have you stay and indulge with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 24, 2014

The new TS Suites hotel attempts to bring to hipness of some of lower Manhattan's trendy art-nouveau properties and blend it with the Balinese friendliness, service culture and weather. It almost completely succeeds. Rooms are spacious, clean and equipped as well as any 5* hotel around the world. Staff *knew my name* and called me by it for the whole week. They were friendly and talkative while also being attentive to all my needs. The crowning glory is the magnificent swimming pool, which sits on the roof and provides an infinity pool view north across Seminyak - surrounded by quiet private cabanas and sun loungers this is the perfect place to escape the madness of the city below.

Room Tip: Go the whole hog and pay for an executive suite. The free standing bath tub makes it worthwhile.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NugieNugroho, General Manager at TS Suites Leisure Seminyak Bali, responded to this review, May 25, 2014
Warmest Greeting from TS Suites Bali,

Dear Tristan,

We would like to thank you for taking the time to write this review about us.

We are glad that you are happy to stay with us and you are satisfied the service staff and facilities we provide.

We will keep it up to improving our service quality.

Thank you for choosing to stay with us and looking forward to have you stay and indulge with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2014

First time to Bali, and we wanted somewhere new, modern and central.

We stayed at TS Suites in May 2014 for 10 days and were not disappointed.

The staff made us feel very welcome from the pick up at the airport and throughout our stay. They are always happy to help, find information and book restaurants and organise tours. The staff are very friendly and made us feel at home.

The facilities are awesome. The pool is huge and warm, and gives a great view across Seminyak. The restaurants in the complex are all great... check them out.

We stayed in an a larger room and it was so comfortable, extremely clean and modern.

Highly recommend staying here and would do so again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NugieNugroho, General Manager at TS Suites Leisure Seminyak Bali, responded to this review, May 20, 2014
Dear Ajconnect,

Warmest greetings from TS Suites Leisure Bali,
We do trust this email find you well..

Thank you very much for choosing us as your preferred accommodation while stayed in Bali and spared your time to gave your sincere complimentary on Trip Advisor.

It was an honor to served you and family to gave the best experienced of your holiday at TS Suites Leisure Bali and it will be tremendous to have you again here at your convenience time.

Should you need any assistance in the future, please do not hesitate to contact us directly.

Thank you for your kind assistance.

Best regards,


TS Suites Leisure Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2014 via mobile

Thanks to the previous reviews, we made the right choice for booking TS Suites. The hotel is cleverly and stylishly designed, and location is convenient enough to access most places although it does not have direct access to beach. Unlike most other hotels, I feel that the photos did not do it justice. The place is far more beautiful than the pictures on the net. Such a pleasant surprise. The rooftop pool is a full lap pool with DJ sunset session on one of the evening. The best highlight is the attentive staff who know us by our first names. They are always ready to help. In a place like Bali where service is normally great, this place takes it to the next level. Transport arrangement, booking, activities, etc. For those late-risers, they serve breakfast all the way till 11.45 pm (not a typo).

The only thing that us not out of this world is the breakfast which is average. Better on some days than others. But still no complain whatsoever.

Hope to come back again one day.

Stayed April 2014, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NugieNugroho, General Manager at TS Suites Leisure Seminyak Bali, responded to this review, May 20, 2014
Dear Liana,

Warmest greetings from TS Suites Leisure Bali,
We do trust this email find you well..

Thank you very much for choosing us as your preferred accommodation while stayed in Bali and spared your time to gave your sincere complimentary on Trip Advisor.

It was an honor to served you and family to gave the best experienced of your holiday at TS Suites Leisure Bali and it will be tremendous to have you again here at your convenience time.

Should you need any assistance in the future, please do not hesitate to contact us directly.

Thank you for your kind assistance.

Best regards,


TS Suites Leisure Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tokyo
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 18, 2014

I visit Bali almost every month on business. Ever since the Hyatt Bali closed down I have been bouncing from hotel to hotel trying to find a new "home away from home". My search is now over. The cuisine at the restaurants is delicious. The rooftop pool, as well as the gym, are open throughout the day so one can enjoy a swim as the sun rises. The best part of the TS Suites are the staff. Cordial, efficient and professional, the HR department did an excellent job staffing this new hotel. The only downside of the hotel is the loud, live music from nearby businesses and the construction noise from across the street - factors beyond the control of the hotel.

Room Tip: Ask for a room at the back or the side of the hotel. Street construction and traffic noise make th...
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NugieNugroho, General Manager at TS Suites Leisure Seminyak Bali, responded to this review, May 20, 2014
Dear G3mantoky,

Warmest greetings from TS Suites Leisure Bali,
We do trust this email find you well..

Thank you very much for choosing us as your preferred accommodation while stayed in Bali and spared your time to gave your sincere complimentary on Trip Advisor.

It was an honor to served you and family to gave the best experienced of your holiday at TS Suites Leisure Bali and it will be tremendous to have you again here at your convenience time.

Should you need any assistance in the future, please do not hesitate to contact us directly.

Thank you for your kind assistance.

Best regards,


TS Suites Leisure Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 11, 2014

This hotel is new and it just feels fresh to stay in such a new hotel. What makes it outstanding is the level of service from its staff. I have never experienced such excellent service in any hotel I have stayed before. From the day I checked in, Revina the GRO was very helpful, informative and welcoming, and throughout our 3- nights stay all staff, literally each one of them, from reception to the 3rd floor people (pool, dining, breakfast, spa) was very friendly and attentive and made us feel very special.
Our room was always clean and the housekeeping staff made an excellent job in maintaining cleanliness every morning.
We did have a slight problem with the air conditioning not working because of the balcony door but they fixed it right away. And also the safety box was not working initially but a beautiful GRO came to my rescue with that within minutes I made a complaint about it.
The few things we wish they had were bathrobes and maybe chairs in the balcony.
The second day of our stay, the bacon while breakfast was terrible. It was too oily and gummy. I couldn't eat it because it tasted so bad. When the staff asked how it was, we did tell them about the bacon and the next morning it was tasty and edible again.. :-)
Checking out of the hotel was fast and problem free. My boyfriend left his mobile phone on the reception desk accidentally, he still didn't realise it until our taxi driver got a call from the taxi centre, whom the hotel had called, to notify us about the mobile phone and at the same time I received a call from the hotel about it too. We are so grateful for it.
Staff service at TS Suites Seminyak is definitely the ultimate best a guess could ever ask for.
Well done and keep up the excellent work.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NugieNugroho, General Manager at TS Suites Leisure Seminyak Bali, responded to this review, May 12, 2014
Dear Fiona,

Warmest greetings from TS Suites Leisure Bali,
We do trust this email find you well..

Thank you very much for choosing us as your preferred accommodation while stayed in Bali and spared your time to gave your sincere complimentary on Trip Advisor.

It was an honor to served you and your boyfriend to gave the best experienced of your holiday at TS Suites Leisure Bali and it will be tremendous to have you again here at your convenience time.

Should you need any assistance in the future, please do not hesitate to contact us directly.

Thank you for your kind assistance.

Best regards,


TS Suites Leisure Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TS Suites Leisure Seminyak Bali

Address: Jalan Nakula No. 18, Seminyak, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#27 Spa Hotel in Seminyak
#30 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — TS Suites Leisure Seminyak Bali 5*
Number of rooms: 155
Official Description (provided by the hotel):
TS Suites Leisure Seminyak Bali is a dash of hip and a whole lot of sophistication – TS SuitesLeisure Seminyak Bali offers a totally fresh contemporary lifestyle right in the heart of Seminyak’strendy district on the main street of Jalan Nakula. 5 minutes’ walk from Seminyak shoppingdistrict, 15-minutes walk from Double Six Beach while Ngurah Rai International Airport is a 15minutes drive away ... more   less 
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TS Suites Leisure Seminyak Bali

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