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“A tranquil oasis” 5 of 5 stars
Review of Uma Sapna

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Uma Sapna
4.0 of 5 Resort   |   Jl Drupadi No 20xx Basangkasa, Seminyak, Bali 80361, Indonesia   |  
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Ranked #23 of 104 Hotels in Seminyak
Perth
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“A tranquil oasis”
5 of 5 stars Reviewed August 18, 2014

A beautiful tranquil oasis in amongst the chaos that is Bali. The perfect place for a rest after walking the streets of seminyak. We had an executive pool villa. The pool is lovely with infinity edge. Breakfast is served in your own villa at a table by the pool. The rooms are spacious and modern- not decorated in standard Balinese decor but tasteful and comfortable all the same. The bathroom is huge with a large bath and a huge separate shower, also double basins. The staff are very friendly and helpful. I recommend organizing airport transfer through the villa as it saves waiting in a long line for a taxi at the airport. Costs approx $20 AU which is a little more than normal taxi but the driver is waiting with name on sign board and he has cold towels and cold water waiting for you in the car. All round, a fantastic place to stay. We will definitely return.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umasapna, Management & Staff at Uma Sapna, responded to this review, August 31, 2014
Dear LeeBee66,

On behalf of the entire Uma Sapna staff we would like to thank you for staying with us as well as taking the time to write a report on TripAdvisor and recommend our Villa's to other people.

We are happy to read that you find our pick services is worth and staff friendly and very accommodating. And are delighted to see that you enjoyed your time in Bali with us.

We hope to welcome you again at Uma Sapna.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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591 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Mumbai
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 18, 2014

First trip to Bali! I & my wife decided to split our 6 night stay(not enough!!!) in Bali at two locations. Our latter 3 night stay was in Seminyak. A Bali visit is incomplete without staying in a pool villa. After doing a lot of research on Tripadvisor & going through various hotels/specialty accommodation options in Seminyak, I finalised on Uma Sapna.

Uma Sapna is a 20 pool villa property. They have spa pool villas, regular pool villas, executive villas & deluxe pool villas. Our first option was an executive pool villa but since they were unavailable for our dates we decided on a pool villa. We booked through hotels.com (Our rate was approx 210 US Dollars per night incl. tax and breakfast). Closer to our travel dates, an executive villa become available for our dates. We contacted the hotel for the possible upgrade on accommodation. Lia at Uma Sapna got in touch with us & immediately confirmed the upgrade at an extra charge of 20 US Dollars per night. She was extremely prompt in replying to our emails. A great start indeed!

We checked in on 14th August 2014. We arrived at 1:15 pm and were immediately allotted the room (Check in time is 2 pm.) To our surprise, we were upgraded to a deluxe villa. At check in, an Uma Sapna executive showed us our room and very patiently explained details about the property. We were even provided a 15 minute complementary spa session each.

Our deluxe villa was named Villa Natuna, The villa was in a great condition. The king size bedroom and the bathroom were one unit and didn't have a clear demarcation (though the w/c and shower units had glass doors). The room had a 26 inch LCD along with a Samsung DVD player. We could rent dvd's from the reception. THE LG air condition was powerful and made our stay comfortable. The bathroom had a double wash basin and the bath tub is huge. Other amenities include hair dryer, bath and pool towels, safe, etc.

The villa has a huge outdoor section. Well maintained lawns with 2 sun beds, couple of couches with a small table, a dining table with 4 chairs, a kitchen sink, a medium size refrigerator, a cold/hot water dispenser, and a tea/coffee kettle. The refrigerator is stocked with soft drinks/beers/water and the prices are competitively priced to what one gets in a super market. The best part of the villa is the outdoor pool. The deluxe villas have the biggest pools which are very well maintained and cleaned regularly. Post sunset the outdoor section does draw its share of insects but the hotel carries out regular fogging.

The hotel has an in house art gallery and a spa. The in house restaurants is under construction. Room service menu options were decent and service is till 10:30 pm. Breakfast is served at the villa (served till 11 am). A form showing options for breakfast needs to be filled every day. They have western/Indonesian/vegetarian options. A long stay would make the breakfast repetitive.

My wife used the complementary spa coupons and she had a great time. The hotel were co-operative in allowing an outside spa company to visit our villa.

Location of the property is fantastic. It is 300 meters from the main Seminyak shopping/restaurant street.

Staff were courteous and service was very good.

Some minor issues which we thought can be improved- An adjoining building was under construction next to our villa. Our outdoor section of the villa was partly visible from the building which made me uncomfortable at times. We would have preferred if we had complete privacy.The entry lane to the hotel can get dark at night. Some additional lights would be handy. My wife thought the hair dryer was very weak and didn't serve its purpose. We asked for Tabasco at breakfast but they didn't have any.

Overall a great stay. We would definitely consider staying at Uma Sapna when we return to Bali.

Room Tip: Opt for an executive or deluxe villa!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umasapna, Management & Staff at Uma Sapna, responded to this review, August 31, 2014
Dear Rahul C,

In behalf of the whole staff of Uma Sapna we would like to thank you for your stay in our villa's. Also we are honored to see that you took the time to write a review about your stay with us and reccommending us to other ResidentAdvisor users.

We are looking forward to welcoming you in paradise again in the near future.
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

Excellent Location, great staff, food and service first class.. Have stayed at a few very nice Villas in Seminyak, none representing as good value as these will definately return to Uma Villas again and again

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umasapna, Management & Staff at Uma Sapna, responded to this review, August 12, 2014
Dear Simon M,

We are happy to read that you enjoyed your stay with us so much!

We would like to thank you for taking the time to write a review about our villa's and recommending us to other TripAdvisor users. We will be looking forward to your next visit and to welcome you again at Uma Sapna.

Uma Sapna Villa
Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burntisland, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed with Uma Sapna for two weeks and the whole time we were there it was the most amazing experience I have ever experienced. The complex was spotless, the staff literally couldn't help you enough, the food was delightful and we even got a free upgrade when my wife jokingly commented that there wasn't enough sun in our garden. Since our return a year ago all we talk about is when we will go back. It truly was magical, thank you so much.

Room Tip: Any room would be amazing I believe, the rooms with the bigger pools are worth the little bit extra.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umasapna, Management & Staff at Uma Sapna, responded to this review, August 12, 2014
Dear 1979Ian,

On behalf of the whole team of Uma Sapna I would like to thank you for taking your time to write a review and i am happy to read you think that Uma Sapna is probably the best choice to stay in Bali.

We look forward to welcoming you in the near future

Uma Sapna Villa
Management & Staff
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Chittaway Bay, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 9, 2014

Everything for our stay was great. Staff were amazing, room was incredible and everything flowed very nicely. Very clean and bright rooms, bathroom is beautiful. To sit around our private pool was a great way to relax. Breakfest was fantastic, free 15min massage, room service worked a treat! Highly recommend this place to all our friends. Cannot fault one bit.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umasapna, Management & Staff at Uma Sapna, responded to this review, August 12, 2014
Dear Getoffthefrigencouch,

First of all I want to thank you for taking the time to write a review about your stay with us. It is also good to read that you aknowledge the hard work and passion our staff puts in their job to keep the villa´s as clean and comfortable as possible for our guests. We hope you enjoyed your stay in Indonesia and especially with us.

On behalf of the whole Uma Sapna team i would like to thank you for your stay with us and we look forward to welcoming you again.

Uma Sapna Villa
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 9, 2014

Our party consisted of my 2 sons and I and their Godmother. We stayed in a 2 bedroom villa for 10 nights.

Our villa was fantastic with it's own private pool and gardens. Each bedroom had its own fill sized ensuite with the most enormous bath I have ever seen. The bedrooms were very spacious, had king sized beds, ample cupboards and storage and air conditioning. Breakfast was included each day.

The meals, kitchenette and living areas were outside under a huge roofed tiled area over looking the pool and gardens.

The service we received was brilliant.....so friendly, warm and unintrusive.

We ate out most nights as we were not far from "Eat Stret", but we did order in a few times and it was pretty delicious.

My children were quite young at the time and we're still learning to swim so a pool fence was provided for us.

Uma Sapna is an amazing place to stay....your own little haven amongst the hustle and bustle.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umasapna, Management & Staff at Uma Sapna, responded to this review, August 12, 2014
Dear Melandfam,

We are happy to read that you enjoyed your stay with Uma Sapna and feel like Uma Sapna is your own little haven amongst the hustle and bustle of Seminyak. Also we are happy you noticed that the service you received was brilliant, friendly, warm and un-intrusive.

We hope you enjoyed your stay at Bali and especially at our villa.

We are looking forward to welcoming you in paradise again in the near future.

Uma Sapna Villa
Management & Staff
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Shanghai, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 5, 2014

We booked a room with a private pool. It's a good-sized pool. The decor is minimalist. The bathroom is spacious, with a separate shower room. Lots of clear glass, very little privacy between the bedroom and the bathroom. So it's more designed for couples.

Because there's so much glass, the room is very bright. It's good during the day, but I was a little paranoid with privacy of our room, as the back wall of our bathroom is also made of glass. there's a concrete wall behind it, but it's lower than the glass wall, so there's about 50cm of glass window space with no blinds over it, through which you can see two storey houses behind the hotel. I kept thinking: If I can see inside their window, they can see inside my window too.

Another thing that we don't like is: the table and chairs are outside. So you eat breakfast outside, in the heat. And if you order room service for dinner, there will be a lot of mosquitos.

To sum it up, it was an okay stay.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umasapna, Management & Staff at Uma Sapna, responded to this review, August 5, 2014
Dear H L,

In behalf of the whole staff of Uma Sapna we would like to thank you for your stay in our villa's. Also we are honored to see that you took the time to write a review about your stay with us and reccommending us to other ResidentAdvisor users.

In the other hand, we feel sorry of your paranoid with privacy of our room as many of glass wall designed in the villa. Our architects are well aware of the importance of privacy for our guests and we have held a previous study that privacy in our villa is very safe and guaranteed and there is no possibility that people outside the villa can see our guest activity inside the villa. We also ensure that the other buildings located around the villa will not be able to see our guests directly (which have also been demonstrated by direct experiment) and therefore we can assure that the privacy of all our guests is very safe and nothing to worry about .

I would like to thank you for taking the time to write a review about your stay with us and we all look very much forward in to welcoming you again in the near future.

Uma Sapna Villa
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Uma Sapna

Address: Jl Drupadi No 20xx Basangkasa, Seminyak, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Seminyak
#9 On the Beach Hotel in Seminyak
#15 Romantic Hotel in Seminyak
#21 Spa Hotel in Seminyak
#23 Family Hotel in Seminyak
#23 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Uma Sapna 4*
Number of rooms: 26
Official Description (provided by the hotel):
Experience privacy and luxury, "just the way you like it" at the Uma Sapna, a private villa complex inspired by contemporary design, is a reflection of Bali's creative essence. The resort is situated in a residential environment in the heart of Bali's upscale Seminyak village. Featuring 24 one bedroom and 2 two bedrooms villas, scattered over the property, each protected for privacy. Shopping and international dining are within five minutes walking distance. Uma Sapna boasts all the expected comforts and services you will find in a five-star resort. Private dining can be enjoyed in your own villa. The Uma Sapna Spa offers a luxurious full-service massage and body therapy in any of our three spa treatment rooms or in the privacy of your villa. ... more   less 
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Also Known As:
Uma Sapna Seminyak
Uma Sapna Hotel Seminyak
Uma Sapna Bali/Seminyak

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