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The Royal Beach Seminyak Bali - MGallery Collection
5.0 of 5 Hotel   |   Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)   |  
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Ranked #37 of 115 Hotels in Seminyak
Adelaide, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“A Favourite”
4 of 5 stars Reviewed July 17, 2014

We have stayed at this hotel a number of times and have always found it to be good.
The pool area is great and when we travel usually in March not too crowded. It has spacious rooms and my only criticism is that they do need some work and we have seen them deteriorate from when this hotel was given the status of a Novotel to currently being a MGallery. The rooms are also quite expensive in comparison to other hotels in the area which I beleive is based on its previous reputation rather than what it is today.
It is located in a good area with access to the beach and a number of cheap restaurants within walking distance plus it is close to Kuta and the up market area of Seminyak to make getting to those places easy.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyalTeam, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, July 20, 2014
Dear Royal Guest,
Thank you very much for taking the time to share your experience with us.

It's always a pleasure to receive constructive comments. I am glad to inform you that we have an upcoming refreshment program to maintain our standards.

therefore, we hope that you will give an other opportunity to show you our hospitality signature for which we are well known.

Once again thank you for taking the time to review us and we are looking forward to welcoming you back in the near future.

Sincerely,
Camille Ringeard
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,643 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Thirroul
1 review
5 of 5 stars Reviewed July 17, 2014

I stayed in this hotel for 12 days in June for the 2nd time in a villa. From the time you are greeted at check in until your departure you are treated like royalty. There was a mix up with our villa on arrival but thanks to the wonderful professional Ong it was sorted out in no time and we had a wonderful stay. All the staff right down to the gardeners were exceptional so friendly and always with those beautiful Balinese smiles on their faces.
Sure there are a few little things around the rooms that you could nitpick about but the rooms are incredibly clean, the gardens beautiful, cocktails on the beach great room service just a really tranquil environment. So to everyone at the resort thank you so much we will be back in September to do it all again

Bron Reeves

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyalTeam, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, July 17, 2014
Dear Royal Guest,
Thank you very much for your kind words further to your stay in one of our Exclusive Villa.

Nothing more pleasant than hearing our guests enjoyed our service, facilities and fabulous staff who take great pride in providing you day after day a bespoke experience.

Once again thank you and on behalf of the whole team, we are looking forward to welcoming you back in September.

Sincerely,
Camille Ringeard
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2014

This is our 3rd stay at the Royal Beach and our family love it and would not stay anywhere else, great location with the beach and all what Seminyak has too offer. The rooms are fantastic for our family.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyalTeam, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, July 16, 2014
Dear Royal Guest,
Thank you very much for choosing once again the Royal Beach Seminyak Bali for your valuable holiday in family.
Nothing better than knowing our Royal guests especially our Royal repeaters had a memorable time with us.

Once again thank you for taking the time to review us.
We are looking forward to welcoming you back in the near future.

Sincerely,
Camille Ringeard
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
58 reviews 58 reviews
55 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 14, 2014

everything is perfect her. perfect location, perfect room, spacious, clean, comfort till any detail (even the pillow & bolster quality is goooooodddd). They have 2 pool, private beach, jogging track, and everything.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyalTeam, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, July 16, 2014
Dear Royal Guest,
Thank you very much for taking the time to share your experience with us.
We are delighted to read your kind words that I will immediately share with our team.

Once again thank you for taking the time to review us and we are looking forward to welcoming you back in the near future.

Sincerely,
Camille Ringeard
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 13, 2014

Staff are wonderful and rate them 10 out of 10.

But - this hotel / resort promises a lot and falls short.

Two rooms booked 40+ days previously, and confirmed by Accor 4 days before arrival were stuffed up, with the double/twin-bed room unavailable till 6pm on arrival.

Accor Silver membership was useless as upgrade could not work on re-located rooms, which were in a dismal section of the resort.

The wi-fi coverage is woeful as you move out further from the lobby area. Dropouts are incessant and speeds are ridiculous bad for this supposedly up-market resort. Had to finally have a modem installed in my room.

Nothing much happens around the place and facilities are poly used. Vast unused rooms and events areas, where cover bands and other events and entertainment could easily be organised.

Staff 10/10; Accor Management 0/10.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyalTeam, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, July 15, 2014
Dear Royal Guest,
Thank you for taking the time to review the hotel further to your recent stay with us.
I am sincerely sorry to hear your experience didn't meet your expectation.
At MGallery we strive to provide a superior service to every guest; therefore your feedback is important for us.
Please allow me to review the fact: Due to the rooms were not ready upon arrival, our team immediately offers you another accommodation; however since you required closed rooms we couldn't accommodate you straight away. Looking at the situation, our team proposed you to keep your luggage until the room ready, informed you that all the facilities where at your disposal and offers you sunset cocktails in order to express our apologies and compensate the trouble.
Please rest assured that there is nothing more annoying that knowing our guests didn't leave the resort with a memorable feeling as most of them do.
I have expressed your disappointment to the team for their awareness and to prevent any occurrence in the future.

On behalf of the whole team and management, I would like once again to apologize for the inconvenience caused. We truly hope that you will give us another opportunity to show you the hospitality signature for which we are known.

Sincerely,
Camille Ringeard
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 13, 2014

I was looking for a beach front property in Seminyak that would allow my family to transition from the ocean to the resort easily. This hotel definitely met our requirement allowing my wife and me to rest while our kids had a relative a fun time at the resort pool & beach area. Please be aware that the ocean has strong rip so be sure your kids can handle such environment if you are going to leave them on their own.

Breakfast was very good with ample selection of European and Asian food. The hotel is set up to have the feel of a Balinese village; intimate and beautiful.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheRoyalTeam, Marketing Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, July 14, 2014
Dear Royal Guest,
Thank you very much for your kind words further to your recent stay with your family in one of our Exclusive two bedroom Villa.

Nothing more pleasant than hearing our guests enjoyed our service, facilities and fabulous staff who take great pride in providing you day after day a bespoke experience.

Once again thank you and on behalf of the whole team, we are looking forward to welcoming you back in the near future.

Sincerely,
Camille Ringeard
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Seminyak
#14 On the Beach Hotel in Seminyak
#23 Romantic Hotel in Seminyak
#23 Family Hotel in Seminyak
#30 Spa Hotel in Seminyak
#34 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Royal Beach Seminyak Bali - MGallery Collection 5*
Number of rooms: 142
Official Description (provided by the hotel):
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay. ... more   less 
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Also Known As:
The Royal Beach Seminyak Bali Hotel Seminyak
Sofitel Hotel Seminyak Bali
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection

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