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All 73 Seminyak hotels

The Royal Beach Seminyak Bali - MGallery Collection: Traveler Reviews

4.5 of 5
Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
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The Royal Beach Seminyak Bali - MGallery Collection
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Ranked #29 of 73 hotels in Seminyak
Most recent review
5 of 5 stars Reviewed January 29, 2013
Tara P Perth, Australia
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899 reviews from our community

Traveler rating
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    95
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Families
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Couples
461
 
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47
 
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Perth, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2013

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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Ask Tara P about The Royal Beach Seminyak Bali - MGallery Collection
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
January 29, 2013
Dear Royal Guest,

Thank you very much for your kind words and taking the time to post such a nice and detailed comment on TripAdvisor. We are thrilled to read that you enjoyed your holiday in our exclusive Garden Suite.

Memorable experiences are what we strive to provide day after day to our Royal guests, especially to our Royal repeaters and especially to our Royal Repeaters; so your compliments are always welcomed.

I will share your comment with the staff and I am sure that your review will motivate them even more to continuously improving our services.

On behalf of the whole team I would like to thank you again for choosing once more our resort for your holiday in Bali.

We are looking forward to making your next visit even more pleasant than the previous ones.

Sincerely,

Camille Ringeard
Marketing Coordinator
The Royal Beach Seminyak Bali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
San Francisco, California
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Ideal place in seminyak”
4 of 5 stars Reviewed January 28, 2013

Stayed just a few nights, and enjoyed the spacious room.
Long corridors make you realize how big this place is and some areas need a bit of maintenance, on the other hand, it has the typical balinese hotel look.

Room is big and with quality furnishing.. great bed!
The balcony is a bit small, which makes it usable only for smokers.

Pool area is good and never felt crowded, they also have some beach chairs near the beach area, but not really in the beach, which is a shame.
I live in bali and used it as an escape from our normal life and enjoy seminyak, which we never go to.

would love to go back if they offer better rates for locals.

Room Tip: Beach is volcanis black sand, so dont expect the tropical white sand beach area
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
January 29, 2013
Dear Royal Guest,

First of all, I would like to thank you for taking the time to share your experience with us on Tripadvisor. It's always a pleasure to know that our Royal Guests enjoyed their time with us.

Regarding to your comment on the need of maintenance for some hotel areas, I am pleased to inform you that we will have a refreshment project to maintain our standards for which we are know around the world.
Indeed, I have noted as well your comment in regards to the chairs on the beach, nevertheless as the famous Seminyak beach doesn't belong to us, we are unfortunately not able to set up our sunbeds directly on the sand.

Again, thank you for sharing your experience with us and It will be a pleasure to welcome you back in the near future.

Yours sincerely,

Camille Ringeard
Marketing Coordinator
The Royal Beach Seminyak Bali
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bali
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Happy holiday”
4 of 5 stars Reviewed January 26, 2013

Relaxing wonderful beachfront resort. The rooms are a decent walk from beach, restaurant bar, etc but pack a bag so you don't have to keep going back and forth. Room large and clean. Bathroom great. We were upgraded to a Deluxe room. The villas close to the beach looked great. Breakfast was better than average and cocktails were great. Service was very good and they really did make you feel special.
Close to Gado Gado for the best dinner. Pool was very nice but I struggle every holiday with lack of beach chairs and the drama of pool towels and taking a towel out of the resort onto the beach.
Overall great location for a couple but families really should stay in Legian where you are closer to the action.

Room Tip: The villas on the beach look great if you can afford it.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
January 29, 2013
Dear Royal Guest,

Thank you for taking the time to share your thoughts regarding your recent stay with us.We are thrilled to hear that you enjoyed your holiday in on of our Deluxe Room.

Concerning the towels incidence, I am deeply for the inconvenience caused. Please accept my sincerest apologies and let me clarify the situation. Unfortunately, too many towels disappeared the last months; therefore we had to take measures to avoid any occurrence in the future. Thank you for your kind understanding.

We hope to have the pleasure of welcoming you back soon, so that we may provide you even more memorable moments with us.

Camille Ringeard
Marketing Coordinator
The Royal Beach Seminyak Bali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 26, 2013

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
January 28, 2013
Dear Royal guest,

First of all, thank you very much for your valuable feedback and my apologies regarding your inconveniences experienced during your stay with us.
I am really sorry to hear about your last moment matter, please rest assured that I will share your comment with the concerned team to avoid any mistake in the future.
Moreover, with reference to the bed matress, I have immediately informed the head of department concerned for her awareness and follow up.
One more time, thank you for your constructive review and I hope that we will have the opportunity to serve you again in the near future as at MGallery we strive to make each guest's experience a unique ones.

Sincerely

Camille Ringeard
Marketing Coordinator
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Perth, Australia
Top Contributor
55 reviews 55 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
34 helpful votes 34 helpful votes
“Very nice but typical big Bali Hotel.”
4 of 5 stars Reviewed January 25, 2013

It would have been a good 8 minute walk from the lobby to our room and we are fit!.This place is huge.It ticks all the boxes and does everything well.Would be great for a big family but its just another big Bali mega Hotel.If this is what your after then you wont be dissapointed.Rooms are clean and purposeful but have that musty smell.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Our_USA_trip about The Royal Beach Seminyak Bali - MGallery Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Marketing Coordinator at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
January 28, 2013
Dear Royal Guest,

Thank you very much for taking the time to share your experience with us. We are happy that you enjoyed the overall services during your stay with us.

We have also noted your comments regarding the smell of your room and we would like to express our sincerest apologies.

Please rest assured that we are taking your remarks into high account. At MGallery we strive to provide a superior service experience for every customer; therefore your comments are important for us.

On the behalf of the management, we are happily looking forward to welcoming you back to the resort for another memorable experience.

Sincerely,

Camille Ringeard
Marketing Coordinator
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Also Known As:
The Royal Beach Seminyak Bali Hotel Seminyak
The Royal Beach Seminyak Bali Hotel
Sofitel Hotel Seminyak Bali
Sofitel Seminyak
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection
Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotels in Seminyak
#13 Family Hotels in Seminyak
#23 Luxury Hotels in Seminyak
#27 Romantic Hotels in Seminyak
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay. ... more   less 
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