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“Needs some maintenance” 4 of 5 stars
Review of The Royal Beach Seminyak Bali - MGallery Collection

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The Royal Beach Seminyak Bali - MGallery Collection
5.0 of 5 Hotel   |   Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)   |  
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Ranked #34 of 104 Hotels in Seminyak
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1,443 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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  • French first
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conjola
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 17, 2012

Stayed here for three nights in a Grande Deluxe room. This hotel has lovely gardens and a wonderful beachfront position. Breakfast is fantastic. There are two pool areas and whilst the beachfront pool is very popular, we preferred the quieter garden pool, still big enough for a few laps each morning and much quieter during the day. The villas looked wonderful! I commend the hotel policy of not allowing people to reserve their daybeds by leaving towels etc on them early in the morning, well done to management!
Now on the down side! The hotel is in the higher price range and therefore guests expect a certain standard of room. Our room number was 177, whilst the room is quite large and the bathroom is marble, the overall finish in this room is fairly ordinary. Sink was coming away from surround and the decor was nothing short of drab, a good shot of color and some art work on the naked walls would make a huge difference and create a much nicer ambience. Perhaps we just got unlucky and were allocated an older room which had not been recently renovated, but for the price the standard of room was a let down. The management need to review this particular room/s( Grande Deluxe) as we believe an update to the decor and presentation is required to warrant the higher price tag asked by the MGallery Collection.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, November 19, 2012
Dear Royal Guest,

Thank you for choosing to stay with us at The Royal Beach Seminyak Bali, and I am delighted that you enjoyed our pools, garden and all services.

We are currently working on plans for improvements to the hotel that will address some of the points you have mentioned. Following that, I have immediately reported your comment to the Head of Department concerned for her awareness and further action to prevent any occurrence in the future.

At MGallery our aim is to always exceed our guests’ expectations, and therefore your comment is very essential for us.

I very much hope to have the opportunity to welcome you back shortly, and in this respect please do not hesitate to contact me directly in order that I can personally oversee your arrangements to ensure a wonderful visit.

Thank you for taking the time to write about your stay with us and we shall look forward to welcoming you on your return.

Yours sincerely,

Hendrika Monalisa
Public Relations Manager
The Royal Beach Seminyak Bali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 15, 2012

I have stayed at the Royal Beach 3 times now.

This hotel is stunning. The grounds are beautiful, the rooms are luxurious, clean and large, the staff are very friendly and helpful, the pool is amazing. This is my favourite hotel to stay in in Bali and I have stayed in 7 different hotels across the area.

I stayed at the Royal Beach one year over christmas and there was a small incident in the room that made me want to change I called the front desk (it was 1am) two staff members came up to the room, tried to resolve the issue, however I was still not settled. They upgraded my entire family to a two bedroom villa with private pool and moved all of our bags at 1:00am to the villa and we stayed their for the reminder of the trip at no extra cost. Just generally great service without an attitude.

The breakfast is second to none, variety for even the pickiest eaters. I would stay here over any hotel in Seminyak - and I am going back in February and can't wait! The location is PERFECT - a short walk up the road brings you to great shops/restaurants, it's right on the beach and not to far from Kuta/Legian when you want a bit more action.

Thank you for keeping your standards so high Royal Beach. Bravo.

Have traveled with friend/family/ and as a couple

Room Tip: Any of the rooms are fantastic.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, November 19, 2012
Dear Royal Guest,

Thank you very much for sharing your great experience with us. It has been a pleasure to receive a pleasant compliment.

We are very pleased that you enjoyed the facilities and the overall services that we had offered during your stay with us.

We shall look forward to welcoming you on your return at The Royal Beach Seminyak Bali.

Yours sincerely,

Hendrika Monalisa
Public Relations Manager
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 14, 2012

I stayed at Royal Beach for one night prior to moving to a Villa on my first trip to Bali. Although the Villa was amazing, this hotel is an amazing location. Right on the beach & close to great rest/bars & shopping. The pool area right in the beach is stunning. I stayed in a lovely deluxe room, friends had a villa at the front of the villa which was beautiful. Would definitely stay here again.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review, November 19, 2012
Dear Royal Guest,

I am delighted that you chose to stay with us and it is wonderful news that you enjoyed your visit.

Thank you very much for your kind comments about the service, and I am glad you enjoyed all facilities at The Royal Beach Seminyak.

Thank you again, and I look forward to welcoming you back to The Royal Beach Seminyak Bali soon.

Yours sincerely,

Hendrika Monalisa
Public Relations Manager
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Seminyak
#12 On the Beach Hotel in Seminyak
#23 Family Hotel in Seminyak
#24 Romantic Hotel in Seminyak
#29 Spa Hotel in Seminyak
#32 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Royal Beach Seminyak Bali - MGallery Collection 5*
Number of rooms: 142
Official Description (provided by the hotel):
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay. ... more   less 
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Also Known As:
The Royal Beach Seminyak Bali Hotel Seminyak
Sofitel Hotel Seminyak Bali
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection

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