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The Royal Beach Seminyak Bali - MGallery Collection: Traveler Reviews

4.5 of 5
Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
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The Royal Beach Seminyak Bali - MGallery Collection
Ranked #27 of 73 hotels in Seminyak
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857 reviews from our community

Traveler rating
    433
    302
    91
    22
    9
See reviews for
Families
200
 
Couples
438
 
Solo
47
 
Business
6
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
conjola
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“lovely beachfront position”
3 of 5 stars Reviewed November 17, 2012

Stayed here for three nights in a Grande Deluxe room. This hotel has lovely gardens and a wonderful beachfront position. Breakfast is fantastic. There are two pool areas and whilst the beachfront pool is very popular, we preferred the quieter garden pool, still big enough for a few laps each morning and much quieter during the day. The villas looked wonderful! I commend the hotel policy of not allowing people to reserve their daybeds by leaving towels etc on them early in the morning, well done to management!
Now on the down side! The hotel is in the higher price range and therefore guests expect a certain standard of room. Our room number was 177, whilst the room is quite large and the bathroom is marble, the overall finish in this room is fairly ordinary. Sink was coming away from surround and the decor was nothing short of drab, a good shot of color and some art work on the naked walls would make a huge difference and create a much nicer ambience. Perhaps we just got unlucky and were allocated an older room which had not been recently renovated, but for the price the standard of room was a let down. The management need to review this particular room/s( Grande Deluxe) as we believe an update to the decor and presentation is required to warrant the higher price tag asked by the MGallery Collection.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask kidgeeridge about The Royal Beach Seminyak Bali - MGallery Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
November 19, 2012
Dear Royal Guest,

Thank you for choosing to stay with us at The Royal Beach Seminyak Bali, and I am delighted that you enjoyed our pools, garden and all services.

We are currently working on plans for improvements to the hotel that will address some of the points you have mentioned. Following that, I have immediately reported your comment to the Head of Department concerned for her awareness and further action to prevent any occurrence in the future.

At MGallery our aim is to always exceed our guests’ expectations, and therefore your comment is very essential for us.

I very much hope to have the opportunity to welcome you back shortly, and in this respect please do not hesitate to contact me directly in order that I can personally oversee your arrangements to ensure a wonderful visit.

Thank you for taking the time to write about your stay with us and we shall look forward to welcoming you on your return.

Yours sincerely,

Hendrika Monalisa
Public Relations Manager
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 16, 2012

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask Motlot about The Royal Beach Seminyak Bali - MGallery Collection
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
November 19, 2012
Dear Royal Guest,

Thank you for choosing to stay with us at The Royal Beach Seminyak Bali, and I am delighted that you enjoyed our services.

I very much hope to have the opportunity to welcome you back very soon, and in this respect please do not hesitate to contact me directly in order that I can personally oversee your arrangements to ensure a wonderful visit.

Thank you for taking the time to write about your stay with us. Your feedback is very much appreciated.

Yours sincerely,

Hendrika Monalisa
Public Relations Manager
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Mataram
2 reviews
3 of 5 stars Reviewed November 15, 2012

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask Moseslombok about The Royal Beach Seminyak Bali - MGallery Collection
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed November 15, 2012

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask FromDownUnder2010 about The Royal Beach Seminyak Bali - MGallery Collection
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
November 19, 2012
Dear Royal Guest,

Thank you very much for your incredibly positive review and we are delighted that you enjoyed your stay with us, especially the service, and also I shall pass on your kind comments to my team.

It is also wonderful that you enjoyed our restaurants, the pool and the gardens.

We are looking forward to welcoming you back in the resort in the near future.

Yours sincerely,

Hendrika Monalisa
Public Relations Manager
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Perth, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Amazing hotel in a perfect location”
5 of 5 stars Reviewed November 15, 2012

I have stayed at the Royal Beach 3 times now.

This hotel is stunning. The grounds are beautiful, the rooms are luxurious, clean and large, the staff are very friendly and helpful, the pool is amazing. This is my favourite hotel to stay in in Bali and I have stayed in 7 different hotels across the area.

I stayed at the Royal Beach one year over christmas and there was a small incident in the room that made me want to change I called the front desk (it was 1am) two staff members came up to the room, tried to resolve the issue, however I was still not settled. They upgraded my entire family to a two bedroom villa with private pool and moved all of our bags at 1:00am to the villa and we stayed their for the reminder of the trip at no extra cost. Just generally great service without an attitude.

The breakfast is second to none, variety for even the pickiest eaters. I would stay here over any hotel in Seminyak - and I am going back in February and can't wait! The location is PERFECT - a short walk up the road brings you to great shops/restaurants, it's right on the beach and not to far from Kuta/Legian when you want a bit more action.

Thank you for keeping your standards so high Royal Beach. Bravo.

Have traveled with friend/family/ and as a couple

Room Tip: Any of the rooms are fantastic.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by BGWtraveller for Seminyak
Ask BGWtraveller about The Royal Beach Seminyak Bali - MGallery Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Public Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this review
November 19, 2012
Dear Royal Guest,

Thank you very much for sharing your great experience with us. It has been a pleasure to receive a pleasant compliment.

We are very pleased that you enjoyed the facilities and the overall services that we had offered during your stay with us.

We shall look forward to welcoming you on your return at The Royal Beach Seminyak Bali.

Yours sincerely,

Hendrika Monalisa
Public Relations Manager
The Royal Beach Seminyak Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Also Known As:
The Royal Beach Seminyak Bali Hotel
The Royal Beach Seminyak Bali Hotel Seminyak
Sofitel Hotel Seminyak Bali
Sofitel Seminyak
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection
Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak, Bali 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotels in Seminyak
#13 Family Hotels in Seminyak
#23 Luxury Hotels in Seminyak
#28 Romantic Hotels in Seminyak
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay. ... more   less 
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The Royal Beach Seminyak Bali - MGallery Collection
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