I had a 4d3n stay at Hu'u villa, it is a totally serene and nice pool villa. I left my wallet and cash in the safe without realising I left them behind. The hotel staff who found my belonging immediately emailed me. However it was too late as I was about to board the plane. They were kind enough to find out about the courier service and ready to return to me. And so happen my friend was there in Bali and willing to collect on my behalf. The staffs were totally professional in handling the handover and I received everything without a single cent/ doc missing. I am really glad about their service. What more can you ask for when choosing a stay for your vacation? You can totally trust the staffs from Hu'u Villa!