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“Fantastic Experience (:” 5 of 5 stars
Review of Vasanti Seminyak Resort

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Vasanti Seminyak Resort
4.0 of 5 Hotel   |   Jalan Petitenget Gg. Cendrawasih no. 99DS, Seminyak, Bali 80361, Indonesia (Formerly The Alana Vasanti - Seminyak)   |  
Hotel amenities
Ranked #41 of 115 Hotels in Seminyak
1 review
3 helpful votes 3 helpful votes
“Fantastic Experience (:”
5 of 5 stars Reviewed July 15, 2014

We stayed at Vasanti for 9 nights and thoroughly enjoyed every one of them. We left the airport 2 hours later than scheduled (2am) and the arranged Vasanti transfer was still there waiting for us patiently.

Every single one of the staff we encountered were extremely friendly and helpful. The breakfast buffet every morning was delicious (minus the filter coffee - BYO).

Our room was spacious and was designed in a contemporary manner. There was a small problem of crickets in our room (approx 1 every 2 days) that we had to remove. We also had a strong (free) wifi connection intermittently.

Hanging out by the pool bar was a fantastic experience - the staff were incredibly helpful and skilful at making delicious mojitos (2 for 1 @ happy hour ^_^V).

The free shuttle bus that went through Seminyak and close to Kuta was very convenient for us. Failing that, the taxi service from the hotel was very efficient and cheap.

We got massages at the resort's spa that were very relaxing and rejuvenating.

Will definitely be going back and would highly recommend this resort for anyone visiting Bali looking for a peaceful retreat with friendly faces and a beautiful pool.

Room Tip: junior suite garden view was very quiet.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, General Manager at Vasanti Seminyak Resort, responded to this review, July 16, 2014
Dear Nick M,

Thank you for your recent review and great to understand that you really enjoy your long stay with us.

I have shared your great words to my team at Vasanti. As you said, we always strive to give our valuable guest what we called peaceful retreat and even more than you could mention. I am very grateful to read your credit for our staff which means they have succeed in serving guest up to our standard.

We wish we could extend our personalize service in the future again, and hopefully next time you could stay again to explore more on what Vasanti’s has to offer, me and my team will be at your service.

Warm regards,


Goya A. Mahmud
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2014

The resort was small, but perfect for our families (five families were travelling together) as it really felt like our own private little retreat. Our kids all aged between 4 and 8 enjoyed wandering the small grounds in which we felt totally safe as there was really nowhere for them to get lost or escape!
The breakfast area had a long communal table which was perfect for us all to sit together.
The pool area has beanbags and day beds and a beautiful grassed area which is lovely for lazing around.
All the staff were very attentive and most had good English skills. I recommend the friendly service of Dewa and Dewi as well as Yulia.

We stayed in a Vasanti Suite which was wonderfully spacious and perfect for our family of four. The kids enjoyed having their nightly bath in the Jacuzzi on the verandah. The air conditioning was wonderfully chilled.

The breakfast buffet was quite simple...just the basics were provided for Western style breakfast, and many choices for Asian style. The breakfast buffet did not come with the massive amount of choices you get in the larger resorts.

Poolside menu - it is quite a small menu so after 11 days we were quite bored of choosing the same things over and over. The pizzas are great, and the fish and chips. For room service the bolognaise was one of the best we've ever had.

Drawbacks:
A very small menu in the restaurant. Not many people ate in the restaurant, and we think more would eat there if more choices were provided and the quality of the restaurant food was ramped up a little.
No drawers in the room.
Not enough coat hangers in the wardrobes.
No kids club / no kids activities
No daily program of events or activities eg no daily exercise classes, no craft activities for the kids, no lessons on how to husk a coconut or make a Balinese design of any sort. If it weren't for other kids travelling with us the kids would have been bored.

Room Tip: Pool access rooms are unreal if you have kids who like to be in the pool from first thing in the mor...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, General Manager at Vasanti Seminyak Resort, responded to this review, July 16, 2014
Dear fionad69,

Thank you for your great words, it really meant to us and giving us more energy and spirit to deliver better to our guest.

Love to hear that you enjoyed on what we have offered to you during your recent stay, but sadly to read your some highlights. Management and I have discussed your recent comment and come up with a plan to create more guest activity and even cooperate with any recreation company. Hopefully you will coming back soon and join us in our guest activity.

Best regards,


Goya A. Mahmud
General Manager

Once again, thank you for helping us improving our product and services, we can’t grow without constructive feedback like yours. Look forward to welcoming you again in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

My Fiancé and I spent 4 nights at Vasanti and it was indeed a pleasant stay! Agung and Dewi were exceptionally friendly and helpful in providing us advice and directions to the local eateries and massages. We couldn't ask for more from their excellent service.

We booked a pool access room and boy, did we love it! We brought our own whiskey and chilled by the pool in our room every afternoon. The king sized bed was very comfortable and we pretty much zonked out every night after our water activities in the day.

Thank you Vasanti and staff for making our stay so pleasant! :)

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, General Manager at Vasanti Seminyak Resort, responded to this review, July 16, 2014
Dear Giline,

Thank you for your recent stay at Vasanti Seminyak Resort

I am so happy to know that we have exceeded your expectation. I just hope that you had a wonderful and memorable stay with us.
.
Your positive comment will be delivering to the staff, especially Agung and Dewi which I am sure will further boost their working motivation.

All of the team members of Vasanti Seminyak Resort are looking forward to welcoming you back in the not too distant future.

Best regards,


Goya A. Mahmud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014

Just spent two weeks in Vasanti and I have to say I was a bit worried about trying somewhere new out. What a pleasant surprise! I was concerned about the location but as it turns out free transport a few times a day is provided to the local shopping area. The rooms were beautiful, large and very clean with a strong pressured HOT shower which is a real bonus in Bali. All the extra touches were there ie: coffee facilities in the rooms with a LARGE coffee cup :) a beautiful pool area with beanbags situated on a grassed area as well as sunbeds. The breakfast was amazing, fresh and varied everyday. All in all I highly recommend this hotel and I will definitely be staying there on my next trip in August. I must make special mention about the staff, they are obviously very well trained up in customer service, nothing was a problem and they made so much effort to meet and know the guests by name. All in all we were very impressed.

Room Tip: I would go for the lanai rooms as they had a huge balcony and king size bed
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, General Manager at Vasanti Seminyak Resort, responded to this review, July 15, 2014
Dear Kim,

Thank you for your recent stay at Vasanti Seminyak Resort and taking the time to give us feedback on TripAdvisor.

I am truly happy to learn that you enjoyed every aspect of your stay. I wish your stay was a memorable one. On behalf of my team I would like to thank you for the compliment, and thank you for the opportunity to be your host. When you come back to Bali please don't forget to stop by.

Looking forward to see you again next time.

Warm regards,


Goya A. Mahmud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 12, 2014

Amazing staff, great facilities , beautiful clean rooms with climate control. Daily cleaning and breakfast is amazing. Great buffet options for the vegetarians and healthy eaters also. no request is too much for the staff they are always willing to help you.

the managers Putra, Dewak and Dewi made us feel right at home, always helping us anyway they could. Fantastic pool area, lots of sunbeds and a great location.

The best thing about this hotel is the staff. Amazing

Room Tip: All rooms are lovely
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, General Manager at Vasanti Seminyak Resort, responded to this review, July 15, 2014
Dear folski,

It was indeed a great pleasure to welcome you at Vasanti Seminyak Resort.

It was gratifying to learn that we were able to create a memorable vacation for you, our decision to add some sunbeds in our swimming pool area was expected be able to enhance your vacation be amazing as you mentioned. Putra, Dewa, and Dewi must be very happy to hear your comments.

Thank you for having your wonderful holiday with us, and thank you for your compliment in our tripadvisor. We look forward to welcome you again to Vasanti Seminyak Resort.

Warm regards,


Goya A. Mahmud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goa Velha, India
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed July 11, 2014

I Pay one moth in advance for a room for two people and at the time I arrive they don't have a room with two beds ... Checking was terrible I spent more than one hour... I have not see how is the hotel... But is not fare after paying in Advance for two and they don't have space... And wait after a long trip from Dubai ... Is a resort so think about sleeping here... Because when you book in this hotel resort it may be full

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, General Manager at Vasanti Seminyak Resort, responded to this review, July 15, 2014
Dear Refft,

Thank you very much for taking the time to give us valuable feedback on your recent visit to Vasanti Seminyak Resort.

I am very sorry to find that you had inconvenient experience regarding your requisition of twin bed room. For your information, in regards to any request of bed preference is not guaranteed by the hotel since it is subject on availability as stated on the booking form.

I have personally checked your confirmation form, I did not find any request for twin bed room on the confirmation letter. On the other hand, I have decided to give you additional room free of charge as a good will from us.

Hopefully this matter does not tarnish your opinion of our hotel and your next visit to our resort is awaited.

Warm regards,


Goya A.Mahmud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vasanti Seminyak Resort

Address: Jalan Petitenget Gg. Cendrawasih no. 99DS, Seminyak, Bali 80361, Indonesia (Formerly The Alana Vasanti - Seminyak)
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#26 Romantic Hotel in Seminyak
#34 Spa Hotel in Seminyak
#38 Family Hotel in Seminyak
#38 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vasanti Seminyak Resort 4*
Number of rooms: 121
Official Description (provided by the hotel):
Vasanti Seminyak Resort brings an element of tropical sophistication to the urban village of Petitenget. This stylish retreat is a contemporary interpretation of Bali's evolving design ethos with 121 elegant rooms and suites to satisfy the needs of modern travelers. Vasanti Seminyak Resort embraces living life to the fullest with wining and dining facilities as well as a spa for personal indulgence.ROOMS.Rooms are elegantly decorated with modern furnished. Fitted with dark wood and warm furnishing, the air-conditioned rooms have a flat-screen satellite TV with DVD player, iPod dock and minibar. Private bathroom includes a bathtub, rain shower and free toiletries.FACILITIES.FREE Wi-Fi in room and in public areas. Featuring its own restaurant, Devali Restaurant serves Indonesian and variety of International cuisines. The hotel also has an outdoor swimming pool and spa. Safety deposit boxes, luggage storage and newspapers are available at the 24-hour reception. Airport transfers and laundry services can be arranged at an extra cost. LOCATION.Vasanti Seminyak Resort is a 5-minute drive to Potato Head Beach Club and Petitenget Beach. Other trendy bars and restaurants including Ku De Ta are a 10-minute drive away. It takes 30 minutes to drive to Ngurah Rai International Airport. IMPORTANT NOTICE : Sunset Lounge (Rooftop) temporary unavailable due upgrading in progress until October 2014 ... more   less 
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Also Known As:
Vasanti Seminyak Resort Bali

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