We chose this place based on the previous glowing reviews but were bitterly disappointed.
Where to start really...
The staff at the desk were less than helpful for anything. Getting any type of service around the pool was like getting blood out of a stone. We basically had to beg to get one beer and soft drink around the pool one day out of 6.The pool has no umbrellas around it and the sun lounges don't adjust so hanging around the pool for longer than one hour is not really possible. Then there is the shuttle bus which was not available once for us over a 6 night stay. The one time we were told to wait for 20 minutes and got up to the foyer to be told to wait another 20 minutes and then to be told that the shuttle was going to kuta only and not to seminyak as we had requested so we would have to get a cab. Could have been at dinner 40 minutes earlier. The staff seemed to struggle to understand a lot of things such as calling for dinner reservations.
Frequently ppl left their room service outside their villas for collection and it would sit there for hours with ants and bugs on them. There did not appear to be any fogging done at the villas for mosquitoes and as the bathroom has a massive open drain along the back, Mosquitos entered the villa all night long with no mosquito net
or coils in the villa to assist with this problem. Take aeroguard!! There was a lot of construction noise day and night. You could not sleep in past 8 am as there was light coming in front the bathroom which could not be covered up or stopped. The linen on the beds was dirty and frequently had stains on it which I would not expect from a 4 star resort. The plunge pool gets absolutely no sun at all and has nothing to sit around the pool next to it so I don't get it's purpose? What's the point of a holiday to Bali if you can't lie around the pool in the sun? The best part was on the last day when we requested a late check out which the staff advised was unavailable (which was ok) but then there was no hot water for the showers and when we came back later on and asked for 2 towels so that we could have a dip in the pool we were told that they did not have absolutely one towel available for us. Seriously what did this villa have? Would never stay there again and would not recommend to anyone. Based on the lack of service alone. We stayed at the all seasons at legian prior to this which was half the
price and a tonne better
- Official Description (provided by the hotel):
- Daluman Villa is a stylish complex featuring 21 private villas in the vibrant tourism area of Seminyak.This modernretreat catersexclusively for travellers seeking a carefree holiday experience in a relaxed setting. Daluman Villa celebrates tropical living with a contemporary design that is attuned to Bali’s warm climate. The property places a strong emphasis on adult privacy but there is also a main swimming pool and restaurant facility for social interaction between old friends and new. Daluman Villa is located within the lifestyle district of Seminyak, home to some of Bali’s best shopping, dining and entertainment options. It is within easy walking distance to the legendary Jalan Double Six for affordable resort wear and Blue Ocean Beach that enjoys a vibrant surf culture and picture-perfect sunset. Daluman Villa is the perfect base from which to enjoy all that the island of Bali has to offer at a leisurely pace. ... more less
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- Also Known As:
- Daluman Villas Bali/Seminyak