I wouldn't usually bother writing a negative review but had such bad service in response to our lack of basic needs I am moved to share. We arrived and thought the place looked nice enough but on trying to wash my hands in the bathroom found the drainpipe was not connected to the sink but was lying on the floor below it. 'Engineer' arrived and sellotaped the pipe to the sink, not so effective. He came back at my request to reception and spent about an hour in the bathroom but was unable to resolve the dribbly problem (very hungry and late at this point). No offer of compensating us for our 'Superior' room or time wasted in there on our only night in Seminyak and a talk with the manager the next day just led to frustration. Bad smell from blocked pipes and unappetising buffet breakfast completed our short stay. I'm not an unreasonable person but heard others complaining and one lady refusing to pay so have to assume I wasn't the only one having this experience. It may have been quiet at one point but is now right next to a construction site the size of a football field. Boo.
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- Also Known As:
- The Harmony Seminyak Bali