I had ( prior to booking and since) read a number of reviews of The Oberoi.
Can I say that nothing I read came close to describing the quality and professionalism demonstrated by all members of the staff every day.
From. The airport pickup (part of the "unforgettable experience package ) through to check out The Oberoi was truly 5 star.
The attention to detail both in the facility itself but more importantly by the staff is unrivaled.
When we arrived prior to the official time we were still escorted to our rooms (our son travelled with us) and the staff member spent quite some time explaining the feature of the room,how the lights worked etc - a very nice touch.
After unpacking we ventured to the pool area only to be greeted by an attendant who undertook a space for us both away from the smokers!
Here as in every other location within the hotel attention to detail and exceptional customer service were paramount - nothing was too much trouble and if you chose to you would never have to lift a finger as your every need, including cold water and sunscreen, are anticipated by staff.
A special treat is the cleaning of your glasses when sitting by the pool.
Breakfast is comprehensive and delicious however it might be a good idea to explain that you are able to order from the complete menu.
The room itself was delightful and there was more than enough room for both of us.
The delivery of both an Indonesian newspaper (The Jakarta Post) and a photocopied summary of our australian newspaper was a nice touch as was the choice of fruit offered each day.
Afternoon tea,with entertainment, is held every afternoon.
Can I suggest here some savory offerings?
We are coming back to Bali in February 2013 and hope to spend our 8 days with you at The Oberoi.
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- Also Known As:
- The Oberoi Bali Hotel Seminyak
- Oberoi Hotel Bali
- Oberoi Hotel Seminyak
- Oberoi Bali
- Oberoi Seminyak
- Seminyak Oberoi
- The Oberoi Bali Seminyak