We stayed at Arama for 3 nights at the tail end of our Honeymoon, and I wish we stayed elsewhere. Arama gave us a bad impression from the start. We arrived at Arama at 3pm on our check-in date but were told the room was not ready. Admittedly I had originally informed them that we would be arriving late (10-11pm) because we had some tours planned -but the tours got postponed due to rain. But I mean, we arrived within normal check-in time and the rooms should have been ready. The staff actually sent us away, suggesting we go into town, so they could prepare the villa. They were willing to hold our luggage in the villa (which looked ready btw) and off we went to find something to do for a few hours. Upon returning, we were told that the villa was ready but the key was "unavailable" because the previous guest "lost" it. We then were taken to the villa, and were upset to find that the villa had been left unlocked the whole time we were gone - with all our bags inside and in plain view. Strike 1.
We waited all night for the keys, and were given the 'master keys' for the place, because we insisted on having some way to lock the door. We finally got a set of keys the next afternoon around 2pm. They had an extra set made.
Now onto the physical villa itself. Beautiful in pictures and at first glance, but not nice in person. The bathrooms were simple and alright, but the bad thing about the bathrooms is that the water has a distinct odour. I think it was well water? But the last thing you want, after a long day out in the heat and humidity of Bali is to take a shower in smell water. It was a huge turn-off. I hurried every shower because the smell was so pungent .. This was not the relaxed spa-like bathroom I had hoped for. On days 2 and 3 after housekeeping had made up the rooms, we noticed that there were blood stains on our sheets and blood / rust stains on our pillows as I was getting into bed. It was gross. See pictures attached ! I think the dots of blood were from smacking Mosquitos, there were mosquito-blood stains on the floor too, but regardless of what it was from, it was disgusting. Of course, I had to call housekeeping to change all the sheets... Strike 2. Another thing you might want to know - the A/C is only in the bedrooms. Not in the bathrooms, and not in the common area / open living room. I guess we should have realized this, being an open living space, but sometimes we like to wind down and watch some tv before bed... There were no TVs in the bedrooms, so we were sitting outside among the Mosquitos when watching TV. Not a huge deal, but more of an FYI. And agree with some other reviewers, lots and lots of Mosquitos ... Maybe due to the close proximity to the drainage ditch?
The location was not great. Sure it was near the Main Street, but for some reason, lots of taxi drivers were not familiar with the street where the villa was. More than once, taxis would drive around and around looking for it. The taxis that knew the area, yes it was a short 3-5 min ride to say Made Warung on the main strip. other taxis, took us on a 15 min tour before stumbling upon the right road. It also was not in a place where you could walk anywhere .. You had to take a taxi, and in Bali, if you call for a taxi (as opposed to hailing one on the street) they charge a minimum fee. Converted to US, the fee is tiny, but it's the principal of it. If my ride only costs 9000 RP on the meter, it sucks that I have to pay 25000 RP. And trust me, Arama is not 'riverside' ... Drain-ditch-side would be a more accurate description. Strike 3. We were also very very disappointed in the beaches of Legian / Seminyak. Double six beach was dirty and filled with litter. We went at sunset, so maybe the days rubbish had accumulated, but it was a huge turn-off and I don't think I'd return to Seminyak.
The private pool was nice; it was the only nice thing about the villa.
Due to our poor check-in experience and blood-stained sheets, Management gave us complimentary breakfast on our last day, and a discount. While we were in the office lodging our complaints, two other guests were doing the same.
With so many villas and accommodations in Bali, I would find a better one to spend your holiday at. We loved our first and second accommodations in Bali -- Jeevaklui in Lombok, and Ayana in Jimbaran -- but this third pick, Arama, and the dirty beach, has made me dislike Seminyak and I see no need to go back. This was our honeymoon and because this was the last stop in our 3 week vacation, I left feeling disappointed and happy to be going home to Toronto.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.